Experience

Evolve Housing + Support

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Senior Support Worker

  • Nov 2020 - Present

  -Supporting and Empowering 122 homeless 16-25 year olds, with a history of offending, poor mental health , substance misuse, unresolved childhood traumas and other complex needs.-Completing Risk Assessments and populating Support Plans as a tool to assess young peoples needs.-Key working in a person centred strength based approach, which acknowledges young persons existing strengths and how this can be channelled to develop life skills and further independence.-Supporting young people with checking their entitlement and applying for appropriate benefits, budgeting, Education and Training, life skills, wellbeing, confidence and resettlement. -Supporting with the operational side and completing Health and Safety Checks as well as working as a team to keep void levels low and ensure the maximum use of bed spaces. Show less

• Senior Support Worker

  • Nov 2020 - Present

  -Supporting and Empowering 122 homeless 16-25 year olds, with a history of offending, poor mental health , substance misuse, unresolved childhood traumas and other complex needs.-Completing Risk Assessments and populating Support Plans as a tool to assess young peoples needs.-Key working in a person centred strength based approach, which acknowledges young persons existing strengths and how this can be channelled to develop life skills and further independence.-Supporting young people with checking their entitlement and applying for appropriate benefits, budgeting, Education and Training, life skills, wellbeing, confidence and resettlement. -Supporting with the operational side and completing Health and Safety Checks as well as working as a team to keep void levels low and ensure the maximum use of bed spaces. Show less



QUALITY ASSURED CARE SERVICES LTD

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Support Worker

  • Dec 2019 - May 2020

  Supported 16 to 18 year olds with life skills allowing them to successfully move on to lead well rounded Independent lives.I completed Risk Assessments through assessing referral forms and in depth conversations with Social workers. I monitored risks through completing daily and weekly logs as well as maintaining up-to-date Support Plans. I offered support to improve living skills, aspiration and well-being. I am well versed in Multi-Agency working and supported young persons with liasing with professionals like the GP, CAMHS, Young Offenders team, Social Services, Banks, HMRC, Employers and Teachers. Show less

• Care Coordinator

  • Oct 2016 - Dec 2019

  Facilitating staff recruitment. Managing staff Rota. Drafting and executing Service Users schedules. Completing staff Appraisals and Supervision. Managing Oncall phone. Ensuring excellent quality service delivery, by coordinating with Brokerage in different counties, various Hospital Discharge Teams, Social Services, Service Users and their families and staff.Requesting important details leading to assessment of needs and accurate Support Plans, as well as matching Service Users needs and to competent staff with updated training to facilitate person centred care. Show less



Wembley Stadium

• Entertainment Providers
• 1 - 100 Employee

• Customer Service Team Lead

  • Oct 2011 - Dec 2014

  Managed a team of 3-10 staff members during Concerts, Match Days, NFL whilst working in the operational team to prepare the stadium for events. -Within the role I managed a Kiosk -Lead on Customer Service -Monitoring and managing Stock levels, cashing up processes from the generated revenue during sale periods to discrepancies. -Managing Quality control -Complying with Health and Safety standards. -Managing my time and clear communications about stock, breaks, best practices and till operation. Show less