Mishal Al Rumaih

Head Of Customer Service and Business Development at Credit Information Network (Ci-Net)
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Contact Information
us****@****om
(386) 825-5501
Location
Kuwait, KW

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Bio

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Credentials

  • Certified Bank Branch Manager Program
    Institute of Banking Studies
    May, 2008
    - Oct, 2024

Experience

  • Credit Information Network (Ci-Net)
    • Kuwait
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head Of Customer Service and Business Development
      • Aug 2021 - Present

  • Kuwait Finance House
    • Kuwait
    • Banking
    • 700 & Above Employee
    • Manager Market Research
      • Jun 2018 - Jul 2021

    • Manager Service Excellence and Innovation
      • May 2018 - Jun 2018

  • Kuwait and Middle East Financial Investment Company
    • Senior Director Customer Service
      • Jul 2008 - Feb 2018

      Investment Portfolios, Investments Funds and Online Trading Customers Service Manager: Developing and expanding the company`s client base specially the high net worth individuals, corporate and institutions in Kuwait and the GCC, liaising with clients on all account, investment related issues and acting as the company`s personal link to the client. Investment Portfolios, Investments Funds and Online Trading Customers Service Manager: Developing and expanding the company`s client base specially the high net worth individuals, corporate and institutions in Kuwait and the GCC, liaising with clients on all account, investment related issues and acting as the company`s personal link to the client.

  • Al Ahli Bank of Kuwait
    • Kuwait
    • Banking
    • 700 & Above Employee
    • Branch Manager
      • Jul 2006 - Jun 2008

  • Burgan Bank
    • Kuwait
    • Banking
    • 700 & Above Employee
    • Branch Manager
      • May 2000 - Jun 2006

      Presenting the bank in the area, taking care of customers, controlling the branch to achieve the bank targets and goals, training and motivating branch staff, setting a target for each staff and follow up with them by daily, weekly, monthly and quarterly achievements reports, staff appraisals, also controlling the operations issue to be sure that the branch is following the Bank and the central bank policies and instructions Presenting the bank in the area, taking care of customers, controlling the branch to achieve the bank targets and goals, training and motivating branch staff, setting a target for each staff and follow up with them by daily, weekly, monthly and quarterly achievements reports, staff appraisals, also controlling the operations issue to be sure that the branch is following the Bank and the central bank policies and instructions

Education

  • Kuwait University
    Bachelor's degree, Administration Science College
    1995 - 1999

Community

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