Experience

Milton Hyundai

• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Internal Service Advisor & Appointment Coordinator

  • Nov 2021 - Present

  • Open repair orders and follow vehicles through all aspects of the service shop and detailing life cycle • Prepare sold vehicles for delivery including service in the shop and coordinating sublets • Submit and process all factory warranty claims as required by Hyundai Canada • Answer and book incoming service appointment calls • Open repair orders and follow vehicles through all aspects of the service shop and detailing life cycle • Prepare sold vehicles for delivery including service in the shop and coordinating sublets • Submit and process all factory warranty claims as required by Hyundai Canada • Answer and book incoming service appointment calls



Canadian Western Bank

• Canada
• Banking
• 700 & Above Employee

• Administrative Receptionist

  • Oct 2021 - Nov 2021

  • Greet and assist colleagues and clients as required • Respond to client inquiries, receive incoming phone calls in a professional manner and distribute messages • Perform administrative and clerical duties such as sending emails, ordering office and kitchen supplies, mail runs, distribution of mail, shipping and receiving deliveries • Assist Corporate Services Manager with a variety of tasks • Greet and assist colleagues and clients as required • Respond to client inquiries, receive incoming phone calls in a professional manner and distribute messages • Perform administrative and clerical duties such as sending emails, ordering office and kitchen supplies, mail runs, distribution of mail, shipping and receiving deliveries • Assist Corporate Services Manager with a variety of tasks



City of Toronto

• Canada
• Government Administration
• 700 & Above Employee

• Support Assistant C - Toronto Public Health

  • May 2021 - Aug 2021

  • Handle front-end reception support, processing clients for service and providing general information to the public on program services, while providing support to the team • Provide customer service support to a diverse group of clients from different backgrounds and life experiences, as well as staff and the public • Input, update and maintain a large volume of data, carrying out data entry functions with speed and accuracy • Perform general administrative tasks to support program/management staff Show less



BMO Financial Group

• Proxy Administrator

  • Nov 2020 - Apr 2021

  • Identify securities in the European Union with upcoming shareholder meetings • Prepare and send proxy notifications to clients • Vote on behalf of clients who choose to vote in shareholder meetings • Manage and track all notifications sent and received • Identify securities in the European Union with upcoming shareholder meetings • Prepare and send proxy notifications to clients • Vote on behalf of clients who choose to vote in shareholder meetings • Manage and track all notifications sent and received



Penske Truck Leasing

• United States
• Truck Transportation
• 700 & Above Employee

• Sales and Operations Management Trainee

  • Jun 2020 - Aug 2020

  • Develop consumer and commercial customer solutions to local and national accounts – including many of the Fortune 500 • Manage our large inventory of world class vehicles, balancing fleet productivity, profitability and customer satisfactions in a fast-paced and dynamic workspace • Generate new business leads as well as foster existing customer relationships • Ensure complete customer satisfaction in a fast-paced environment • Develop consumer and commercial customer solutions to local and national accounts – including many of the Fortune 500 • Manage our large inventory of world class vehicles, balancing fleet productivity, profitability and customer satisfactions in a fast-paced and dynamic workspace • Generate new business leads as well as foster existing customer relationships • Ensure complete customer satisfaction in a fast-paced environment



Toyota Motor Corporation

• Motor Vehicle Manufacturing
• 700 & Above Employee

• Front Desk Receptionist

  • Sep 2019 - Jun 2020

  • Answer the telephone, relay messages, and provide information to callers • Greet customers as they arrive at the dealership, inquire how they can be assisted • Perform administrative and clerical duties such as new and used car book-ins, filing invoices, sending emails, keeping track of dealership plate log • Maintain a clean and organized front desk and guest lounge • Answer the telephone, relay messages, and provide information to callers • Greet customers as they arrive at the dealership, inquire how they can be assisted • Perform administrative and clerical duties such as new and used car book-ins, filing invoices, sending emails, keeping track of dealership plate log • Maintain a clean and organized front desk and guest lounge



University of Guelph-Humber

• Canada
• Higher Education
• 200 - 300 Employee

• • May 2019 - Apr 2020

  • Participate in interview process of incoming START Leaders• Co-facilitate all START Leader trainings in collaboration with the START program supervisors• Act as a lead at various Student Life and Recruitment events like Ontario Universities Fair, Fall Information Day, Kick Start and Orientation• Provide positive and constructive feedback to START Leaders to praise good work and ensure performance standards

• • May 2018 - Apr 2019

  • Create and execute educational workshops and social events like Trivia Night and Study Socials for students• Managing 18 FYE Leaders and their online Facebook groups with first-year students to provide support to ease their transition to University• Create training material for FYE and content to post on Facebook • Develop promotional strategies to market FYE events through social media

• • May 2017 - Apr 2019

  • Inform prospective students about campus life and departmental resources• Answer prospective student questions about the University programs and services as an ambassador at Ontario Universities Fair• Assist in the preparation and execution of recruitment events such as Program Preview Day and Fall Information Day• Lead Campus Tours for prospective students

• • May 2017 - Apr 2018

  • Facilitate interactive workshops focused on academic and social transition• Help Sr. FYE Leaders plan and execute activities and social events for first-year students• Create engaging Facebook content, including polls, photos, videos, and other dynamic methods of sharing weekly content• Communicate effectively with the Sr. FYE Leaders and Student Life Coordinator through one-on-one meetings and email



Toronto International Film Festival

• Canada
• Movies, Videos, and Sound
• 200 - 300 Employee

• Corporate Partnerships Co-op Student

  • May 2019 - Jul 2019

  • Support of taking meeting minutes, including preparation of all documents and refreshments for guests • Desk check-in at Pre-Festival events like Partner Networking event and Canadian Press Conference • Assist VIP experience prep, package day prep, ticketing weekend prep and seat cover management • Creation of Programme Book Pagination • Managing internal Corporate Partnerships email account • Conducting prospect research and development of Corporate Prospect Profiles • Support of taking meeting minutes, including preparation of all documents and refreshments for guests • Desk check-in at Pre-Festival events like Partner Networking event and Canadian Press Conference • Assist VIP experience prep, package day prep, ticketing weekend prep and seat cover management • Creation of Programme Book Pagination • Managing internal Corporate Partnerships email account • Conducting prospect research and development of Corporate Prospect Profiles



Under Armour

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Teammate

  • May 2018 - Apr 2019

  • Performing register sales transactions accurately (handle cash) • Extensive product knowledge and information on promotions to assist customers • Achieving management goals of data capture and conversion with all associates • Handling of all merchandise from stockroom to sales floor • Implementing loss prevention strategies through sensor tagging on product • Two-time recipient for Most Valuable Teammate at Under Armour – June 2018 & November 2018 • Performing register sales transactions accurately (handle cash) • Extensive product knowledge and information on promotions to assist customers • Achieving management goals of data capture and conversion with all associates • Handling of all merchandise from stockroom to sales floor • Implementing loss prevention strategies through sensor tagging on product • Two-time recipient for Most Valuable Teammate at Under Armour – June 2018 & November 2018



Loblaw Companies Limited

• Canada
• Retail
• 700 & Above Employee

• Summer Student, Merchandising

  • Jun 2018 - Aug 2018

  • Collect and review vendor proposals for exclusive loyalty programs • Communicate with product manufacturers to promote products available at Loblaws on social media and monitor content being posted • Support creation of social media calendar with targeted content to customers • Run pre-existing sales reports and review prior week’s performance • Collect and review vendor proposals for exclusive loyalty programs • Communicate with product manufacturers to promote products available at Loblaws on social media and monitor content being posted • Support creation of social media calendar with targeted content to customers • Run pre-existing sales reports and review prior week’s performance

• Summer Student Assistant, Control Brands Sourcing

  • May 2017 - Aug 2017

  • Conduct interviews regarding sales forecasting with internal and external stakeholders • Document information from interview about forecast shortfalls and opportunities • Track progress and meet project timelines • Create presentations for milestone touch points • Conduct interviews regarding sales forecasting with internal and external stakeholders • Document information from interview about forecast shortfalls and opportunities • Track progress and meet project timelines • Create presentations for milestone touch points



Shoppers Drug Mart

• Canada
• Retail
• 700 & Above Employee

• Front Store Supervisor

  • May 2016 - May 2017

  • Ensure cash till and sales balance at the end of every business day • Manage employee schedule and break times in accordance with Canada Labour Code • Responsible for opening-closing of the store • Assist customers with product and promotional inquiries • Ensure cash till and sales balance at the end of every business day • Manage employee schedule and break times in accordance with Canada Labour Code • Responsible for opening-closing of the store • Assist customers with product and promotional inquiries



Tommy Hilfiger

• Netherlands
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Representative

  • Jun 2015 - May 2016

  • Greet and assist customers • Provide customers with product information • Provide customers with information on promotions • Assist customers in fitting rooms • Greet and assist customers • Provide customers with product information • Provide customers with information on promotions • Assist customers in fitting rooms



Tim Hortons

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Front Store Customer Service Representative

  • Jul 2013 - Jun 2015

  • Greeting customers • Receiving orders (drive-thru and storefront) • Fulfilling orders • Managing revenues (balance cash till) • Ensure restaurant cleanliness • Greeting customers • Receiving orders (drive-thru and storefront) • Fulfilling orders • Managing revenues (balance cash till) • Ensure restaurant cleanliness