Experience

The Endoscopy Center of New York

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2021 - Present



Weill Cornell Medicine

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Patient Coordinator

  • Dec 2021 - Aug 2022

  -Responsible for front-end revenue cycle processes, which may include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments, as applicable. May also discuss patient’s responsibility for payments -Registers patients within the practice management system. Completes full registration for new patients and eligibility verification for all appointments/procedures. Resolves registration issues prior to patient appointment to ensure smooth check-in. -Verifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to appointment date. Facilitates the communication and collection of any fees due from patient. -Schedules, confirms, re-schedules and cancels appointments for both new and existing patients using the scheduling application. Monitors schedules for wait lists, re-schedules and cancellations. -Distributes informational and specialty-specific educational brochures. Educates patients about the patient portal and encourages patient participation. -Manages patient chart process to ensure that information is inputted and scanned properly. -Assists in the training of new staff members in the practice’s standard of operations policies regarding patient care and billing related activities. -Identifies areas of improvement for the front desk, schedule utilization and office flow. -May assist with coordination of follow-up care including scheduling of laboratory/diagnostic tests and prescription requests. -May assist with general administrative duties, including sorting/distributing mail, maintaining physicians' clinical calendars, scheduling meetings and preparing agendas. -May assist in maintaining waiting areas in a neat and tidy condition. -May be responsible for chaperone duties during patient exams as needed. Show less



Instacart

• United States
• Technology, Information and Internet
• 700 & Above Employee

• In-store shopper

  • May 2021 - Mar 2022



Columbia University Irving Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Secretary B

  • Aug 2016 - Jul 2021

  ▪ Performed clerical and receptionist duties in the office • Scan paperwork into patient’s file • Greeted and assisted patients coming into Neurological Institute • Prepared paperwork for patients checking into office • Maintained inventory and supplies • Answer and make follow up telephone calls ▪ Schedule follow up and new appointments for patients • Schedule specialty appointments including botox, sleep studies, etc. • Participate in the training of new hires Show less



Montefiore Children's Hospital

• Unit Secretary

  • Aug 2015 - Jul 2016

  ▪ Performed clerical and receptionist duties on the unit • Greeted and assisted patients and families • Prepared paperwork for admissions and discharges • Maintained inventory and supplies • Answered telephone calls ▪ Scheduled appointments for patients

• Explainer

  • Aug 2013 - Jul 2015

  ▪ Facilitated troubleshooting and solution of problems with interactive GetWell system ▪ Assisted in general education and recreational pediatric programming including special events ▪ Conduct hospital tours to patient families and outside donors ▪ Assist the Child Life department with special activities in the playrooms and teen lounge



Elizabeth Seton Children’s

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Assistant

  • Jun 2008 - Aug 2008

  ▪ Provided physical activities daily for infants; interacted/organized activities for teens ▪ Escorted children to day school at the hospital ▪ Provided physical activities daily for infants; interacted/organized activities for teens ▪ Escorted children to day school at the hospital