Experience

InfraChamps Consulting (Pty) Ltd

• South Africa
• Civil Engineering
• 1 - 100 Employee

• Office Manager/HR

  • Feb 2022 - Present

  • Managing the ISO accreditation processes and ensuring Quality Management • Providing organizational oversight on daily implementation of policies and making sure that the management is establishing and maintaining good corporate governance practices. • Handling workplace investigations, disciplinary, and termination procedures. • Coordinating employee benefits such as health insurance, life insurance, and retirement plans • Overseeing hiring process by recruiting, interviewing, and onboarding new talent • Making important policy planning and strategic decisions • Verifying General Employment Policy & Procedures provide clear guidance and expectations to ensure fair and consistent practices and legal compliance. • Providing leadership in implementing organizational policies and procedures • Supervising employees in executive administrative roles such as administrative assistants • Conducting performance and wage reviews. • Collaborating with company leadership to help departments recruit and retain talent. • Managing employee discipline like complaints and terminations • Ensuring staff and procedures comply with the constitution and company regulations and policies. • Developing new policies and ensuring adherence • Managing and overseeing HR processes such as recruitment of candidates, payroll processes, policies of the workplace, training and development of staff, performance reviews and promotion of employees, travel expense claims, debtors, and creditors, and various other HR tasks • Submitting reports and preparing proposals and presentations as needed • Managing the requirements and supplies of civil and structural engineers in all national offices. • Soliciting feedback from various stakeholders to assess client relationship management. • Tracking all employees Staff Career Path to ensure individual development and departmental development. • Compiling, updating, and implementing the Induction Manual and HR policies. Show less



Cate Properties

• City of Tshwane, Gauteng, South Africa

• Residential Property Manager

  • Jan 2021 - Feb 2022

  Compiled a report on the property’s financial status, occupancy, and expiring leases to property owners. • Prospected for clients by meeting potential tenants for property showcasing and assessing their applications in accordance with anti-discriminatory laws. • Vetted all property owners before managing their property, and prospective tenants for affordability, identity, and employment status. • Advertised vacant properties and liaised with other leasing agents to find tenants as needed. • Monitored the completion of development project milestones against goals, evaluate progress and identify improvements to inform future projects. • Developed implementation plans that include analyses such as cost-benefit or return on investment (ROI). • Identified real estate gaps in specific locations and pursued methods to address these in cooperation relevant with external institutions. • Provided mentoring and property management capacity for candidate agents within Cate Properties. • Promoted sales through marketing strategies such as advertisements, open houses, and listing services. Show less



SPARK Schools

• South Africa
• Primary and Secondary Education
• 500 - 600 Employee

• Office Manager

  • Jan 2018 - Dec 2020

  Maintained accurate student information records on the student information system, including daily student attendance. • Provided school tours to prospective parents and served as a liaison during the enrolment process, including collecting personal documentation for enrolment files. • Assisted in managing day-to-day facilities and maintenance issues, including facilitating visits by maintenance suppliers. • Received delivery of supplies. • Performed clerical duties, including answering phones, taking, and distributing messages, and corresponding with parents and staff members via email. • Assisted with the completion of the aftercare billing spreadsheet, overseen by the School Operations Manager • Tracked volunteer hours and reporting. • Tracked staff attendance and reporting. • Communicated and collaborated professionally with school staff as required. • Participated actively in staff development opportunities as a member of the team. • Conducted self in a professional manner at all SPARK Schools events and to all stakeholders. Show less



UNIVERSAL TRADING SOLUTIONS

• Belgium
• Freight and Package Transportation
• 1 - 100 Employee

• Executive Personal Assistant

  • Sep 2013 - Jun 2015

  •Efficiently managed and organized the executive's schedule, including arranging appointments, meetings, and travel arrangements. Prioritized conflicting demands and ensured the executive's time is optimized. •Handled incoming calls, emails, and other forms of communication on behalf of the executive. Prepared and reviewed correspondence, memos, reports, and presentations. Drafted and proofread documents to ensure accuracy and professionalism. •Built and maintained positive relationships with internal and external stakeholders, including clients, partners, and colleagues. Served as a liaison between the executive and various individuals or departments, fostering effective communication and collaboration. •Assisted in the planning, execution, and monitoring of projects and initiatives. Coordinated timelines, tracked progress, and provided regular updates to the executive. Collaborated with team members to ensure project objectives are met. •Identified challenges or obstacles and proactively found solutions. Anticipated potential issues and took appropriate actions to mitigate risks. Exercised sound judgment and decision-making skills in critical situations. •Maintained a high level of confidentiality and professionalism in handling sensitive information, both within and outside the organization. Demonstrated integrity and discretion in all interactions and communications. •Scheduled and coordinated meetings, conferences, and events. Prepared meeting agendas, took minutes, and distributed relevant documents. Ensured all necessary arrangements, such as room setup, equipment, and catering, are made. •Made travel arrangements, including booking flights, accommodations, transportation, and visas. Prepared detailed itineraries and travel expense reports. Anticipated potential issues and provided solutions to ensure smooth travel experiences. Show less



North-West University / Noordwes-Universiteit

• South Africa
• Higher Education
• 700 & Above Employee

• Newsletter Editor

  • Feb 2006 - Dec 2008

  Write blog posts and marketing copy to promote our products and services Proofread, re-structure and edit articles by content writers Craft and send our monthly newsletter Interview industry professionals and use sources to research topics Improve illustration in collaboration with marketing and design teams Optimize published pieces using SEO guidelines Manage the editorial calendar and ensure timely publication Generate new ideas around industry-related topics Monitor traffic and user engagement Edit and proofread newsletters for grammar, punctuation, spelling, and style Manage a team of Writers to ensure all deadlines are met Plan email marketing campaigns and oversee their execution Pitch newsletter topics to the content team Perform tests and provide suggestions for improvements Collaborate with marketing and graphic design teams on new newsletter deliverables Maintain an up-to-date list of subscribers Write newsletters when necessary Organize layout and select photos and graphics for newsletters Show less