Mischa Bianchi

Group Operations Manager & Head of recall center at Sinomedica Switzerland
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Contact Information
us****@****om
(386) 825-5501
Location
CH
Languages
  • English Professional working proficiency
  • French Full professional proficiency
  • German Full professional proficiency
  • Italian Native or bilingual proficiency
  • Spanish Limited working proficiency

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5.0

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Christian Reissner

Mischa is a great key contact to work with. Her knowledge and expertise as well as the solution oriented approach support internal departements and external suppliers in an optimum way. In addition she is always open for new processes to optimize and/or expand existing programs. Hope to work with her in future again!

Marco Dolci

I had the opportunity to have Mischa support for 6 years and I can say that she’s very sharp, confident, work done timely, resourceful, taking initiative, fast learner, strong interaction at all levels, efficient and trustworthy. Mischa has been a real asset to the company and me, has worked solidly and taken upon herself the task to harmonize business travel platform within Europe, making travel an enjoyable experience. Excellent Event organizer and coordinator. She has a natural way to solve problems, she is above and beyond the standard Executive assistant, result driven, always ready to support, resolute and detail oriented. She understood needs and was not shy suggesting solutions. I truly enjoyed working with her

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Experience

    • Switzerland
    • Medical Practices
    • 1 - 100 Employee
    • Group Operations Manager & Head of recall center
      • Sep 2022 - Present

    • Head of Recall Center
      • May 2022 - Present

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Travel Manager EU | Event coordinator | Workshops creator |
      • Feb 2018 - Dec 2021

      Business Travel expert | CONCUR travel tool expert | Implementer and Team Leader of Concur Travel tool | Technical support | Coordinator/Trainer/Executioner of online trainings and video trainings Coordinator and Team Leader of various medium/large sales meetings (10years experience) | Budgeting | Location scouting | Accommodation booking | Creation of general & personalized agenda including breakout sessions and groups team buildings | Coordination of F&B for all events | Lodge cards implementation and reconciliation | Procurement support – I-buy super user – e-auctions – supplier creation Show less

    • Executive Assistant | Event Coordinator | Travel arranger
      • May 2007 - Jan 2018

      Personal assistant to company president and various directors including coordination with sales force teams from all over EU including MEA – creation of spending budgets reflecting country needs. Expense control of high management and sales teams. Creation of internal travel office support in 2012 – savings achieved first year $250k.

    • Assistant Country Manager Swiss & Pharma market
      • Jan 2004 - Apr 2007

      Direct contact with Swiss customers – organization of Swiss congresses and back-office assistance.

    • Banking
    • 1 - 100 Employee
    • Executive Assistant
      • Mar 2003 - Dec 2003

      Various back-office tasks – support to director and analyst team members Various back-office tasks – support to director and analyst team members

    • Switzerland
    • Oil and Gas
    • 100 - 200 Employee
    • Technical Department Assistant
      • Aug 1996 - Dec 2002

      Administrative support – coordination of travel for technicians – customs procedures for technical materials Administrative support – coordination of travel for technicians – customs procedures for technical materials

    • Italy
    • Civic and Social Organizations
    • Travel Agency Manager
      • Apr 1995 - Jul 1996

      Team leader – support / teach the techniques to new associates (team of 3/4 people) Team leader – support / teach the techniques to new associates (team of 3/4 people)

  • Torri Associates
    • New York City
    • Assistant Office Manager
      • Mar 1991 - Dec 1994

      Residential and commercial property administration assistant – renting properties – support to reconciliation of financial statements Residential and commercial property administration assistant – renting properties – support to reconciliation of financial statements

  • Crossair AG
    • Zurigo, Svizzera
    • SR sales manager
      • May 1989 - Feb 1992

      Lead Agent Ticketing office desk Zurich Airport Lead Agent Ticketing office desk Zurich Airport

  • Swissair ag
    • Zurigo, Svizzera
    • SR sales agent
      • Jan 1984 - Apr 1989

      IATA transit ticketing sales (manual fares calculations, rerouting, air/car/hotel booking) passenger service and lounges assistance. IATA transit ticketing sales (manual fares calculations, rerouting, air/car/hotel booking) passenger service and lounges assistance.

Education

  • NYU
    1990 - 1991
  • Swissair aviation school
    Diploma Istituto Tecnico e Professionale, Preparation course for civil aviation carriers
    1982 - 1983

Community

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