Misael Merced
Legal Assistant at TABACALERA USA Inc.- Claim this Profile
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Topline Score
Bio
Brittany Zwang
Misael is an absolute pleasure to work with. His work ethic and professionalism are exemplary. Misael is always ready to tackle challenges with thoughtfulness, creativity and a goal-oriented mindset.
Devanshi Shah
Misael is a sharp and industrious individual who’s ready to take on new challenges and isn’t shy of coming up with out of the box solutions. He’s prompt in his responses and always willing to help. Misael is always on looking for new opportunities to grow and is attentive to feedback. It’s been great to see him grow in his role!
Brittany Zwang
Misael is an absolute pleasure to work with. His work ethic and professionalism are exemplary. Misael is always ready to tackle challenges with thoughtfulness, creativity and a goal-oriented mindset.
Devanshi Shah
Misael is a sharp and industrious individual who’s ready to take on new challenges and isn’t shy of coming up with out of the box solutions. He’s prompt in his responses and always willing to help. Misael is always on looking for new opportunities to grow and is attentive to feedback. It’s been great to see him grow in his role!
Brittany Zwang
Misael is an absolute pleasure to work with. His work ethic and professionalism are exemplary. Misael is always ready to tackle challenges with thoughtfulness, creativity and a goal-oriented mindset.
Devanshi Shah
Misael is a sharp and industrious individual who’s ready to take on new challenges and isn’t shy of coming up with out of the box solutions. He’s prompt in his responses and always willing to help. Misael is always on looking for new opportunities to grow and is attentive to feedback. It’s been great to see him grow in his role!
Brittany Zwang
Misael is an absolute pleasure to work with. His work ethic and professionalism are exemplary. Misael is always ready to tackle challenges with thoughtfulness, creativity and a goal-oriented mindset.
Devanshi Shah
Misael is a sharp and industrious individual who’s ready to take on new challenges and isn’t shy of coming up with out of the box solutions. He’s prompt in his responses and always willing to help. Misael is always on looking for new opportunities to grow and is attentive to feedback. It’s been great to see him grow in his role!
Credentials
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Notary Public
State of FloridaSep, 2021- Sep, 2024 -
PC Pro Certification
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TechDirect 1000 Client Foundations
TEKsystems
Experience
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TABACALERA USA Inc.
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United States
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Tobacco Manufacturing
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1 - 100 Employee
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Legal Assistant
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Aug 2021 - Nov 2021
• Administratively supported legal department by performing and monitoring assigned projects and preparing legal documents for attorneys' use and approval • Assisted Regulatory Compliance Manager with government filings and compliance • Reviewed advertising and marketing materials, contracts and provided comments to attorneys for final approval • Supported Regulatory Compliance Manager with preparation and processing of trademark renewals • Collaborated with other departments to… Show more • Administratively supported legal department by performing and monitoring assigned projects and preparing legal documents for attorneys' use and approval • Assisted Regulatory Compliance Manager with government filings and compliance • Reviewed advertising and marketing materials, contracts and provided comments to attorneys for final approval • Supported Regulatory Compliance Manager with preparation and processing of trademark renewals • Collaborated with other departments to ensure compliance with corporate records retention policies • Conducted legal or other research as may be requested • Maintained outlook schedule, drafts correspondence, arranged travel and accommodations • Performed necessary clerical tasks as requested including scanning, duplicating or filing legal documents Show less • Administratively supported legal department by performing and monitoring assigned projects and preparing legal documents for attorneys' use and approval • Assisted Regulatory Compliance Manager with government filings and compliance • Reviewed advertising and marketing materials, contracts and provided comments to attorneys for final approval • Supported Regulatory Compliance Manager with preparation and processing of trademark renewals • Collaborated with other departments to… Show more • Administratively supported legal department by performing and monitoring assigned projects and preparing legal documents for attorneys' use and approval • Assisted Regulatory Compliance Manager with government filings and compliance • Reviewed advertising and marketing materials, contracts and provided comments to attorneys for final approval • Supported Regulatory Compliance Manager with preparation and processing of trademark renewals • Collaborated with other departments to ensure compliance with corporate records retention policies • Conducted legal or other research as may be requested • Maintained outlook schedule, drafts correspondence, arranged travel and accommodations • Performed necessary clerical tasks as requested including scanning, duplicating or filing legal documents Show less
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MetLife
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United States
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Insurance
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700 & Above Employee
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Senior Support Assistant
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Mar 2018 - Aug 2021
• Monitor and review over 100 global Sales Materials Compliance System submissions weekly with cross-functional business units including: Compliance, Retirement Income Solutions, Operations, and Marketing • Review and update various Edgarized documents for filing with Security and Exchange Commission • Conduct legal research for the use of numerous legal topics • Create standard formatted contracts (Account Schedule and Producer Agreement) • Manage small to intermediate… Show more • Monitor and review over 100 global Sales Materials Compliance System submissions weekly with cross-functional business units including: Compliance, Retirement Income Solutions, Operations, and Marketing • Review and update various Edgarized documents for filing with Security and Exchange Commission • Conduct legal research for the use of numerous legal topics • Create standard formatted contracts (Account Schedule and Producer Agreement) • Manage small to intermediate cross-functional projects and change initiatives involved in the design and delivery of business process solutions, implementation strategies, and control measures, including scoping, leading, and influencing organizational change related to business processes and models • Provide remote support via phone calls, Microsoft Teams and Skype to MetLife locations around the world • Manage group calendar to ensure meetings and VTC is set up for my team and others • Construct active and effective documentation of data in order to reduce time and work consumption on multiple projects • Implement new workflow renovation processes to optimize progression • Instruct attorneys and admins on how to use digital resources provided to simplify daily tasks • Handle set up and creation of WebEx meetings throughout the Legal Affairs department • Enhance team dynamics and communication through effective leadership throughout huddles • Onboard new hires and terminations of leaving employees with the collaboration of other departments • Troubleshoot a variety of technical issues within the Legal Affairs department to improve overall workflow • Oversee and assist with corporate events throughout Legal Department
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Technical Support Engineer
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May 2017 - Mar 2018
• Assisted with managing multiple priorities, administrative coordination, and logistics for senior and executive members • Provided technical support with Apple iPhone, iPad, and Android mobile devices using the Mobile Iron software • Managed Service Now ticketing system by including summary reports, updating tickets on a timely manner, opening/closing out tickets, and monitoring our engineer’s tickets while keeping an SLA timeline • Delivered technical support to 1,000+ employees in… Show more • Assisted with managing multiple priorities, administrative coordination, and logistics for senior and executive members • Provided technical support with Apple iPhone, iPad, and Android mobile devices using the Mobile Iron software • Managed Service Now ticketing system by including summary reports, updating tickets on a timely manner, opening/closing out tickets, and monitoring our engineer’s tickets while keeping an SLA timeline • Delivered technical support to 1,000+ employees in the domestic offices • Remarkable troubleshooting provided with HP PCs, Apple mobile devices, and software elements like Box, Microsoft Office 2010-2016, Adobe, WebEx, Java, IE, Chrome, and Skype • Knowledge of installation of HP system drivers • Assisted with hardware repair and replacement which is managed through HP’s repair depot
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NetworkCPR
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Helpdesk Support Technician
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Mar 2017 - Aug 2017
• Work with a team of techs at Alliance Bernstein, black rock, and Vornado to set up workstations, IP phones and next day technical support • Managed a team of techs to complete move setups on a timely schedule • Assist with inventory of technical assets along with monitoring employee seating arrangements • Work with a team of techs at Alliance Bernstein, black rock, and Vornado to set up workstations, IP phones and next day technical support • Managed a team of techs to complete move setups on a timely schedule • Assist with inventory of technical assets along with monitoring employee seating arrangements
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TEKsystems
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Malaysia
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IT Services and IT Consulting
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1 - 100 Employee
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Helpdesk Support Technician
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Mar 2017 - May 2017
• Asist with moving over 200 of MetLife’s workstations a day into their new location • Worked with a team of techs to ensure deployment was done quick and efficient along with sharing each other’s knowledge of the project to have everyone in sync • Helped employees with issues that relate to the workstation’s deployment • Asist with moving over 200 of MetLife’s workstations a day into their new location • Worked with a team of techs to ensure deployment was done quick and efficient along with sharing each other’s knowledge of the project to have everyone in sync • Helped employees with issues that relate to the workstation’s deployment
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Starwood Capital Group
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Real Estate
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500 - 600 Employee
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Junior Help Desk Support Associate
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Aug 2016 - Jan 2017
• Provide help desk support to a 350+ employee organization with domestic and international offices • Responsible for managing help desk ticking system, including opening/closing, updating tickets, ensuring that our other engineers meet SLA timelines, and writing summary reports • Excellent troubleshooting skills across hardware (laptops, PCs, mobile devices) and software (Office 2016, Adobe) • Worked with Active Directory and Office 365 to collect and report on… Show more • Provide help desk support to a 350+ employee organization with domestic and international offices • Responsible for managing help desk ticking system, including opening/closing, updating tickets, ensuring that our other engineers meet SLA timelines, and writing summary reports • Excellent troubleshooting skills across hardware (laptops, PCs, mobile devices) and software (Office 2016, Adobe) • Worked with Active Directory and Office 365 to collect and report on information • Completed an active directory cleanup and organization project • Assisted manager with creation process for new hires and termination • Worked under the guidance of six senior engineers Show less • Provide help desk support to a 350+ employee organization with domestic and international offices • Responsible for managing help desk ticking system, including opening/closing, updating tickets, ensuring that our other engineers meet SLA timelines, and writing summary reports • Excellent troubleshooting skills across hardware (laptops, PCs, mobile devices) and software (Office 2016, Adobe) • Worked with Active Directory and Office 365 to collect and report on… Show more • Provide help desk support to a 350+ employee organization with domestic and international offices • Responsible for managing help desk ticking system, including opening/closing, updating tickets, ensuring that our other engineers meet SLA timelines, and writing summary reports • Excellent troubleshooting skills across hardware (laptops, PCs, mobile devices) and software (Office 2016, Adobe) • Worked with Active Directory and Office 365 to collect and report on information • Completed an active directory cleanup and organization project • Assisted manager with creation process for new hires and termination • Worked under the guidance of six senior engineers Show less
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Mission Inn Resort
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United States
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Hospitality
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Chef
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Jan 2015 - Feb 2016
• Prepared traditional American meals for 4,000 daily guests and set up food for special events • Trained and led a team of chefs to prepare both food and décor for events while managing food and orders in a fast paced environment • Maintained order and cleanliness of work environment by sanitizing cooking surfaces, implements, and appliances • Prepared traditional American meals for 4,000 daily guests and set up food for special events • Trained and led a team of chefs to prepare both food and décor for events while managing food and orders in a fast paced environment • Maintained order and cleanliness of work environment by sanitizing cooking surfaces, implements, and appliances
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Education
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2019 - 2021
Borough of Manhattan Community College
Associate's degree, Business Administration and Management, General -
2016 - 2017
Year Up
Information Technology -
Herbert H. Lehman High School
High School Diploma, Computer Installation and Repair Technology/Technician
Community
