Mirza Vincetic
Client Care Technician at Caliber Communications- Claim this Profile
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Croatian Native or bilingual proficiency
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Serbian Native or bilingual proficiency
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Bosnian Native or bilingual proficiency
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German Elementary proficiency
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Russian Elementary proficiency
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Korean Elementary proficiency
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English Full professional proficiency
Topline Score
Bio
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Experience
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Caliber Communications
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Canada
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Security and Investigations
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1 - 100 Employee
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Client Care Technician
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Aug 2020 - Present
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Security Video Operator
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Dec 2018 - Jul 2020
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EduBest
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India
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Education Administration Programs
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1 - 100 Employee
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English Teacher
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Mar 2014 - Sep 2016
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Head of the English Department
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Jun 2011 - Nov 2011
• Directed the English department of the Institute and ensured compliance to the Ontario Board of Education guidelines • Led the development of curriculum, daily lesson plans and long term lesson plans • Managed the development of ENG3U, ENG4U and OLC4U • Taught grade 11, 12 and standardized literacy classes • Conducted student assessments and evaluations as well as managed other teachers • Directed the English department of the Institute and ensured compliance to the Ontario Board of Education guidelines • Led the development of curriculum, daily lesson plans and long term lesson plans • Managed the development of ENG3U, ENG4U and OLC4U • Taught grade 11, 12 and standardized literacy classes • Conducted student assessments and evaluations as well as managed other teachers
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English Teacher
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Sep 2008 - Apr 2011
• Taught a wide variety of classes from beginner to advanced English, covering a wide variety to topics including, history, general science and current events • Implemented a curriculum based on interactive reading, listening, and critical thinking skills • Consistently provided high quality education to both children and adults • Continually received monetary performance bonuses based on student retention, punctuality and reliability. • Taught a wide variety of classes from beginner to advanced English, covering a wide variety to topics including, history, general science and current events • Implemented a curriculum based on interactive reading, listening, and critical thinking skills • Consistently provided high quality education to both children and adults • Continually received monetary performance bonuses based on student retention, punctuality and reliability.
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Brandimensions
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Canada
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IT Services and IT Consulting
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Media Analyst
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2006 - 2008
• Conducted research on a broad spectrum of products and services including video games, movies, GPS systems, reality television and online printing among many • Contributed to the development of written reports for clients outlining research findings and recommendations • Conducted research on a broad spectrum of products and services including video games, movies, GPS systems, reality television and online printing among many • Contributed to the development of written reports for clients outlining research findings and recommendations
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Senior Editor
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2006 - 2006
• Performed the final stage editing of a national daily electronic newspaper publication • Maintained strict publishing deadlines while leading my team towards maintaining high quality, accurate publications. • Translated from Croatian, Serbian and Bosnian into English • Performed the final stage editing of a national daily electronic newspaper publication • Maintained strict publishing deadlines while leading my team towards maintaining high quality, accurate publications. • Translated from Croatian, Serbian and Bosnian into English
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FGL Sports Ltd
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Canada
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Retail
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700 & Above Employee
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Customer Service/ Inventory Management
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2004 - 2006
• I started my employment as a sales person and quickly got promoted to full time shipper receiver / inventory control • I constantly exceeded my sales goals and continued to sell equipment even when it was no longer part of my job description, because of my passion for customer service • I started my employment as a sales person and quickly got promoted to full time shipper receiver / inventory control • I constantly exceeded my sales goals and continued to sell equipment even when it was no longer part of my job description, because of my passion for customer service
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Marchese Health Care
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Canada
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Hospitals and Health Care
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1 - 100 Employee
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Data Entry Clerk
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2000 - 2000
• Responsible for transfer of confidential patient records from a paper based filing system into the newly created computerized data storage and filing system • Responsible for transfer of confidential patient records from a paper based filing system into the newly created computerized data storage and filing system
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Education
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McMaster University
Bachelor of Arts, International Economics