Experience

AL KAWTHER INDUSTRIES LTD

• Saudi Arabia
• Industrial Machinery Manufacturing
• 100 - 200 Employee

• Tenders/Proposals Coordinator

  • Feb 2011 - Present

  ➡️Job Responsibilities: ✔️Own & issue enquiry number for Tenders & Proposals. ✔️Design and preparation of tender/bid presentations. ✔️Prepare tender envelope as per client specs. ✔️Ensuring the governor's situation of all certificates and documents of the company and tender. ✔️Supervises the tenders process from the pre‐qualification stage through to the final bid submission, award of contract and engagement close out. ✔️Coordinates the preparation and submission of Request for Proposals (RFPs) and other tender documents that are responsive to client requirements and in compliance with company objectives are completed in a timely manner. ✔️Manage and monitor client clarification issues and requests, pre and post-submission. ✔️Ensure that Technical and Commercial evaluation presentations are complete and ready for presentation before submission to the tenders and Proposals. ✔️Design, preparation and submission of expressions of interest, prequalification questionnaires, tender documents and tender presentations ✔️Supervise and monitor the work of clerical and secretarial staff. ✔️Oversee the procedure for evaluating bids. ✔️Collates and ensures proper documentation within the tendering. ✔️Organize and attend Tenders and Proposals meetings, prepare agendas, take minutes and ensure departments are informed of outcomes and implement decisions. ✔️Maintain Records. ✔️Receive and review tender bonds and forward them to the Finance department. ✔️Prepares regular status reports on ongoing tendering and evaluation activities undertaken by Company. ✔️Handle customer inquiries and complaints and have been the first point of contact for clients and customers. Show less



Juffali

• Saudi Arabia
• Holding Companies
• 500 - 600 Employee

• Administrator

  • Dec 2004 - Jan 2009

  ➡️Job Responsibilities: ✔️Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs. ✔️Organised physical files and digitised records to support ease of access and GDPR compliance. ✔️Processed accounts payable and accounts receivable transactions with strict attention to detail to reduce errors. ✔️Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs. ✔️Delivered timely resolution of invoice and receipting order queries and discrepancies by working with payable accounts, suppliers and end users Show less



Benvia Software

• Mumbai, Maharashtra, India

• System Administrator

  • Feb 2002 - Nov 2003

  ➡️Job Responsibilities: ✔️Evaluated the latest innovations and adopted cost-effective, useful solutions. ✔️Planned and implemented upgrades to system hardware and software. ✔️Implemented, maintained, developed and tested the installation and update of file servers, print servers and application servers in all departments. ✔️Led server infrastructure development, quality assurance, staging and production systems. ✔️Consulted with network engineering staff to evaluate hardware and software requirements for new system development. ✔️Worked with systems users to determine areas in need of improvement and gather requirements for updates Show less



Global Services

• Mumbai, Maharashtra, India

• Technical Service Executive

  • Dec 2000 - Jan 2003

  ➡️Job Responsibilities: ✔️Audited calls and service levels to maintain high standards. ✔️Resolved complaints with proactive problem-solving and analysis. Improved company processes by analysing customer feedback and service trends. ✔️Ensured smooth service desk operations, acting as a facilitator between the customer and other support departments. ✔️Facilitated high-quality service desk operations, applying best practice methods aligning with the ITIL framework. ✔️Initiated incentive programs that boosted employee engagement and resulted in a 70% increase in staff retention rate. Show less