Experience

Italian Footwear Solution

• United Arab Emirates
• Retail Apparel and Fashion
• 1 - 100 Employee

• Key Account Executive

  • Dec 2015 - Present

  Responsible for interfacing directly with our hospitality and Aviation customers throughout the GCC, both on the phone and via email. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. Acquire a thorough understanding of key customer needs and requirements for footwear and providing them solution with existing products and developing customized designs if needed. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. Ensure the correct products and services are delivered to customers in a timely manner. Serve as the link of communication between key customers and internal teams. Resolve any issues and problems faced by customers and deal with complaints to maintain trust. Play an integral part in generating new sales that will turn into long-lasting relationships. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Portfolio of Aviation industry includes Emirates Airlines, Etihad Airways, Oman Air, Gulf Air and Air Seychelles. Portfolio of Hospitality industry includes Atlantis The Palm, Grand Hyatt, Shangri-La Hotels, Emirates Flight Catering, DNATA, Sharjah Golf & Shooting Club, Dubai Duty Free, Hilton Hotels, Sofitel Hotels, Sheraton Hotels, Roda Group of Hotels, The Oberoi Hotels, EFS Facilities Management, Khidmah Facilities Management, Intercontinental Hotels and so forth. Show less



ADIB - Abu Dhabi Islamic Bank

• United Arab Emirates
• Banking
• 700 & Above Employee

• Islamic Finance Executive

  • Jun 2015 - Nov 2015



Superjet Worldwide Tours LLC

• Dubai, United Arab Emirates

• Sales and Marketing Executive

  • Jan 2014 - Sep 2014

  • Plan, prepare and cost itineraries (travel plans) for clients. • Acting as a contact between a company and its existing and potential markets. • Cold calling to arrange meetings with potential customers to prospect for new business. • Provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares, and travel regulations. • Listening to customer requirements and presenting appropriately to make a sale. • Maintaining and developing relationships with existing customers in person and via phone calls and emails. • Negotiating the terms of an agreement and closing sales. Show less



TREPAK - ASEPTIC LIQUID PACKAGING COMPANY

• Pakistan
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Manager International Trade

  • Jul 2011 - Dec 2013

  • Developed market for my company in 3 different continents for used Tetra Pak machines and spare parts and packaging material. • Developed corporate representation network internationally to promote company products and increase sales. • Boost local sales volume drastically by becoming the market leader in supplying Tetra Pak machines, spare parts and packaging material. • Perform B2B sales activities worldwide over the internet e-Business portals and telephone and direct sales operations within country premises. • Maintained liaison with the Bank pertaining to all export/import procedures and documentation. • Developed the organized system for providing technical support services to each client e.g. Year-end plant inspection & service, refurbishments and machine start up and trouble shooting. Draft, discuss & finalize sales contracts with local/foreign customers. • Review and approve import documentation, ensuring compliance with Trepak regulations and budgetary limitations. • Develop and implement compliant SOPs for all Import/Export activities. • Handled Bill of Lading, certificates of origin, L/C & other import documents. • Responsible for liaison with foreign and local stakeholders. • Consult with experts to facilitate & negotiate about commercial & non-commercial issues for conflict resolution. Show less



Shaukat Khanum Memorial Cancer Hospital and Research Centre

• Pakistan
• Hospitals and Health Care
• 700 & Above Employee

• Volunteer

  • Apr 2011 - Jun 2011

  • Works with the social wellness centre of the hospital. • Collections of donations for the cancer patients of the hospital. • Works with the social wellness centre of the hospital. • Collections of donations for the cancer patients of the hospital.



Dubai Islamic Bank

• United Arab Emirates
• Banking
• 700 & Above Employee

• Internship

  • Mar 2009 - Jul 2009

  • Achieve the agreed individual sales targets ensure compliance with the bank’s policies and procedures. • Promote bank retail products and services such as Credit Cards, Personal Loans, SME Loans to potential customers by making proactive sales efforts and capitalizing on cross selling opportunities in order to achieve the sales targets. • Assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes. • Ensure the submitted customer applications and documentations are complete and error free. • Provide after sales and support services to the customers. Show less