Experience

Efisco

• Poland
• Outsourcing/Offshoring
• 1 - 100 Employee

• Customer Success Manager

  • Apr 2022 - Present

• HR and Facility Manager

  • Jul 2020 - Apr 2022



Ciklum

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Travel&Concierge Manager

  • Feb 2018 - Jun 2020

  - Arrange corporate travel reservations for employees of the company;- Make budget calculations for business trips;- Respond to all inquiries from employees and clients regarding corporate travel reservations;- Ensure travel profiles are accurate and complete;- Ensure all proposed travel itineraries are in compliance with Corporate Travel Policy and departmental procedures;- Obtain all needed approvals when necessary;- Prepare Invitation Letters for clients coming to Ukraine;- Confirm the traveler’s documentation is valid (i.e., passports, visas, etc.);- Collect and submit all needed documentation for visa apply;- Ensure visa processing is accurate and timely;- Secure invitation letters for all travelers obtaining a visa;- Notify employees of international requirements and update documentation as required;- Resolve customer service issues;- Manage and maintaining budgets, as well as invoicing;- Arrange travel insurances for travelers;- Work with Belarus, Poland, Spain, Pakistan and Ukraine offices. Show less

• HR Assistant/Database Administrator

  • Mar 2012 - Feb 2018

  - Management of Ongoing Team Requests and Issues;- Management of Daily Scrum Meetings;- Communication with all Job-Sites Account Managers;- Creating profiles on work.ua, hh.ua and dev.by for new recruiters;- Recruitment researches upon request;- Interview with candidates;- Assessment of candidates; - Processing CVs for DB - adding, updating, changing status upon request;- Checking and accepting recommendations from recruitment agencies;- Working with analytical tables on Google Drive; - Vacancy posting on Job-sites;- Processing New Employee Notifications;- Working with Poland, Spain and Belarus offices. Show less



Freelance

• Technical translator

  • 2007 - 2011



"KhAI"

• Teacher of English

  • Sep 2008 - Jul 2010