Managing Director CEE

• Jan 2015 - Present

Managing the Forrester representative office in CEE region (Czech Rep, Slovakia,Hungary,Croatia,Slovenia) Managing the Forrester representative office in CEE region (Czech Rep, Slovakia,Hungary,Croatia,Slovenia)

Managing Partner

• Jan 2010 - Present

Strategic and Business Consulting, focused on customer management, innovations and new product development. As of April 2015, the company has become an exclusive Forrester Research partner in Czech Republic and Slovakia Strategic and Business Consulting, focused on customer management, innovations and new product development. As of April 2015, the company has become an exclusive Forrester Research partner in Czech Republic and Slovakia

Senior Account Executive

• Jun 2012 - Feb 2015

Senior manager

• Mar 2005 - Jan 2009

Senior manager at the Business consulting group, covering CEE region. Core specialisation - Customer relationship management. Industry focus - Resources. Account lead for the largest company in CR and one of the biggest utilities in CEE. Member of Operational Committe in the Czech rep office. Senior manager at the Business consulting group, covering CEE region. Core specialisation - Customer relationship management. Industry focus - Resources. Account lead for the largest company in CR and one of the biggest utilities in CEE. Member of Operational Committe in the Czech rep office.

Founder and managing partner

• Apr 1999 - Mar 2005

Principal of strategic boutique focussed on management consultancy services in the area of customer management. Led the business development and delivery of projects centered around customer retention, customer satisfaction,new product development, etc. across various industries (telco, financial services, utilities) Principal of strategic boutique focussed on management consultancy services in the area of customer management. Led the business development and delivery of projects centered around customer retention, customer satisfaction,new product development, etc. across various industries (telco, financial services, utilities)

Marcom/CRM Director

• Mar 2001 - Jun 2002

In charge of MARCOM and Customer experience management teams, across all segments (residential, SME and Corporate). Led the development of award-winning brand campaign. In charge of MARCOM and Customer experience management teams, across all segments (residential, SME and Corporate). Led the development of award-winning brand campaign.

Marketing manager

• 1995 - 1999

In charge of re-building the brand portfolio of Prague Brewery group in Czech Rep, following the take over of Bass Brewers. Led development of new product innovations (VELVET).Recruited, trained and managed an industry-leading marketing department in the Czech rep.Senior brand manager for Caffrey's beer.Managing brand activities across UK. Led the development of nationwide brand re-launch in UK. In charge of re-building the brand portfolio of Prague Brewery group in Czech Rep, following the take over of Bass Brewers. Led development of new product innovations (VELVET).Recruited, trained and managed an industry-leading marketing department in the Czech rep.Senior brand manager for Caffrey's beer.Managing brand activities across UK. Led the development of nationwide brand re-launch in UK.

Group product manager

• Jun 1991 - Nov 1994

Group Product manager in edible fats (Rama,Hera,Planta) and later washing powders and cleaners (OMO,CIF,Domestos). Group Product manager in edible fats (Rama,Hera,Planta) and later washing powders and cleaners (OMO,CIF,Domestos).