Experience

City of Parramatta

• Australia
• Government Administration
• 700 & Above Employee

• Business Development Manager

  • Jul 2022 - Present

• Business Liaison Officer

  • Nov 2017 - Jul 2022

  Local Business engagement, together with connecting people. Major Projects include:- Parramatta Light Rail- Retail Frontage Improvement Program- Activate Parramatta



Exhibitions & Trade Fairs

• Australia
• Events Services
• 1 - 100 Employee

• Client Engagement Manager

  • Jan 2017 - Nov 2017

  - Industrial Trade Shows include: Austmine Conference and Exhibition, Australian Energy Storage Conference and Exhibition, Renewable Cities, International Irrigation Conference and Exhibition, The National Construction and Equipment Convention, and Auspack. - Managing the VIP Buyers Program under the Industrial Portfolio of trade events. - Developing and maintaing business relationships within industry. - Developing and delivery of Sales and Marketing Stategies for each trade show - Managing LinkedIn marketing campaigns and Company Show case pages - Exhibitior liaison for each trade show, working with exhibitiors to develop and deliver marketing campagins - Database management - Business networking



Liverpool City Council

• Australia
• Government Administration
• 300 - 400 Employee

• Economic Development / Corp Events/ Project Liaison Officer

  • Oct 2013 - Jan 2017

  Key focus of the role: • As part of the Economic Development Team to continual position and drive investment opportunities to the region of Liverpool through; developing marketing positioning collateral, organizing investment and business development events for prospective investors and working with existing local businesses to continual develop and improve their businesses. Key responsibilities: • Event management: Management of events from concept to activation. Working closely with all relevant event partners including Marketing and Communications. • Project Management: Assist with key Economic Development projects including; o Building our New City – Macquarie Mall revitalization project: Liaising with local businesses in particular café owners within the proposed development area to workshop the plans and process throughout the redevelopment. o Retail Makeover Program: Working in conjunction with Retail specialist and one to one with selected retailers in the Liverpool CBD to analyses, workshop and develop strategies to improve their storefront, product positioning and marketing. o Shop Front Façade Upgrade Program: As part of the Liverpool City Council “Building our New City” project, the Council is offering a financial subsidy to owners/tenants of commercial properties in the Liverpool CBD to assist in practical improvements shopfronts Façade. Liaison with Strata companies, contractors, business owners, and architects. o Outdoor Dining Policy: Assist in processing applications for cafes/restaurants applying for outdoor dining. Liaising with both internal Council departments together with the applicant to issue the permit following Council’s guidelines. • Manage client relationship management database (CRM), develop various reports relating to economic development activities, financial processing and budget management and correspondence as required with both internal and external stakeholders relating to Economic Development programs and projects.



Sydney Convention and Exhibition Centre

• Australia
• Events Services
• 1 - 100 Employee

• Exhibitions Supervisor/Ticket Seller/Usher

  • 2002 - Nov 2013

  Supervisor - managing ticket sellers ranging from 4 - 10 people during each shift. Responsible for - exceptional customer service, money handling, operating cash registers, eft pos terminals, printing reports, cashing up ticket sellers and working together with the event organiser on the day. Usher/Concierge - at events held at The Centre, responsible for crowd control, working together with event organisers and assisting with duties/general enquires at the Centre's Information desk. Supervisor - managing ticket sellers ranging from 4 - 10 people during each shift. Responsible for - exceptional customer service, money handling, operating cash registers, eft pos terminals, printing reports, cashing up ticket sellers and working together with the event organiser on the day. Usher/Concierge - at events held at The Centre, responsible for crowd control, working together with event organisers and assisting with duties/general enquires at the Centre's Information desk.



City of Sydney

• Australia
• Government Administration
• 700 & Above Employee

• Executive Assistant to Chief Operating Officer (Maternity Contract)

  • Sep 2012 - Oct 2013

  Key focus of the role: • Representative and first point of contact for the Chief Operations Officer (CEO) Key Responsibilities: • Secretarial support: Providing high levels of confidential secretarial support to the Chief Operating Officer, liaising with Senior Business and Government Executives, diary management and coordinating team meetings and events. • Administration: Preparation of high level confidential correspondence, reports and documents including; Council reports, Memos and Event briefs.



NSW Department of Planning and Environment

• Australia
• Government Administration
• 700 & Above Employee

• Executive Assistant to Director of Small Business

  • Apr 2010 - Jun 2012

  Key focus of the role: • Support a large dynamic department consisting of Sales, Small Business, Import and Export teams Key Responsibilities: • Secretarial support: Providing high levels of confidential secretarial support services to the Director, Managing Directors diary/appointments and monthly reports • Administration: Preparation of high level confidential correspondence, reports and documents, meet critical deadlines, ensuring accuracy and reliability of data, General admin duties for the Director and the Business Development Managers. Preparation and maintenance of Business Centre financial and personnel reporting systems • Event Management: Organizing and delivering small business events • Managerial Supervision: Manage and coach Administrative Assistant and the Client Service Officers to ensure the work requirements and priorities of the Business Centre are carried out • Office management: Organizing office maintenance liaising with Builders/contractors • WH&S management: OHS representative for our office



WPC Group

• Australia
• Staffing and Recruiting
• 1 - 100 Employee

• Industry Consultant

  • Jan 2008 - Aug 2009

  Key responsibilities: • Recruitment: Developed and managed the strategic placement of job advertisements, source reputable candidates relevant to the needs of clients and manage all the administration relating to this process. • Business Development: build relationships with TAFE’s, University’s and Corporate organisations through organizing and participating in Career days and expos. Generate sales leads to meet set KPIs. • Induction: Organised and conducted placement inductions with apprentices and trainees • Coaching and Mentoring: Mentoring/coaching apprentices and trainees entering the workplace. First point of contact for guidance and support. • Stakeholder management: Liaising with TAFE teachers to ensure both apprentices and trainees complete assessments. • General administration: processing workers compensation claims



Hilton Sydney

• Australia
• Hospitality
• 100 - 200 Employee

• Business Development Coordinator

  • 2006 - 2009

  Part of the Pre-Opening team for the New Hilton Sydney. Main contact person for the Business Development Team at Hilton Sydney. Coordinating a total of 28 staff members at the time, ranging from the Sales and Marketing team, Reservations, Events team and the Business Centre. Duties included - day to day administration tasks, managing booking of company vehicles, sales/event corporate luncheons and sale site inspections. Printing reports, servicing photocopiers, and office fax machines. Organising hotel rooms ready for site inspections. Minute taking at departmental meetings and distributing minutes. Assistant to the Director of Business Development - duties covered booking flights/accommodation for overseas and domestic travels. Registering for trade shows, organising overseas visas for travel. Credit Card reconciliations, diary and email management.



Stamford Hotels and Resorts

• Australia
• Hospitality
• 200 - 300 Employee

• Reservations Supervisor

  • 2003 - 2005



Accor Reservations Services

• Database Coordinator

  • 2001 - 2002



Sydney Convention and Exhibition Centre

• Australia
• Events Services
• 1 - 100 Employee

• Receptionist/HR Assistant

  • 1998 - 2001



Hotel Ibis World Square

• Reception/Concierge part of the opening team

  • 1999 - 1999



Summit Restaurant

• Waitress

  • 1997 - 1998