Experience

Lusail Circuit Sports Club
• Ticketing Consultant

  • May 2023 - Present


FIFA

• Sports Teams and Clubs

• Mobile Ticketing Manager/Freelancer

  • Oct 2022 - Dec 2022

  FIFA World Cup Qatar 2022 FIFA World Cup Qatar 2022



Saudi Arabian GP

• Saudi Arabia
• Spectator Sports
• 1 - 100 Employee

• Senior Ticketing Manager for Formula 1 stc Saudi Arabian Grand Prix 2022

  • Jan 2022 - Mar 2022

• Ticketing Manager for Formula 1 stc Saudi Arabian Grand Prix 2021

  • Oct 2021 - Dec 2021



DP World Tour

• United Kingdom
• Spectator Sports
• 300 - 400 Employee

• Venue Ticketing Manager

  • Sep 2018 - Oct 2018

  Venue Ticketing Manager for 42nd Ryder Cup, Le Golf National a Saint-Quentin-en-Yvelines, Paris, France

• Venue Ticketing and Access Control Manager

  • Sep 2018 - Oct 2018

  Venue Ticketing and Access Control Manager for Portugal Masters, Dom Pedro Victoria Golf Club, Vilamoura, Portugal



GMR Marketing

• United States
• Advertising Services
• 700 & Above Employee

• Ticketing Manager

  • May 2018 - Jul 2018

  Ticketing Manager for Visa Hospitality programmes during 2018 FIFA World Cup in Russia. Ticketing Manager for Visa Hospitality programmes during 2018 FIFA World Cup in Russia.

• Ticketing Manager

  • Jan 2018 - Feb 2018

  Ticketing Manager for Visa Hospitality programmes for the Olympic Winter Games PyeongChang 2018 in South Korea. Ticketing Manager for Visa Hospitality programmes for the Olympic Winter Games PyeongChang 2018 in South Korea.



Baku 2017, 4th Islamic Solidarity Games

• Head of Ticketing

  • Feb 2017 - Jun 2017

  Established and successfully managed in only 8 months the Ticketing Program for more than 500.000 tickets sold for 198 sessions throughout 11 days of competition.Fully responsible for Ticketing Service Provider selection and management, ticketing strategy development, full venues planning, budget control, staffing, 3rd party supplier management, crisis and change management, sales promotions and games time ticketing operations.

• Senior Manager Ticketing Programme

  • Oct 2016 - Jan 2017

• Ticketing Manager

  • Aug 2016 - Aug 2016

  Ticketing Manager for OMEGA worldwide top clients Hospitality program during Rio 2016 Summer Olympics. Ticketing Manager for OMEGA worldwide top clients Hospitality program during Rio 2016 Summer Olympics.



Autodromo Nazionale Monza - SIAS S.p.A.

• Ticketing Consultant

  • Nov 2015 - May 2016

  Focused on ticketing department efficiency analysis, best practice definition and guidance for reorganization and implementation of the best technological solutions in order to increase the ticket sales revenue. The recommendations have been introduced, efficiency and revenue in the ticketing department highly improved which created a more proficient and transparent working environment. Focused on ticketing department efficiency analysis, best practice definition and guidance for reorganization and implementation of the best technological solutions in order to increase the ticket sales revenue. The recommendations have been introduced, efficiency and revenue in the ticketing department highly improved which created a more proficient and transparent working environment.



Baku 2015 European Games Operation Committee

• Azerbaijan
• Spectator Sports
• 100 - 200 Employee

• Head of Ticketing

  • Apr 2014 - Jul 2015

  Responsible for Ticketing Program by addressing policies, procedures and 3rd party supplier management that will govern the Ticketing Operations for the First European Games with more than 700.000 tickets sold for 283 sessions throughout 17 days of competition Planned, staffed and managed all aspects of Ticketing function and significantly contributed to the great success of the Games. Responsible for Ticketing Program by addressing policies, procedures and 3rd party supplier management that will govern the Ticketing Operations for the First European Games with more than 700.000 tickets sold for 283 sessions throughout 17 days of competition Planned, staffed and managed all aspects of Ticketing function and significantly contributed to the great success of the Games.

• Ticketing Manager

  • Feb 2014 - Feb 2014

  Ticketing Manager for OMEGA worldwide top clients Hospitality program during Sochi Winter Olympics. Ticketing Manager for OMEGA worldwide top clients Hospitality program during Sochi Winter Olympics.



London 2012

• Spectator Sports
• 200 - 300 Employee

• Ticketing Venue Operations Executive

  • Dec 2011 - Sep 2012

  Assisted in the development and on-going management of the operational plan for ticketing to be used at all venues during the London 2012 Olympic and Paralympic Games. During Games time managed all ticketing operations at the assigned venues, hosting more than 100 sessions and 750,000 spectators. Assisted in the development and on-going management of the operational plan for ticketing to be used at all venues during the London 2012 Olympic and Paralympic Games. During Games time managed all ticketing operations at the assigned venues, hosting more than 100 sessions and 750,000 spectators.



The Coca-Cola Company

• United States
• Food and Beverage Services
• 700 & Above Employee

• Ticketing Manager

  • Jan 2011 - Jun 2011

  Established the Ticketing Program and Ticketing Operations for The Coca-Cola Company Hospitality Program for UEFA Euro 2012 Football Championship in Poland and Ukraine. Established the Ticketing Program and Ticketing Operations for The Coca-Cola Company Hospitality Program for UEFA Euro 2012 Football Championship in Poland and Ukraine.



Qatar Football Association

• Qatar
• Spectator Sports
• 100 - 200 Employee

• Head of Ticketing

  • Mar 2010 - May 2010

  Established the LOC Asian Cup 2011 Ticketing Programme by addressing policies, procedures and 3rd party supplier management that will govern the Ticketing Operations for AFC Asian Cup 2011. Established the LOC Asian Cup 2011 Ticketing Programme by addressing policies, procedures and 3rd party supplier management that will govern the Ticketing Operations for AFC Asian Cup 2011.



RCS Sport

• Italy
• Spectator Sports
• 1 - 100 Employee

• New Events Ticketing Manager

  • May 2009 - Dec 2009

  RCS Sport – whose activities are very closely linked to La Gazzetta dello Sport – organises some of the main national and international professional sports events. Planned and managed all ticketing activities for the Cariparma Test Matches 2009 (Italian National Rugby Team versus New Zealand, South Africa and Samoa) in November 2009; matches scheduled in collaboration with the International Rugby Board and valid for the worldwide ranking. RCS Sport – whose activities are very closely linked to La Gazzetta dello Sport – organises some of the main national and international professional sports events. Planned and managed all ticketing activities for the Cariparma Test Matches 2009 (Italian National Rugby Team versus New Zealand, South Africa and Samoa) in November 2009; matches scheduled in collaboration with the International Rugby Board and valid for the worldwide ranking.



Jet Set Sports / CoSport

• Ticketing Manager

  • Jun 2008 - Aug 2008

  The Beijing 2008 Olympic Games Official Hospitality Sponsor and Official Agent for 5 National Olympic Committees. Verified and fine-tuned all Olympic venue maps, recommended and assigned the VIP and Corporate Client seating locations, consolidated and disbursed approx. 400,000+ tickets for 302 different Olympic events, trained and managed a local staff of 45, managed the will-call centre, facilitated last minute sales and provided excellent problem solving and customer assistance for corporate clients and general public under extreme pressure and tight deadlines. Show less



F&P group

• 1 - 100 Employee

• Ticket Office Director

  • Jun 2006 - Oct 2007

  Top Italian artist tour, concert and cultural event producer/organizer (Italian partner of LiveNation). Planned, staffed and managed an in-house ticketing office from its start-up through full-fledged operations, transitioning permanently from previous use of external third party services. Coordinated all country-wide ticketing operations for major artist tours, managed a staff of 4; set ticket pricing to satisfy both the tour operator and artist management; did venue layout and sales preparation for events from 5.000 to 80.000 spectators in venues across the country; established and managed all sales channels, including web; interfaced with production as sales progressed, calibrating, sellable seats and contingency disbursement; designed and developed comprehensive reports using multiple ticketing systems to manage ticket allocations for all reseller networks; developed all invoicing, reconciliation and credit recuperation procedures; assured complete compliance with ticketing and fiscal laws; and directly managed venue box offices for event days. Show less



TOROC : Organizing Committee for the XX Olympic Winter Games, Torino 2006

• Mountain Venue Ticketing Operations Manager

  • Dec 2004 - Mar 2006

  Planned and managed all operational ticketing activity in the mountain area which included 10 competition venues hosting a total of 60 sessions over the course of the 14-day Olympic period as well as for 15 sessions over the course of the 10-day Paralympics period. Planned and managed all operational ticketing activity in the mountain area which included 10 competition venues hosting a total of 60 sessions over the course of the 14-day Olympic period as well as for 15 sessions over the course of the 10-day Paralympics period.


Friends and Partners S.n.c. Milano, Italy
• Ticketing Manager

  • Nov 2003 - Nov 2004


P.B.S. S.r.l. Prenotazione Biglietti e Servizi S.r.l.Milano, Italy

• Call Center and Office Manager

  • Sep 1993 - May 2002

  Medium-sized nation-wide ticket sales and services company for concerts, sport and cultural events. Medium-sized nation-wide ticket sales and services company for concerts, sport and cultural events.



G70 Gisettanta Spa (Gruppo Olivetti)

• Executive Administration Assistant

  • Mar 1992 - Jul 1993

  Supplier of information systems services with more than 120 employees and €50M yearly revenues. Supplier of information systems services with more than 120 employees and €50M yearly revenues.



Teatro Niccolini Florence, Italy

• Hall Manager

  • Sep 1986 - May 1991

  Local Florentine theatre primarily hosting musical and drama performances. Local Florentine theatre primarily hosting musical and drama performances.