Experience

The Citation Group

• United Kingdom
• Legal Services
• 100 - 200 Employee

• Group Events and Partner Marketing Coordinator

  • Jun 2023 - Present



Basecamp Skills

• United Kingdom
• Education
• 1 - 100 Employee

• Digital Marketing Student

  • Mar 2023 - Jun 2023

  12-week digital marketing bootcamp which is allowing me to gain a solid foundation in various aspects of Digital Marketing, including SEO, PPC, Social Media Marketing, Email Marketing, and Content Marketing. The program also is currently allowing me to work on real-world projects and receive personalised feedback from experienced mentors. 12-week digital marketing bootcamp which is allowing me to gain a solid foundation in various aspects of Digital Marketing, including SEO, PPC, Social Media Marketing, Email Marketing, and Content Marketing. The program also is currently allowing me to work on real-world projects and receive personalised feedback from experienced mentors.



Notcutts Ltd.

• Retail
• 100 - 200 Employee

• Food and Beverage Manager

  • Jan 2020 - Mar 2023

  - Managing all F&B and day-to-day operations within budgeted guidelines and the highest standards. -Preserving excellent levels of internal and external customer service. - Establishing targets, KPI’s, schedules, policies and procedures. - Supervising POS campaigns and styling menu photoshoot. - Managing all F&B and day-to-day operations within budgeted guidelines and the highest standards. -Preserving excellent levels of internal and external customer service. - Establishing targets, KPI’s, schedules, policies and procedures. - Supervising POS campaigns and styling menu photoshoot.



Fanatics

• United States
• Software Development
• 700 & Above Employee

• Customer Service Advisor

  • Nov 2019 - Dec 2019



Starbucks

• United States
• Retail
• 700 & Above Employee

• Senior Store Manager

  • Oct 2011 - Sep 2019

  - Increased profits through effective sales training and troubleshooting profit loss areas. - Communicated clear expectations and goals to each team member. - Actively pursued personal learning and development opportunities. - Recognised and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture. - Brought an international perspective of the business from rewarding experiences acquired while working in foreign markets. - Running of social media account. - Promotion, attendance and coverage of events ( live music, district coffee tastings…) - Supervising of company marketing and events calendar. Show less



Cremonini Group

• Italy
• Food and Beverage Manufacturing
• 100 - 200 Employee

• Train Hostess

  • Aug 2010 - Sep 2011

  - Business Class Service - Assist guests regarding food and beverage menu items in an informative and helpful way. - Business Class Service - Assist guests regarding food and beverage menu items in an informative and helpful way.



EXPO HOTEL

• Valencia, Spain

• Purchasing Manager

  • Jan 2008 - Aug 2010

  - Performed initial client assessment and analysis to begin research process to ascertain the best products and suppliers in terms of best value, delivery schedules and quality. - Forecast levels of demand for services and products. - Build and maintain good relationships with new and existing suppliers. - Process payments and invoices. - Keep contract files and use them as reference for the future. - Performed initial client assessment and analysis to begin research process to ascertain the best products and suppliers in terms of best value, delivery schedules and quality. - Forecast levels of demand for services and products. - Build and maintain good relationships with new and existing suppliers. - Process payments and invoices. - Keep contract files and use them as reference for the future.