Account Executive

Business Development Executive

• Nov 2021 - Present

Digital Marketing Executive

• Jun 2021 - Aug 2021

Build, plan and implement the overall digital marketing strategy Manage the strategy Manage and train the rest of the team Stay up to date with the latest technology and best practices Manage all digital marketing channels Measure ROI and KPIs Prepare and manage a digital marketing budget Oversee all the company's social media accounts Manage and improve online content, considering SEO and Google Analytics Build an inbound marketing plan Forecast sales performance trends Motivate the digital marketing team to achieve goals Monitor competition and provide suggestions for improvement Show less

Office Manager

• Apr 2021 - Jun 2021

Overseeing general office operation. Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. Coordinating appointments and meetings and managing staff calendars and schedules. Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity. Overseeing general office operation. Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers. Coordinating appointments and meetings and managing staff calendars and schedules. Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity.

Front Office Agent

• Feb 2018 - Jan 2021

Check guests in and out of their rooms Answer any questions guests have Make recommendations for activities and restaurants Store any luggage guests have Answer the phone and direct the call Take reservations on the phone Arrange transportation for guests Maintain the record of guests that have checked in and out Check guests in and out of their rooms Answer any questions guests have Make recommendations for activities and restaurants Store any luggage guests have Answer the phone and direct the call Take reservations on the phone Arrange transportation for guests Maintain the record of guests that have checked in and out

Hostess

• Jul 2017 - Feb 2018

Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them.

Receptionist

• Dec 2012 - Jun 2017

Received and distributed faxes and mail in a timely manner. Maintained the front desk and reception area in a neat and organized fashion. Posted open positions on company and social media websites. Supported executives and handled extra projects as needed. Periodically sat in on meetings to transcribe notes. Extra Responsibilities Social media marketing as per daily tasks Photographer at the events Public relations and hostess at the events Received and distributed faxes and mail in a timely manner. Maintained the front desk and reception area in a neat and organized fashion. Posted open positions on company and social media websites. Supported executives and handled extra projects as needed. Periodically sat in on meetings to transcribe notes. Extra Responsibilities Social media marketing as per daily tasks Photographer at the events Public relations and hostess at the events