Experience

Gavilan College

• United States
• Higher Education
• 200 - 300 Employee

• Executive Administrative Assistant

  • Nov 2021 - Present

  • Develop and update spreadsheets and databases to track, analyze and report on Contract Agreements, District Projects, Office Expenses, Negotiations & Deadlines, and Process & Procedures • Provide Executive staff assistance with gathering detailed facts and materials, researching, compiling and summarizing information, processing and correlating data, preparing reports and processing forms, initiating recurring processing tasks for the area, preparing and maintaining handbooks, policies… Show more • Develop and update spreadsheets and databases to track, analyze and report on Contract Agreements, District Projects, Office Expenses, Negotiations & Deadlines, and Process & Procedures • Provide Executive staff assistance with gathering detailed facts and materials, researching, compiling and summarizing information, processing and correlating data, preparing reports and processing forms, initiating recurring processing tasks for the area, preparing and maintaining handbooks, policies, schedules and related documents for Executive use • Assist in the preparation of and monitor the Fiscal Budget; review budget reports and resolve discrepancies; initiate transfers • Collaborate to Create and Implement Desk Procedures to improve onboarding & staff retention • Facilitated onboarding and training • Process travel expenses and reimbursements for executive team and senior management group • Conduct thorough reviews of operations to devise and deploy improvement strategies • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues. Show less • Develop and update spreadsheets and databases to track, analyze and report on Contract Agreements, District Projects, Office Expenses, Negotiations & Deadlines, and Process & Procedures • Provide Executive staff assistance with gathering detailed facts and materials, researching, compiling and summarizing information, processing and correlating data, preparing reports and processing forms, initiating recurring processing tasks for the area, preparing and maintaining handbooks, policies… Show more • Develop and update spreadsheets and databases to track, analyze and report on Contract Agreements, District Projects, Office Expenses, Negotiations & Deadlines, and Process & Procedures • Provide Executive staff assistance with gathering detailed facts and materials, researching, compiling and summarizing information, processing and correlating data, preparing reports and processing forms, initiating recurring processing tasks for the area, preparing and maintaining handbooks, policies, schedules and related documents for Executive use • Assist in the preparation of and monitor the Fiscal Budget; review budget reports and resolve discrepancies; initiate transfers • Collaborate to Create and Implement Desk Procedures to improve onboarding & staff retention • Facilitated onboarding and training • Process travel expenses and reimbursements for executive team and senior management group • Conduct thorough reviews of operations to devise and deploy improvement strategies • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues. Show less



San Jose State University

• United States
• Higher Education
• 700 & Above Employee

• Administrative Analyst

  • Dec 2018 - Nov 2021

  • Support departmental communication, training program development and implementation • Exhibited source-level knowledge of regulations, processes and implementation deadlines • Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues • Coordinated and conducted orientation and onboarding for new… Show more • Support departmental communication, training program development and implementation • Exhibited source-level knowledge of regulations, processes and implementation deadlines • Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues • Coordinated and conducted orientation and onboarding for new hires • Identified training needs based on staff development Show less • Support departmental communication, training program development and implementation • Exhibited source-level knowledge of regulations, processes and implementation deadlines • Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues • Coordinated and conducted orientation and onboarding for new… Show more • Support departmental communication, training program development and implementation • Exhibited source-level knowledge of regulations, processes and implementation deadlines • Consulted with government regulatory and licensing agencies to verify institutional conformance with applicable standards • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues • Coordinated and conducted orientation and onboarding for new hires • Identified training needs based on staff development Show less



LumaSense Technologies, Inc.

• United States
• Industrial Automation
• 1 - 100 Employee

• Executive Assistant Office Manager

  • Dec 2017 - Jul 2018

  • Worked closely with finance to prepare and reconcile expense reports • Performed research, data collection, statistic compilation, document generation as necessary to complete special projects • Implemented processes and procedures that increased operational efficiency; managed daily functions • Conducted root cause analysis in deficient areas to identify and resolve central issues • Worked closely with finance to prepare and reconcile expense reports • Performed research, data collection, statistic compilation, document generation as necessary to complete special projects • Implemented processes and procedures that increased operational efficiency; managed daily functions • Conducted root cause analysis in deficient areas to identify and resolve central issues



Starbucks

• San Jose

• Store Manager

  • Oct 2011 - Dec 2017

  • Demonstrate a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team. • Display a customer comes first attitude by training and holding partners accountable for delivering legendary customer service. • Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet… Show more • Demonstrate a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team. • Display a customer comes first attitude by training and holding partners accountable for delivering legendary customer service. • Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. • Plan, identify, communicate, and delegate appropriate responsibilities and practices to store partners to ensure smooth flow of operations. • Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals. • Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management. • Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance. Show less • Demonstrate a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team. • Display a customer comes first attitude by training and holding partners accountable for delivering legendary customer service. • Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet… Show more • Demonstrate a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team. • Display a customer comes first attitude by training and holding partners accountable for delivering legendary customer service. • Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. • Plan, identify, communicate, and delegate appropriate responsibilities and practices to store partners to ensure smooth flow of operations. • Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals. • Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management. • Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance. Show less