Quality Management Specialist

• Jan 2022 - Present

Senior Quality Assurance Analyst

• Sep 2020 - Dec 2021

Senior QA Analyst

• Apr 2019 - May 2020

* Performing all QA activities involved in the implementation and launch of the ERP Oracle Fusion Modules (Finance, CRM and Field Operations, HCM, SCM, Fleet, HSE and Reporting) for both Canadian and US Badger branches. * Coordinating the User Acceptance Testing for all Business Units including the quarterly upgrades of Oracle Fusion releases. * Designing and performing the tests for the Credit Card Implementation Project. * Executing test cases for the following methods: Functional, Integration and ad-hoc testing. * Creating and maintaining the test case repository in JIRA. * Defect tracking for all testing types using JIRA. * Communicating deliverable progress in weekly status reports, and test result reports, including metrics and progress, at the end of each test cycle. Show less

QA Manager

• Dec 2014 - Mar 2019

* Managing the QA activities involved in the development of the Petrotranz Platform, as well as the PLi Platform Updates. * Coordinating the release management process, including build deployment into various environments. * Creating the detailed test strategy and test plan documents, within the test process. * Translating business requirements and software specifications into test objectives and scenarios. * Executing test cases for the following methods: Functional, Integration, Performance, Operability and ad-hoc testing. * Creating and Maintaining the test case repository in qTest. * Defect tracking for all testing types using JIRA. * Generating test statistics documentation for the program management team. * Communicating deliverable progress in weekly status reports, and test result reports, including metrics and progress, at the end of each test cycle. Show less

QA Analyst

• Sep 2009 - May 2014

* Creating detailed test cases for Husky in-house applications under the Undeveloped Mineral Assets Project (BO Reports, Structured Rights, HDMS Lease Plan). * Performing Functional Testing for Business Objects Corporate reports. * Performing Functional Testing for HEIGIS Lite Structured Rights Map and Tool, a web based GIS application. * Performing Functional Testing for UMA Lease Plan in HDMS, a managed inventory of land ideas captured and updated based on lifecycle events. * Running SQL scripts to verify data transformation in LDS/PPDM, an Oracle database designed to store Husky’s Land Data. * Defect tracking for all testing types using Husky’s issue tracking tool of choice, JIRA Show less

QA Analyst

• Oct 2005 - Jun 2009

* Creating detailed test strategy and test plan documents, anticipating the test process evolution for various versions and enhancements of COMX (order management and service assurance solutions application for complex IP-based services -VoIP, IPTV, etc.) * Providing overall guidance and direction in the development and review of test coverage (test cases, test data collection/transaction) and in the execution of the test coverage (includes functional and non-functional, integration and performance testing) for various digital phone related projects. * Translating business requirements and software specifications into test objectives and scenarios within an Agile Methodology process. * Requirements and Defect tracking using Mercury's Quality Center. * Generating test statistics documentation for the program management team. * Communicating deliverable progress in weekly status reports and test result reports, including metrics and progress, at the end of each test cycle. * Managing the testing process on several major, highly complex, integrated IT/Engineering projects, including: Customer Care Portal, Distinctive Ring New Service Development, Switch Infrastructure Evolution, New Cable Modems Introduction, Switch Migration (Siemens to Siemens, Siemens to Nortel), International Long Distance. * Querying the SQL DB to ensure test data correctness (using Query Analyzer). * Generating SQL scripts (updates and inserts) for various customized configurations. * Analyzing test data results through back-end applications (DOS command line and PuTTy implementation of Telnet) * Participating in Business Process and Logical Data modeling. * Organizing daily knowledge transfer sessions at the end of the contract. Show less

Software Testing Consultant

• Jul 2004 - Sep 2005

* Performing Regression Testing and defect tracking for Lynx II, a Job Cost System containing Performance Measurements, Project Controls and Reporting customized for the Oil and Gas Industry. * Performing Functional Testing and Data Integrity Testing for the standalone application, and Integration Testing for the Lynx II – JD Edwards data transfers; using Citrix Program Neighbourhood on Windows 2000, and Test Track Pro – Web. * Automating the functional test cases using QA Wizard. * Technical writing for the business processes in both help file format and training brochures including features like: ticketing, invoicing, project controls, job costing, budgeting, reporting and performance using SnagIt 7 and RoboHelp X3. Show less

QA Analyst

• Mar 2001 - Dec 2001

* Managing a team of eight testers in the Revenue Assurance functional area of IBM’s ICMS 5.1PE (a customised version of the telecom customer care and billing application); AS/400 environment through terminal emulator. * Managing the testing effort of two adjacent projects: BBOE (Browser Based Order Entry system – 5 tester team) and TeleManager (a browser based E-Bill application – 2 tester team). * Acting as a liaison between business analysts and developers for translating business requirements and software specifications into test objectives. * Defect tracking on TestDirector 7.x, through execution analysis in ICMS. * Generating test statistics documentation for the program management team. Show less

QA Analyst

• Jan 1999 - Dec 2000

* Specializing in software problem analysis, integration testing, customization and api-level testing; on SoftQuad's HoTMetaL PRO and XMetaL, using DDTS for bug reporting. * Providing workarounds to customers and liaison with the Quality Assurance Group. * Responsible for providing third-tier customer support, administering beta programs, managing on-line customer support Forums and playing the role of customer advocate in the process of product development. * Responsible for QA analysis and quality improvement for various releases and development life cycles of SoftQuad’s products and Website. * Designing Test Plans, documenting test cases and defect reports for these applications. * Writing macros and debugging inner scripts for testing document editing and other special processes within HoTMetaL and XMetaL. Show less

Software Tester

• Sep 1996 - Dec 1998

* Designing the Test Plan and performing Functional Testing for the “Insurance Policy Manager” application; using Mercury Interactive’s TestDirector2000. * Y2K testing for a Web Auction application written in MS Visual J++1.1; performing functional and regression testing; using Mercury Interactive’s TestSuite2000 (WinRunner 4.07), TSL, Windows platform. * Test Planning, manual and automatic Test Set Running and Defect Tracking; using Mercury Interactive’s TestDirector2000. * Assisting in Business and QA Analysis. * Documenting test cases and defect reports for this data-driven application. * Functional, load and background testing for two versions of the “Reservation, Ticketing and Car Rental” application written in Borland C and MS Visual Basic 4.0; manual test case execution and automated test script generation with WinRunner 4.0. * Defining test goals, designing test cases and documenting variance reports. * Functional and regression testing of Client/Server and Mainframe financial applications. * Performing Quality Assurance analysis for User Acceptance Testing. * Creating the test plan, designing test cases – executed manually – and generating bug reports. Show less