Experience

Universitat de les Illes Balears

• Spain
• Higher Education
• 700 & Above Employee

• Mentora y Profesora

  • Nov 2018 - Present

  Master en Intermediación Turística Mentora de la Facultad de Turismo Master en Intermediación Turística Mentora de la Facultad de Turismo



DIRECTBEDS

• Spain
• Business Consulting and Services

• Manager & Owner

  • Mar 2016 - Present

  Revenue , Marketing & Coaching for Tourism Companies Cooperations with : Hotel Amoros in Cala Ratjada (Majorca), Hotel Playa Dorada in Sa Coma (Majorca), Hotel LlautPalace in Playa de Palma (Majorca), Marins Hotels in Cala Millor (Majorca), Club Marthas in Cala d'Or (Majorca) ,JS Hotels in Can Picafort, Alcudia, Portocolom and Can pastilla (Majorca) and Apartamentos Deyà y Portofino-Sorrento in Santa Ponsa (Majorca), Ola Hotels, Hotel Guya Wave , Hotel Nou Baleares, Hotel Astoria Playa, Mar Hotels (Playa Mar , Playa de Muro Suites & Paguera), Ciudad Laurel (Majorca), Ses Fotges (Majorca), Amarac & Amarac Suites (Majorca). 1º Aula de Formacion in cooperation with : UIB, Der Touristik, Jumbotours, Melia Hotels International, Federació Hotelera de Mallorca and Hosteltur (Feb-May 2017) 2 Aula de Formacion in cooperation with : Iberostar, Melia, Stil Hotels, Ola Hotels, Dingus, Fergus, Der Touristik, Jumbotours, UIB, Fehm, Fundacio Mallorca Turisme and Hosteltur (Nov 2017- March 2018) Mentoring Trainnings in : Universal Swiss Touroperator, Dingus, Hotel Amoros, Park Hyatt Mallorca, Destination Touristic Services (part of Der Touristik), Viajes Moltona, Ola Hotels, Hotel Las Arenas , Hotel Llautpalace, HSM Hotels, Senses Hotels, Roiback, Hotetec, Brujula, Hotel Astoria Playa, Garden Hotels, Cabot Hotels 3 Aula de Formacion in cooperation with : Melia, Stil Hotels, Ola Hotels, Dingus, Fergus, Der Touristik, Jumbotours, Mar Hotels, Hsm Hotels, Senses Hotels, UIB, Fehm, AETIB, Fundacio Mallorca Turisme and Hosteltur (Nov 2018- March 2019) Headhunting : 83 persons were contracted trought Directbeds in 2018 4 Aula de Formacion in cooperation with : Melia, Stil Hotels, Ola Hotels, Dingus, Fergus, Der Touristik, Jumbotours, Mix Hotels, Hotetec, Roiback, Mallorca Senses Hotels, Mallorca Fadhion Outlet, W2M, UIB, Fehm, AETIB, Fundacio Mallorca Turisme and Hosteltur (Nov 2019- March 2020) Show less



ESERP Business & Law School

• Spain
• Higher Education
• 100 - 200 Employee

• Profesora asociada

  • Jan 2016 - Nov 2018

  Masters in Marketing and Revenue Management Masters in Marketing and Revenue Management



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Head of Longtail Spain & portugal Thomas Cook AG, and Hotels4U Contracting

  • Mar 2012 - Oct 2015

  Setup of a Hotel Bedbank for Thomas Cook Germany covering the project from the early beginning including recruitment, team / systems training and final rate calculation. Setup of the operational team (reservations, yield, managing overbookings in cooperation with local Iberoservice agencies in Spain in Portugal, managing payments, coordination of the service center in Germany with the connected center for Guest Relations in destination). Creation of content for the GIATA department in Germany for company brands. Hotel Contracting, renegotiations and price comparisons for hotels in Spain and Portugal. XML connections via Channel Manager between the touroperator and national and international hotel chains. In November 2014 the department was combined with the UK brand Hotels4U which lead to hotel contracting for the German and the UK market. Participation in national and international travel fairs. Show less



NT Incoming

• Palma Mallorca

• Commercial Director for German Market, NT Incoming

  • Jul 2010 - Mar 2012

  Setup of the German online market within the company: contacted touroperators in order to connect them as third party clients via XML connections. Hotel contracting of a portfolio specific for the German market in the Balearic Islands and Coordination with other offices in Spain. Direct cooperation with Product Managers of the various touroperator with regards to the offered portfolio, market analysis and marketing campaigns. Participation in national and international travel fairs. Creation of XML push in cooperation with Juniper in order to connect the various tour operator to the agency. Show less



MTS Globe

• Spain
• Travel Arrangements
• 500 - 600 Employee

• Commercial Director for new Tour Operator for Mallorca, MTS Incoming

  • Jan 2008 - Jun 2010

  Hotel contracting in Mallorca for various tour operator. Managing of a unique department as independent cost centre: Human Relations, payments, contracting and sales contracts, yield, product operations. Participation in national and international travel fairs. Hotel contracting in Mallorca for various tour operator. Managing of a unique department as independent cost centre: Human Relations, payments, contracting and sales contracts, yield, product operations. Participation in national and international travel fairs.



Euromar Hotels

• Costa Brava

• Commercial Director Euromar Hotels // Now Sallés Hotels at Euromar Hotels (2001 – 2007)

  • Nov 2001 - Oct 2007

  Hotels in : Andalucía, Baleares, Costa Brava y BarcelonaMarketing and Sales for the hotel chain. On and offline hotel contracting. Team management of the sales and promotion department. Participation in national and international travel fairs. Setup of the centralized reservations, groups, mice, revenue and e-commerce department (Ratetiger). Hotels in : Andalucía, Baleares, Costa Brava y BarcelonaMarketing and Sales for the hotel chain. On and offline hotel contracting. Team management of the sales and promotion department. Participation in national and international travel fairs. Setup of the centralized reservations, groups, mice, revenue and e-commerce department (Ratetiger).



Universitat de Girona

• Spain
• Higher Education
• 700 & Above Employee

• Associated Teacher at the Tourism Faculty, University of Girona

  • Sep 1999 - Jun 2005

  Associated Teacher at the Tourism Faculty, University of Girona Courses for Room Division and Marketing. Jury member for 3rd Grade Students. Organized visits to hotels and touristic companies with the students. Specific seminars for external companies (sidejob additional to my regular employment) Associated Teacher at the Tourism Faculty, University of Girona Courses for Room Division and Marketing. Jury member for 3rd Grade Students. Organized visits to hotels and touristic companies with the students. Specific seminars for external companies (sidejob additional to my regular employment)



AHotels

• Platja d'Aro - Costa Brava

• Commercial Director and responsible for the Entertainment at AHotels

  • Jan 1997 - Sep 2001

  Commercial Director at Hotel Platja Park: Hotel Contracting with various touroperator from the main European countries. In charge of theme offers, loyalty program, travel agent rates, MICE department and organisation of back2back groups for medium and low season. Recruiting and training for promotion staff. Budgeting. Participation in national and international travel fairs. Entertainment area: In charge of creation of the entertainment program, recruiting and training of entertainment staff, budgeting and shows. Show less



Guitart Hotels

• Spain
• Hospitality
• 1 - 100 Employee

• Promotion and Sales / MICE & Groups / Contracting at Guitart Hotels

  • Aug 1991 - Dec 1996

  Commercial Director of the 4**** hotels of the Guitart Hotels group: Guitart Platja d’Aro in Costa Brava, Guitart Prisma in Andorra, Guitart Almirante y Guitart Grand Passage both in Barcelona: hotel contracting with the main touroperator of the segments of Sun and Beach, Winter and City Breaks. Participation in national and international travel fairs. Mice, groups and incentive department. Co-Program planning of groups and incentives. Budget coordination individually for each hotel. Commercial Director of the 4**** hotels of the Guitart Hotels group: Guitart Platja d’Aro in Costa Brava, Guitart Prisma in Andorra, Guitart Almirante y Guitart Grand Passage both in Barcelona: hotel contracting with the main touroperator of the segments of Sun and Beach, Winter and City Breaks. Participation in national and international travel fairs. Mice, groups and incentive department. Co-Program planning of groups and incentives. Budget coordination individually for each hotel.



Arco

• Barcelona

• Congress and Fair Hostess in Arco

  • Sep 1988 - Jun 1991

  Product presentation (organisation and presentation) of the Renault Clio in different Spanish cities. Fairs: alimentaria, Construmat, Sonymag, Salo de Turisme de Catalunya, etc... Promotions: Repsol, Loto Catalunya Product presentation (organisation and presentation) of the Renault Clio in different Spanish cities. Fairs: alimentaria, Construmat, Sonymag, Salo de Turisme de Catalunya, etc... Promotions: Repsol, Loto Catalunya



JULIATOURS SA

• Spain
• Travel Arrangements
• 1 - 100 Employee

• Travel Rep at Juliatours

  • Jun 1989 - Oct 1989

  Organized tours through Spain and Portugal: tour preparation, documentation, sales of excursions, guest relations and assistance, direct contact with a variety of providers: hotels, restaurants, optional excursión. Organized tours through Spain and Portugal: tour preparation, documentation, sales of excursions, guest relations and assistance, direct contact with a variety of providers: hotels, restaurants, optional excursión.



NH Hotel Group

• Spain
• Hospitality
• 700 & Above Employee

• Frontdesk at Hotel NH Calderon

  • Jun 1989 - Sep 1989

  Frontdesk Assistant Frontdesk Assistant