Experience

RADIUS SFU

• Canada
• Business Consulting and Services
• 1 - 100 Employee

• Portfolio Manager

  • Dec 2021 - Present

  Member of the Consulting Services Team at RADIUS, SFU's Social Innovation Hub housed in the Beedie School of Business.Project manager pitching, designing and delivering custom training and consulting services to public, nonprofit and private organizations seeking to grow their culture, competency and capacity in Justice, Equity, Inclusion and Diversity (JEDI). Service offerings include:- Facilitated creative problem-solving process and labs tackling a complex problems and working with stakeholders and community to understand root issues to ideate and test equitable, accessible and productive solutions and action- JEDI training and coaching- Equity audits and climate scans and recommendations development- Community research and engagement projects



nooi wear

• Founder, Owner and Maker

  • May 2021 - Present

  Founded and run a part-time business sewing and selling modern and minimalist baby wear, where 75% of all sales go to organizations working toward racial justice and community resilience. - Currently lead seamstress and maker of all adult and baby clothing, having learned how to sew in winter 2021 - Raised and donated over $2,100 since launching in June 2021- Created brand, oversaw logo and graphic design, and designed Shopify website at nooiwear.ca- Partnered with local fabric store to secure donations of fabric remnants, reducing fabric waste and managing business expenses



Argyle

• Canada
• Biotechnology Research
• 1 - 100 Employee

• Director

  • Apr 2020 - Dec 2021

  Project manager leading, planning, designing, and executing public engagement and strategic planning processes for public projects that build healthy and sustainable cities. Senior member on engagement and communications team shaping business development, team growth and management.Project highlights include:University of British Columbia's Climate Emergency engagement and reporting program, Canadian Medical Association's Enterprise Engagement Strategy.Speaker at:- International City Management Association (ICMA) 2020 Digital Conference - On-demand seminar on equitable engagement during COVID



Context Research

• United Kingdom
• Research Services

• Senior Consultant

  • Jun 2017 - Apr 2020

  Project/program lead and manager responsible for planning, designing, and executing public engagement and strategic planning processes for public projects that build healthy and sustainable cities. Senior member of engagement team. Areas of expertise include: Strategy development, project management, program planning, online engagement, racialized and marginalized community outreach and engagement, analysis and report writing, and facilitation.Project highlights include:The City of Calgary's 2026 Olympics and Paralympic Bid engagement program, the City of Winnipeg's Transit Master Plan engagement program, Mobility Pricing Independent Commission's research and engagement project on decongestion charging in Metro Vancouver, Nunavut Housing Corporation's Housing Strategy action plan renewal engagement, the Government of Nunavut's Tuberculosis Community Mobilization program, the Government of BC's Wild Salmon Strategy community engagement, Doctors of BC's internal engagement capacity building program and Vancouver Fraser Port Authority's digital engagement feasibility study.Speaker at:- International Association of Public Participation 2019 Special COVID-19 Webinar (March 2020) on equitable online engagement during COVID- International Association of Public Participation 2018 North American Conference and 2019 encore webinar presenting on a model for inclusive public participation- International Association of Public Participation 2019 North American Conference and 2020 encore webinar presenting on the art and science of designing online engagement- Planning Institute of BC 2019 webinar on online engagement in planning projects- Social Pinpoint's 2019 series - Interview with an ExpertPart of recipient team for: - 2019 IAP2 Core Values Award for Extending the Practice through Creativity, Contribution and Innovation in the Field- 2019 CPRS Gold Medal Award for Digital Campaign of the Year



Public Services and Procurement Canada | Services publics et Approvisionnement Canada

• Government Administration
• 700 & Above Employee

• Strategic Management Advisor

  • Feb 2016 - May 2017

  Advise Senior Management on regional Strategic Management activities including: Strategic and Branch Business Planning and Reporting cycles, Federal Budget Analysis, Governance and Risk Profile review, and Environmental Scan analysis. Project Manager and Lead for $130k accommodation pilot project (Workplace Experience Lab, see attached one-pager) - a change management tool to better ready public sector culture for the technological and behavioural changes required to adopt an Activity-Based Working workplace.This project was designed applying Prosci change management methodology and user experience design principles to proactively manage resistance and problem-solve pain points before the wider project roll-out, with intent to increase uptake and implementation success. Project Manager for annual Executive Retreat and 60-person Leadership Forum on strategic topics of relevance. For example, in Feb 2016, on the topic of change fatigue and sustaining employee engagement, I designed the agenda and facilitation, led the event organization, and created the pre- and follow-up participant materials. Responsible for implementing new federal government-wide Results & Delivery initiative in the region in order to achieve commitments as specified in the Minister Mandate Letter. Adapting a design thinking approach to implementing this initiative while influencing culture change and creative problem solving to find new ways to deliver on work with less resources. I previously held the position of Regional Manager on an acting basis from May 2016 to Sept 2016, and Strategic Management Advisor on an acting basis from Feb 2011 to Aug 2012.



Environment and Climate Change Canada

• Government Administration
• 700 & Above Employee

• Senior Analyst and Program Integration Coordinator

  • Jul 2015 - Nov 2015

  Provide strategic advisory services to the Regional Director and management team in the Pacific Yukon Region of the Environmental Protection Operations Unit in the Environmental Stewardship Branch at Environment Canada. - Track issues and prepare briefings for senior executives on major high-profile environmental assessment and emergency files in BC including Kinder Morgan's TransMountain Expansion project and the Marathassa MV English Bay oil spill. - Manage all HR and Finance items for the region such as staffing, performance management, salary forecasting, budget management.

• Manager, Executive Services

  • Dec 2013 - Jul 2015

  Provide strategic advisory and administrative services to effectively manage the Regional Director General's executive team and office, and represent Pacific Region operations to HQ in Ottawa.- Managing a senior regional executive's office with a purview of 12 diverse branches, with 300+ regional employees in a government department undergoing over 12 concurrent transformation initiatives. - Experience includes managing the regional governance model, environmental scanning and issue management, drafting executive communications and speaking points, supporting change management initiatives and staff engagement, managing the executive's briefings and correspondence, managed the integration of a new Regional Director General.



Michael Smurfit Graduate School of Business UCD

• MSc Academic Researcher

  • Sep 2012 - Oct 2013

  Elective Graduate-level Summer Dissertation on Leadership and Organizational Culture, titled: "To Differentiate or Not to Differentiate: The Leader's Perspective on the Role of Culture in Managing Stars"• Inductive, qualitative study on the global superstar phenomenon in university institutions• Examined how leaders manage the social effects of integrating a star newcomer within the social context (ie. managing perceived favouritism, diva behaviour)• Conducted 30 long interviews with Deans, Associate Deans, and Heads of Department from internationally recognized business schools in Canada, UK, Ireland, France, and Australia.• Presented on thesis (How Leaders Can Enable Collaboration when Socially Challenging To Do So) to 120 students, practitioners, and academics at UCD Smurfit Responsible Leadership Conference in Feb 2014.



Public Works and Government Services Canada | Travaux publics et Services gouvernementaux Canada

• Strategic Management Advisor

  • Feb 2011 - Aug 2012

  Advise Senior Management on regional Strategic Management activities including: Strategic and Branch Business Planning and Reporting cycles, Federal Budget Analysis, Governance and Risk Profile review, Management Forum and Agenda design, Environmental Scan analysis. • Integral in the design, execution and engagement of the new 2011-2014 Strategic Plan • Offer strategic facilitation and advisory services to Senior Management meetings

• Innovation Network Co-Chair

  • Dec 2010 - Aug 2012

  Promote leadership development, innovative thinking, and community-building within federal government environment• Advise Senior Management on recruitment and retention of skilled, new and developing employees• Design and facilitate non-classroom learning events to spur professional and personal growth (ie. TED Tuesdays)

• Strategy, Policy and Business Officer

  • Jun 2010 - Feb 2011

  Conduct monthly financial reports, business planning and reporting requirements for large technical and operational business line.• Coordinated and managed 2011-2012 Branch Business Plan development• Initiate SAP data extraction, analysis and design of annual financial analysis report, with narratives to inform and improve financial and human resource management



TD Canada Trust Bank

• Canada
• Entertainment Providers
• 300 - 400 Employee

• Customer Service Representative

  • Sep 2009 - Mar 2010

  • Efficiently perform daily transactions while advising clients in optimizing their banking services • Efficiently perform daily transactions while advising clients in optimizing their banking services



West Adventure Retail Store

• Assistant Manager, was Sales Associate

  • Sep 2007 - Sep 2009

  • Developed marketing and inventory strategies according to estimated sales projections• Enhanced sales with superior attention to meeting interests and demands of customers • Developed marketing and inventory strategies according to estimated sales projections• Enhanced sales with superior attention to meeting interests and demands of customers



Edward Jones Investments

• 1 - 100 Employee

• Branch Office Administrator

  • May 2007 - Aug 2007

  • Managed and prompted advisor-client correspondence to increase clientele • Advised clients regarding benefits of registered plans and investment options • Managed and prompted advisor-client correspondence to increase clientele • Advised clients regarding benefits of registered plans and investment options



CB Richard Ellis Real Estate Brokerage

• Administrative and Marketing Assistant

  • Jun 2006 - Aug 2006

  • Created and designed effective real estate property flyers with Adobe, Microsoft software• Interacted and liaised brokers with new and existing clients, other relevant parties • Created and designed effective real estate property flyers with Adobe, Microsoft software• Interacted and liaised brokers with new and existing clients, other relevant parties