Experience

Tech Elevator

• United States
• Education Administration Programs
• 700 & Above Employee

• Java Development Bootcamp Student

  • Sep 2022 - Present

  Currently enrolled as a Java coding bootcamp student at Tech Elevator. Below is a list of projects I've completed or am currently working on:- Candy Store Application: A Java application which keeps track of inventory, sales, and money received or returned in a candy store, storing this information in objects. Reads the candy store inventory from a file and writes a transaction log to a log file. At the end of each checkout displays a receipt/shopping cart of purchased candies, and maintains a persistent total sales report written into a .txt file.- Money Transfer Application: A CLI application that uses MVC design and DAO design to connect to a local server and access a local database to view account balance, send money to other users in the database, and view transfer history involving the signed-in user. Backend and CLI written in Java, and database managed in PostgreSQL.



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Specialist, Network Support

  • Jun 2022 - Jul 2022

  Monitored the restaurant connectivity dashboard and called restaurants to restore connectivity to networking equipment.Updated IP addresses on restaurant routers, verified connectivity to network-enabled third-party equipment with vendors.Assisted Tier 1 Restaurant Support Helpdesk in troubleshooting network-related issues at restaurants and worked with the Tier 2 Network Engineer team on issues requiring higher access to network equipment portals.Documented connectivity alerts and their resolutions, IP updates, and Tier 1 network-related tickets which we assisted on, via ServiceNow.



Maven

• United States
• Information Services
• 1 - 100 Employee

• Technical Consultant

  • Mar 2020 - Jun 2022

  Tier 1 IT Helpdesk for the Chipotle Mexican Grill Restaurant Support Center.Worked with NCR Aloha Systems, utilizing NCR Aloha CFC, NCR CMC, and NCR Aloha RAL.Accepted inbound calls from restaurant employees calling about equipment failure and about assistance with restaurant hardware/software. Troubleshooted software remotely, and troubleshooted physical hardware by working with managers on-site.Troubleshooted NCR hardware/software, restaurant peripherals (item label printers, etc.), office equipment, network hardware.Utilized Splunk to determine what is causing issues with Aloha Takeout.



SSI SCHÄFER

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Mission Control Operator

  • Jun 2019 - Mar 2020

  Monitored automated systems using proprietary software and solved minor data and technical problems.Worked as a liaison between the team and management at the site where we were contracted.Contacted mechatronics to fix faults and issues in the warehouse, as seen while monitoring or upon request. Monitored automated systems using proprietary software and solved minor data and technical problems.Worked as a liaison between the team and management at the site where we were contracted.Contacted mechatronics to fix faults and issues in the warehouse, as seen while monitoring or upon request.



Securitas Security Services USA, Inc.

• United States
• Security and Investigations
• 700 & Above Employee

• Security Officer

  • Sep 2018 - Mar 2019



Ohio BMV Investigations

• College Intern

  • Jan 2018 - Aug 2018