Miranda Sullivan, PHR

Director of Human Resources at Swoon
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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Lisa Strotman, MS

Miranda is an incredibly effective and passionate leader who is reliable, trustworthy, and professional. I have reached out to her various times in challenging situations and she has always provided the right coaching and explanations. She brings a fresh perspective to a production-focused business, yet will always hear out all parties involved. Additionally, Miranda is consistently thinking of new (and better!) strategies to improve organizational efficiency and implements them flawlessly, and with a smile on her face each time. She always makes time to speak with anyone who needs her, and she leads with empathy and factual information - a line very difficult for many to walk. I cherish my time being a colleague of Miranda’s and consider anyone who has the ability to do so as lucky!

Katherine Kizyma, PHR

Miranda led with professionalism, compassion, and expertise on all things HR. As my supervisor of 3.5 years, she was my biggest advocate in terms of career development & helped me obtain my PHR Certification. If there was an area of HR I was not confident with, she provided learning opportunities and challenged me in the best ways. Her positive attitude was contagious, and despite her busy schedule she always made time for regular 1:1s which made me feel truly valued. She is a wealth of knowledge in all aspects of HR, and she will be an asset to any organization!

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Credentials

  • Professional in Human Resources® (PHR®)
    HR Certification Institute - HRCI
    May, 2019
    - Nov, 2024

Experience

    • United States
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Director of Human Resources
      • Dec 2020 - Present

    • Human Resources Manager
      • Jan 2020 - Dec 2020

      Swoon is an award-winning staffing agency with an innovative method to recruitment. This method has earned us a proven track record of placing the best and the brightest talent with temporary and permanent opportunities at Fortune 1000 companies in the United States and Canada.We are a career hub that’s unlike any other! We live by our mantra, “Listen. Place. Care.” To us, it is essential that we listen to our clients’ and candidates’ needs and put in the legwork to make sure our placements are always a perfect match. We form relationships, not just connections, and we pride ourselves on our contractor care initiatives.Our Awards:2020: AGS Strategic Partner2020: Best & Brightest Companies to Work for in Chicago2016 & 2020: Fastest-Growing, Private Companies in America – Inc. 50002016 – 2020: Best of Staffing Award for Client Satisfaction – Inavero2019 & 2020: Best & Brightest Companies to Work for in the Nation2019: 50 Fastest-Growing Women-Owned Company – The Women’s Presidents’ Organization2019: Best of Staffing Award for Temp Satisfaction – Inavero 2014 – 2019: Best & Brightest National Companies to Work for Award- the National Association for Business Resources 2014 – 2019: Best Staffing Firms to Work for in the Nation Award- Staffing Industry Analysts 2018: Best Places to Work in Chicago – Chicago Business Journal2018: Top Company Cultures Award – Entrepreneur2016: Fastest-Growing Staffing Companies in America Over the Last Five Years – Staffing Industry Analysts Show less

    • Senior Human Resources Generalist
      • Jul 2019 - Jan 2020

    • HR Specialist
      • May 2017 - Jul 2019

      • Complete and distribute contracts and new hire paperwork via online platform• Distribute and track drug test and background checks• Own and manage daily background spreadsheets and communications• Complete employment verifications and unemployment documentation• Conduct client audits and verify company is in compliance with 70 different client on boarding p policies and procedures• Process new hires, changes, and exits in back-office portal• Conducts introductory phone calls with new contractors to explain time entry, benefits, and time off per local and state laws• Liaison with healthcare administrator and providing first line support on benefit inquiries for contractors and internal employees• Manage 401k enrollments and changes• Create and facilitate internal training• Analyzed and present results from employee engagement survey to leadership• Work closely with colleagues to enact new HR policies and introduce the first company handbook• Provide employee and contractor guidance based on understand of HR policy to ensure complianceSwoon is a career hub that’s unlike any other; a place where the focus is on the people first and the placement second. We live by our mantra “Listen. Place. Care.” To us, it is essential that we listen to our clients' and candidates' needs and put in the legwork to make sure that our placements are always a perfect match. We form relationships, not just connections, and we pride ourselves on our contractor care initiatives. Show less

    • France
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • HR Intern
      • Sep 2016 - May 2017

      • Support HR Coordinator with monthly headcount reporting for 2500 plus employees, data correction, and learning credit submissions by utilizing excel formulas such as v-look ups and if statements • Assist with mapping global HRM learning paths focusing on education, exposure, and experiences to company competency framework • Assist Talent Advisor with annual talent review by creating slide deck and organizing data to be used by leaders • Organize monthly Ted Talk viewings and facilitate employee discussion • Created presentations of employee engagement survey data for Human Resource Business Partners to present to leaders • Observed three phone interviews and provided feedback regarding positives and negative attributes of the interview and candidate • Liaison for HR Services responsible for submitting employee data changes and corrections • Familiar with navigating and reporting in Oracle Fusion • Support HR compensation with performance share vesting and milestone rewards recognition • Organizing and attending internal and external networking events for Emerging Professionals Network Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • HR Intern
      • May 2016 - Aug 2016

      • Support human resource department with I9 and other onboarding and off boarding paperwork • Responsible for maintaining employee files • Support HR department with payroll utilizing ADP • Support accounting department by processing invoices utilizing QuickBooks • Support human resource department with I9 and other onboarding and off boarding paperwork • Responsible for maintaining employee files • Support HR department with payroll utilizing ADP • Support accounting department by processing invoices utilizing QuickBooks

    • United States
    • Wellness and Fitness Services
    • 200 - 300 Employee
    • Office Manager
      • Feb 2015 - Mar 2016

      • Selected by corporate leaders to lead back office training sessions at annual national training weekend in Dallas, Texas for 300+ offices • Train new employees of local clinics on front desk duties and be local contact for questions regarding insurance, billing, and patient concerns • Review resumes, organize and facilitate group interviews with owner to select replacement • Submit insurance claims, set up payment plans, schedule patients, organize marketing events Show less

    • United States
    • Insurance
    • 700 & Above Employee
    • Office Manager
      • Nov 2011 - Feb 2015

      • Post open positions on job boards, review all resumes, and conduct interviews • Provide feedback and guidance to owner on candidates • Train all new hires on tools, policies, and procedures • Quote and sell personal and business insurance policies • Post open positions on job boards, review all resumes, and conduct interviews • Provide feedback and guidance to owner on candidates • Train all new hires on tools, policies, and procedures • Quote and sell personal and business insurance policies

    • United States
    • 300 - 400 Employee
    • Second Assistant Front End Manager
      • Jun 2007 - Dec 2011

      • Train all new hire employees by utilizing instructional videos, on the job training, and performance testing • Track employee demerits and assist store manager with disciplinary discussions with employee as well as selecting appropriate action plan to correct behavior • Responsible for employee scheduling, money management, and customer service • Train all new hire employees by utilizing instructional videos, on the job training, and performance testing • Track employee demerits and assist store manager with disciplinary discussions with employee as well as selecting appropriate action plan to correct behavior • Responsible for employee scheduling, money management, and customer service

Education

  • Swoon Staffing
    Allyship Certification
  • Lewis University
    Bachelor's degree, Human Resources Management and Services
    2015 - 2017
  • Joliet Junior College
    Associate’s Degree, Business Administration and Management, General
    2012 - 2014
  • Plainfield South High School
    High School, General Studies
    2003 - 2007

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