Experience

Shamrock Trading Corporation

• United States
• Truck Transportation
• 500 - 600 Employee

• Financial Account Representative

  • Apr 2021 - Present

  • Develop and guide new client’s through the process of utilizing our products and services to ensure a successful long term relationship • Responsible for managing a portfolio of client’s financial accounts, including receiving and processing invoices and related documentation and analyzing customer information • Perform risk assessments and ensure that procedures are in place and followed to minimize risk • Manage product or service issues, including clarifying the issue, determining the cause, creating a solution, expediting the correction or adjustment and following up to ensure resolution Show less



SelectQuote Insurance Services

• United States
• Insurance
• 700 & Above Employee

• Underwriting Process Coordinator

  • Mar 2020 - Apr 2021

  • Assist multiple life insurance companies with the underwriting process by creating/distributing questionnaires and documents via several online portals • Communicate with agents, case specialists, vendors, and carriers throughout the day to verify all needed information for the client is answered accurately and timely • Practice time management everyday by handling a large case load with a minimum of 115 cases per day • Assist multiple life insurance companies with the underwriting process by creating/distributing questionnaires and documents via several online portals • Communicate with agents, case specialists, vendors, and carriers throughout the day to verify all needed information for the client is answered accurately and timely • Practice time management everyday by handling a large case load with a minimum of 115 cases per day



Universal Engraving, Inc.

• United States
• Printing Services
• 1 - 100 Employee

• Inside Sales Professional

  • Jul 2019 - Mar 2020

  • Examine client’s desired product via Adobe Illustrator, then produce a cost quote for the client in a timely manner • Communicate with clients via email/telephone in order to confirm all details of desired product • 97% accuracy when entering quote information • Examine client’s desired product via Adobe Illustrator, then produce a cost quote for the client in a timely manner • Communicate with clients via email/telephone in order to confirm all details of desired product • 97% accuracy when entering quote information



Hyvee Grocery

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Chinese/ Sushi Chef

  • Nov 2011 - Dec 2019

  Title (Rotating): Courtesy Clerk, Cashier, Kitchen Clerk, Deli Clerk, Chinese Clerk, Sushi Chef, Produce Clerk • Assist customers by answering questions, handling products, taking orders, and maintaining friendly conversation • Trained in several departments because of my quick learning skills, along with my time flexibility • Train new employees to complete daily tasks in a timely manner, while maintaining good customer service and food safety practices Title (Rotating): Courtesy Clerk, Cashier, Kitchen Clerk, Deli Clerk, Chinese Clerk, Sushi Chef, Produce Clerk • Assist customers by answering questions, handling products, taking orders, and maintaining friendly conversation • Trained in several departments because of my quick learning skills, along with my time flexibility • Train new employees to complete daily tasks in a timely manner, while maintaining good customer service and food safety practices



Kansas City Zoo & Aquarium

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Guest Relations Team Member

  • Dec 2018 - Aug 2019

  • Welcome all guests with respect, while representing the zoo in a positive manner • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. • Welcome all guests with respect, while representing the zoo in a positive manner • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.



Sunset Zoo

• Manhattan, Kansas

• Assisant Zookeeper

  • May 2017 - May 2018

  I assist one zookeeper once a week with their daily duties including, cleaning enclosures, feeding and training animals, and making enrichment for the animals. I assist one zookeeper once a week with their daily duties including, cleaning enclosures, feeding and training animals, and making enrichment for the animals.