Experience

Community Resource Center

• United States
• Individual and Family Services
• 1 - 100 Employee

• Director of Social Services

  • Dec 2020 - Present

• Integrative Services Program Manager

  • Jan 2013 - Present

  • Research, develop and implement Integrative Services programs that represent best practices and are responsive to the needs of CRC participants and the greater community.• Develop and maintain policy, procedures and contract compliance for all CRC Integrative Services Program operations.• Coordinate and supervise the planning and daily operations of CRC’s Financial Literacy and Employment Preparation Program, Motel Voucher Programs, Interfaith Shelter Network, Food Programs and Housing programs.• Participate in the development of funding requests and grant proposals for the maintenance and expansion of the CRC Integrative Services Program.• Provide direct supervision and support to Integrative Services Case Managers and undergraduate interns and ensure appropriate training of all BSW interns• Network and collaborate with outside agencies and municipalities to strengthen partnerships with organizations throughout the County of San Diego, including serving as CRC liaison at various meetings and activities in the areas of (i.e. homelessness, poverty, hunger, etc.) & represent CRC in public forums, as appropriate. • Ensure that all Integrative Services grant contract mandates and outcomes are achieved, properly tracked, documented and reported according to respective grants and CRC guidelines• Supervise the provision of participant interviews and intakes, screenings, formal case management services, basic crisis intervention and grievance resolution to participants of all CRC Integrative Services programs.• Provide service advocacy on behalf of recipients for more responsive service policies and the delivery of needed services. Show less



ResCare, Inc.

• United States
• Hospitals and Health Care

• Case Manager

  • Aug 2011 - May 2012

  •Responsible for maintaining case load of 80+ CalWorks clients •Conduct initial intake, appraisal and assessment of client needs and respective individual program requirements • Assess clients for barriers to employment (ie domestic violence/sexual assault, mental health issues substance abuse etc) • Assist clients in maintaining eligibility for CalWorks by way of attendance, job search and workshop activities • Create and maintain statistical records and reports for our government contractors • Ensure client job retention and the elimination of barriers that may impede job retention and support clients as they gain self-sufficiency • Authorize and coordinate supportive services such as child care, transportation, etc., and track dissemination of county funds • Using the state of California’s CalWin computer case management database to ensure case record documentation is current, accurate, thorough and compliant with the law, regulations, and established policies and procedures and prepare reports related to program/client activities • Maintain existing linkages to community resources and develop new community partnerships to provide world class customer service to clients to ensure their continued success Show less



Mental Health Systems

• United States
• Mental Health Care
• 300 - 400 Employee

• Bilingual Case Manager

  • Apr 2009 - Dec 2009

  •Responsible for maintaining short and long-term case load of 25+ youth clients and their families •Conduct initial comprehensive family assessment •Appropriately broker services and resources for youth/families •Provide home/school-based case management services •Effectively respond to family/youth crisis situations •Maintain accurate detailed case notation/record keeping •Prepare and facilitate skill development groups for youth (gender specific topics, ATOD, self esteem, decision making, life/employment skills etc) •Foster and maintain collaborative relationships with mental health staff, fellow team members, school officials, community organizations and law enforcement •Actively participate in weekly multi-disciplinary team meetings by presenting and assisting co-workers with new/challenging c ases •Mandated reporter- familiar with CPS/APS guidelines, policies and reporting system. Show less



County of San Diego

• United States
• Government Administration
• 700 & Above Employee

• Student Worker

  • Jul 2006 - Mar 2009

  •Worked in collaborative multi-disciplinary program headed by San Diego County Probation Department. •Orientation appointment setting. •Supervision & transportation of wards. •Mastered Probation case management system (PCMS) by collecting, entering and interpreting data. •Informal counseling of minors. •Assistant to Supervisor and Senior Probation Officers. •Bilingual/Bi-cultural- Spanish. •Collaborated with County Fleet Management by managing scheduled vehicle maintenance. •Familiar with Juvenile Court process and procedures. •Supported sworn staff by explaining court orders to wards and parents. •Assisting with Spanish language during orientations. •As lead Student Worker prepared staff schedule. •Training of student workers. •Assisted youth in applying for and obtaining employment. •Collaborated with other community organizations to set up community service projects for wards. Also supervised wards in field during community service work. Show less