Experience

Propelus

• United States
• Software Development
• 1 - 100 Employee

• Director of Client Success

  • Mar 2023 - Present

  I oversee the Client Success departments for the CE Broker & EverCheck business units. Propelus is modernizing how professionals, their employers, regulators, and associations work better together. For over 20 years, Propelus solutions - CE Broker, EverCheck, and Immuware - have empowered millions of professionals through our modern, market-leading workforce management technology solutions, vital professional data, privileged partnerships, and unwavering commitment to our values—to… Show more I oversee the Client Success departments for the CE Broker & EverCheck business units. Propelus is modernizing how professionals, their employers, regulators, and associations work better together. For over 20 years, Propelus solutions - CE Broker, EverCheck, and Immuware - have empowered millions of professionals through our modern, market-leading workforce management technology solutions, vital professional data, privileged partnerships, and unwavering commitment to our values—to streamline total professional management—for a happier workforce, better operations, and safer communities. We power professionals.

• Director of Client Services

  • Mar 2022 - Mar 2023

  Jacksonville, Florida, United States I oversaw the Client Success and Support teams for the EverCheck business unit. EverCheck is a software-as-a-service organization that focuses solely on making healthcare work better. We use automation to tackle critical yet time-consuming tasks, like verifying medical licenses and certifications. Because these manual tasks tend to fall on highly skilled professionals like Human Resources, our solution frees up more time to focus on high-value efforts like talent management and… Show more I oversaw the Client Success and Support teams for the EverCheck business unit. EverCheck is a software-as-a-service organization that focuses solely on making healthcare work better. We use automation to tackle critical yet time-consuming tasks, like verifying medical licenses and certifications. Because these manual tasks tend to fall on highly skilled professionals like Human Resources, our solution frees up more time to focus on high-value efforts like talent management and development. Get to know us at evercheck.com

• Client Services Manager

  • Oct 2019 - Mar 2022

  Jacksonville Beach, FL I directly managed the Client Success Managers and frontline Support team for the EverCheck business unit.

• Client Success Manager

  • Jul 2018 - Oct 2019

  Jacksonville Beach



Lifestyle Marketing

• United States
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Sep 2017 - Jul 2018

  Neptune Beach, Florida, United States • Promoted growth and retention of existing accounts with an eye on potential new business opportunities • Strategized lead generating campaigns utilizing Google Adwords, social media, custom landing pages, email workflows and content marketing • Performed analysis of websites using Google Analytics to improve traffic and landing page experience • Implemented Hubspot's CRM and refined our sales and onboarding processes



Client Focused Media - CFM

• United States
• Advertising Services
• 1 - 100 Employee

• Marketing Specialist

  • Oct 2016 - Sep 2017

  Jacksonville, Florida Area • Executed services for clients related to creative, printing, graphic design and web design • Completed brand and website audits and developed strategies for brand growth • Conducted video interviews with business leaders and non-profits



TEAMeffort (Non-Profit Organization)

• Marketing Communications / Registrar

  • Sep 2012 - Sep 2016

  Jacksonville, Florida, United States