Miraj Chowdhury
Inside Sales Representative / Customer Service at North American Pipe Co, a Westlake Company- Claim this Profile
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English Professional working proficiency
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French Professional working proficiency
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Bengali Native or bilingual proficiency
Topline Score
Bio
Experience
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North American Pipe Co, a Westlake Company
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United States
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Plastics Manufacturing
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1 - 100 Employee
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Inside Sales Representative / Customer Service
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Mar 2016 - Mar 2020
Managing territory, handling and supporting distributors/contractors/job sites, providing innovative solutions, solving problems solutions, consulting and advising customers on better choice of products in their specific needs, providing customer service, maintaining order acknowledments, executing jobsite deliveries, maintaining customer relations, trouble shooting, assisting customer in technical support. Managing territory, handling and supporting distributors/contractors/job sites, providing innovative solutions, solving problems solutions, consulting and advising customers on better choice of products in their specific needs, providing customer service, maintaining order acknowledments, executing jobsite deliveries, maintaining customer relations, trouble shooting, assisting customer in technical support.
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Logistics Consultant
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Oct 2014 - Jul 2015
Providing customer service, trouble shooting, arranging overseas/international/local pick-ups and deliveries of shipments, preparing customs related documents, and submitting paperwork to brokers/forwarders. Providing customer service, trouble shooting, arranging overseas/international/local pick-ups and deliveries of shipments, preparing customs related documents, and submitting paperwork to brokers/forwarders.
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AMPHIBEX by NormRock
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Canada
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Mechanical Or Industrial Engineering
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1 - 100 Employee
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Logistic and Export Coordinator
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Sep 2012 - Sep 2014
In charge of preparing merchandises for international shipping via ocean and air, preparing export documentations such as commercial invoice, packing list, certificate of origin, certificate of inspection, etc. Making follow-ups with the production team, with suppliers for miscellaneous spare parts in order to meet dead line. Verifying inventory on materials for workers, on spare parts for our machines (Amphibex), preparing purchase orders in collaboration with Executive Vice President, following up with suppliers for ETA on orders. Assisting sales team in preparation for international shows, DVD, brochures, presentation booth. Negotiating transportation rates with freight forwarders, service providers, etc. Show less
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GCIGlobal
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Canada
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Transportation, Logistics, Supply Chain and Storage
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Traffic Coordinator
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Mar 2007 - Aug 2012
Assisting Vice-President in Operations on performing day to day business transactions regarding import as well as export of Road, Air & Sea shipments, data entries, shipment follow-up, booking air shipments, preparing AWBs, export paperwork, coordinating employee training in operations. Providing customer service, trouble shooting, arranging overseas/international/local pick-ups and deliveries of shipments, preparing and submitting ocean and air manifests to brokers/forwarders. Preparing and processing invoices for customers, transport companies, and freight forwarders. Prospecting new clientele by submitting quotations and rates. Show less
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Kraft Foods
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United States
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Food and Beverage Manufacturing
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1 - 100 Employee
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Operations Finance
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Oct 2003 - Dec 2006
Assisting Business Analyst Cheese Procurement Manager in collecting rebates on dairy products/ingredients, forecasting monthly sales/purchases reports for CDC (Canadian Dairy Commission), preparing month-end reporting, Renewing permits of all eligible SCMP customers, Sales and purchases reconciliation. Providing accounting services such as inventory valuation, cost and variances analysis, Accounts Payables processing for 1 Canadian plant, production reconciliation, preparing consolidated monthly Balance Sheet and Cash Flow analysis, preparing internal and external audits. AMPS Procedures (Automated Monetary Penalty System): verifying all invoices to be compliance to customs regulations, verifying B3 and preparing B2 when necessary. Accomplished successfully in obtaining retro-active unclaimed rebates ($150,000) from the supplier: Agropur, participating successfully in the implementation of EDI (Electronic Data Interface). Show less
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Import Coordinator
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Aug 2002 - Aug 2003
Providing customer service, trouble shooting, arranging overseas/international/local pick-ups and deliveries of shipments, preparing and submitting ocean manifests to brokers/forwarders. Preparing and processing invoices for customers, transport companies, and freight forwarders. Providing customer service, trouble shooting, arranging overseas/international/local pick-ups and deliveries of shipments, preparing and submitting ocean manifests to brokers/forwarders. Preparing and processing invoices for customers, transport companies, and freight forwarders.
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Kuehne + Nagel
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France
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Freight and Package Transportation
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Transborder Agent Us & Canada
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Jul 2000 - Jul 2002
Document Verification. Customs Clear Truck, Ocean and Air Shipments. Prepare Permits. E29B (Temporary Import Bonds). Document Verification. Customs Clear Truck, Ocean and Air Shipments. Prepare Permits. E29B (Temporary Import Bonds).
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Education
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Collège LaSalle, Montréal
DEC, International Business/Trade/Commerce/Marketing