Experience

World Trade Center

• Ecuador
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Waitress

  • Mar 2022 - Present

  Performed daily opening and closing routine including cashing up,inventory checks and security procedures. Controlled strict First In First Out (FIFO) inventory practices toensureteam labelled, priced and dated stock accurately and minimised foodwaste. Ensured team adhered to standardised procedures, food hygiene and safety policies and best practices. Maintained professional and hygienic appearance in full compliance of uniform regulations. Provided friendly, courteous service, maximising positive customer satisfaction ratings. Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces. Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards Trained new staff to deliver quality service and uphold brand standards. Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals. Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests. Balanced tips with accurate cash and card payments, preparing bank deposits and POS reports. Checked menus to verify current selection availability, updating accordingly to avoid customer disappointment. Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments. Facilitated smooth flow of service by effectively coordinating service with other staff,hosts and kitchen staff. Warmly greeted guests upon arrival to create welcoming atmosphere. Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders. Resolved guest complaints promptly and professionally, notifying restaurant management of concerns. Show less



adidas

• Waitress