Miracle Eze

Career Success Manager- Junior at German Institute of Business and Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Accra, GH
Languages
  • English -

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Credentials

  • Become a Tech Recruiter
    LinkedIn
    Sep, 2023
    - Nov, 2024
  • Certified Career Coach
    Transformation Academy
    Sep, 2023
    - Nov, 2024
  • Certified Career Coach
    Transformation Academy
    Sep, 2023
    - Nov, 2024
  • Tech Recruiting Foundations: 1 Introduction
    LinkedIn
    Sep, 2023
    - Nov, 2024
  • Tech Recruiting Foundations: 2 Understanding Hardware and Operating Systems
    LinkedIn
    Sep, 2023
    - Nov, 2024
  • Tech Recruiting Foundations: 3 Recruiting Software Developers
    LinkedIn
    Sep, 2023
    - Nov, 2024
  • Tech Recruiting Foundations: 4 Recruiting for the IT Department
    LinkedIn
    Sep, 2023
    - Nov, 2024
  • Tech Recruiting Foundations: 5 Waterfall, Agile, and DevOps for Recruiters
    LinkedIn
    Sep, 2023
    - Nov, 2024
  • Technical Recruiting
    LinkedIn
    Aug, 2023
    - Nov, 2024
  • Designing a Training Program: Setting Goals, Objectives, and Mediums
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • What You Need to Know to Get Started with Your Training Program
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Asking Great Sales Questions
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Build Your Skills In Customer Service
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Building Rapport with Customers
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Creating Positive Conversations with Challenging Customers (2019)
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • De-Escalating Conversations for Customer Service
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Prepare Yourself for a Career in Sales
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Sales Foundations
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Serving Customers Using Social Media
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • The Non-Technical Skills of Effective Data Scientists
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Introduction to HTML5
    Coursera Course Certificates
    Jun, 2016
    - Nov, 2024
  • Database Management Essentials
    Coursera Course Certificates
    Apr, 2016
    - Nov, 2024

Experience

    • Ghana
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Career Success Manager- Junior
      • May 2023 - Present

      Learner Engagement | Career Coaching and Mentorship | Job Search Strategies. • Work closely with learners to understand their career aspirations and create a personalized career plan. • Provide personalized guidance on job search strategies, including networking, resume building, interviewing skills, and job application techniques. • Offer career coaching and mentorship, providing feedback and advice to help learners improve their skills and achieve… Show more Learner Engagement | Career Coaching and Mentorship | Job Search Strategies. • Work closely with learners to understand their career aspirations and create a personalized career plan. • Provide personalized guidance on job search strategies, including networking, resume building, interviewing skills, and job application techniques. • Offer career coaching and mentorship, providing feedback and advice to help learners improve their skills and achieve their goals. • Stay up to date on industry trends and job market information to provide the most relevant and effective guidance to clients. • Conduct regular check-ins with learners to assess progress, offer support, and provide feedback and escalation in case of challenges. • Collaborate with other team members to identify and develop new resources and services to support our clients career success. Show less Learner Engagement | Career Coaching and Mentorship | Job Search Strategies. • Work closely with learners to understand their career aspirations and create a personalized career plan. • Provide personalized guidance on job search strategies, including networking, resume building, interviewing skills, and job application techniques. • Offer career coaching and mentorship, providing feedback and advice to help learners improve their skills and achieve… Show more Learner Engagement | Career Coaching and Mentorship | Job Search Strategies. • Work closely with learners to understand their career aspirations and create a personalized career plan. • Provide personalized guidance on job search strategies, including networking, resume building, interviewing skills, and job application techniques. • Offer career coaching and mentorship, providing feedback and advice to help learners improve their skills and achieve their goals. • Stay up to date on industry trends and job market information to provide the most relevant and effective guidance to clients. • Conduct regular check-ins with learners to assess progress, offer support, and provide feedback and escalation in case of challenges. • Collaborate with other team members to identify and develop new resources and services to support our clients career success. Show less

    • United States
    • Staffing and Recruiting
    • 400 - 500 Employee
    • Enrollment Counselor and Student Support
      • Aug 2022 - Sep 2023

      I guide and support students during their enrollment into BYU-Pathway. I follow up with assigned students via message and other means of communication as needed and help them overcome challenges, issues, and questions when it comes to enrolling in BYU-Pathway. I act with professionalism, honesty, integrity, and respect when communicating with students and in all areas of work, including measuring the hours that I work. In a semester work with over 200 hundred student and retain 89% of… Show more I guide and support students during their enrollment into BYU-Pathway. I follow up with assigned students via message and other means of communication as needed and help them overcome challenges, issues, and questions when it comes to enrolling in BYU-Pathway. I act with professionalism, honesty, integrity, and respect when communicating with students and in all areas of work, including measuring the hours that I work. In a semester work with over 200 hundred student and retain 89% of the student. Show less I guide and support students during their enrollment into BYU-Pathway. I follow up with assigned students via message and other means of communication as needed and help them overcome challenges, issues, and questions when it comes to enrolling in BYU-Pathway. I act with professionalism, honesty, integrity, and respect when communicating with students and in all areas of work, including measuring the hours that I work. In a semester work with over 200 hundred student and retain 89% of… Show more I guide and support students during their enrollment into BYU-Pathway. I follow up with assigned students via message and other means of communication as needed and help them overcome challenges, issues, and questions when it comes to enrolling in BYU-Pathway. I act with professionalism, honesty, integrity, and respect when communicating with students and in all areas of work, including measuring the hours that I work. In a semester work with over 200 hundred student and retain 89% of the student. Show less

    • 100 - 200 Employee
    • Learning And Development Specialist
      • Jun 2022 - May 2023

      • Assess individual and organizational training needs through surveys, interviews, and performance evaluations. • Identify skill gaps and recommend appropriate training interventions to address those gaps. • Deliver targeted training sessions to enhance specific job-related skills and competencies. • Provide coaching and feedback to employees to support their continuous development. • Assess individual and organizational training needs through surveys, interviews, and performance evaluations. • Identify skill gaps and recommend appropriate training interventions to address those gaps. • Deliver targeted training sessions to enhance specific job-related skills and competencies. • Provide coaching and feedback to employees to support their continuous development.

  • Africa Enterprise Support Services.
    • Accra, Greater Accra, Ghana
    • Financial Business Analyst Intern, Market demand.
      • Jan 2018 - Dec 2018

       Preformed a 14-week consulting project and advisory services to portfolio clients on various business needs  Analyzed industry trends and produced research on individual firms based on evaluation of the competitive market landscape  Managed day-to-day interactions with clients and coordinate logistics including administrative and operational support  Preformed a 14-week consulting project and advisory services to portfolio clients on various business needs  Analyzed industry trends and produced research on individual firms based on evaluation of the competitive market landscape  Managed day-to-day interactions with clients and coordinate logistics including administrative and operational support

    • Career Success Manager -Jnr
      • Sep 2017 - Nov 2018

      • Work closely with learners to understand their career aspirations and create a personalized career plan. • Provide personalized guidance on job search strategies, including networking, resume building, interviewing skills, and job application techniques. • Offer career coaching and mentorship, providing feedback and advice to help learners improve their skills and achieve their goals. • Stay up to date on industry trends and job market information to provide the most relevant and… Show more • Work closely with learners to understand their career aspirations and create a personalized career plan. • Provide personalized guidance on job search strategies, including networking, resume building, interviewing skills, and job application techniques. • Offer career coaching and mentorship, providing feedback and advice to help learners improve their skills and achieve their goals. • Stay up to date on industry trends and job market information to provide the most relevant and effective guidance to clients. • Conduct regular check-ins with learners to assess progress, offer support, and provide feedback and escalation in case of challenges. • Collaborate with other team members to identify and develop new resources and services to support our client's career success. Assist in identifying potential employment opportunities for job seekers. Show less • Work closely with learners to understand their career aspirations and create a personalized career plan. • Provide personalized guidance on job search strategies, including networking, resume building, interviewing skills, and job application techniques. • Offer career coaching and mentorship, providing feedback and advice to help learners improve their skills and achieve their goals. • Stay up to date on industry trends and job market information to provide the most relevant and… Show more • Work closely with learners to understand their career aspirations and create a personalized career plan. • Provide personalized guidance on job search strategies, including networking, resume building, interviewing skills, and job application techniques. • Offer career coaching and mentorship, providing feedback and advice to help learners improve their skills and achieve their goals. • Stay up to date on industry trends and job market information to provide the most relevant and effective guidance to clients. • Conduct regular check-ins with learners to assess progress, offer support, and provide feedback and escalation in case of challenges. • Collaborate with other team members to identify and develop new resources and services to support our client's career success. Assist in identifying potential employment opportunities for job seekers. Show less

    • United States
    • Research Services
    • 100 - 200 Employee
    • Research And Development Intern
      • Jan 2017 - Apr 2018

       Collaborated with six-member team at different locations to develop a working document for external client 2 weeks before deadline  Analyzed, interpreted, and presented report findings to supervisor and team during weekly team project meetings  Led a team of 15 international students to test and evaluate RBDC international expansion business model in Ghana  Collaborated with six-member team at different locations to develop a working document for external client 2 weeks before deadline  Analyzed, interpreted, and presented report findings to supervisor and team during weekly team project meetings  Led a team of 15 international students to test and evaluate RBDC international expansion business model in Ghana

Education

  • Brigham Young University - Idaho
    Certificate, Web Frontend
    2020 - 2021
  • Brigham Young University - Idaho
    Bachelor of Applied Science - BASc, Professional Studies
    2017 - 2021
  • Seminaries and Institutes of Religion
    Diploma, Religion/Religious Studies
  • Brigham Young University - Idaho
    Certificate, Business and Leadership Skills
    2020 - 2021
  • Brigham Young University - Idaho
    Certificate, Administrative Assistant
    2019 - 2020
  • Brigham Young University - Idaho
    Associate of Science - AS, General Studies
    2017 - 2019
  • BYUI-PATHWAY
    non-degree seeking
    2014 - 2014

Community

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