Experience

UNIFAM DWC

• United Arab Emirates
• Wholesale Motor Vehicles and Parts
• 1 - 100 Employee

• Marketing Manager

  • Jan 2021 - Present



Askjad

• Marketing and Social Media specialist

  • Mar 2021 - Present



RYMCO

• Lebanon
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• • Jan 2020 - Mar 2021

  • Monitoring and analysing customer feedback on daily basis • Managing and implementing the recall projects • Handling customer complaints • Training, developing and coaching team members on a consistent basis•Developing new strategies to keep improving customer service

• • Jan 2017 - Jan 2020

  • Planning all corporate events • Executing marketing campaigns across numerous channels• Researching, Monitoring and analyzing competitors activities • Managing the company's digital presence on websites and social channels• Managing and planning the home service mobile workshop



Unifam S.A.L

• Beirut District, Lebanon

• Assistant to General Manager

  • May 2015 - Dec 2016

  • Working with the General Manager to place monthly orders • Continuously reviewing and managing team performance • Compiling monthly sales report and other needed reports • Researching new potential markets • Working with the General Manager to place monthly orders • Continuously reviewing and managing team performance • Compiling monthly sales report and other needed reports • Researching new potential markets



Aruna Seth shoes

• United Kingdom
• Retail
• 1 - 100 Employee

• Marketing Assistant

  • Aug 2014 - Jan 2015

  • Planned several events in Dubai and in London • Redesigned and improved Aruna Seth website • Handled social media platforms • Planned several events in Dubai and in London • Redesigned and improved Aruna Seth website • Handled social media platforms



WHISTLES

• United Kingdom
• Retail Apparel and Fashion
• 100 - 200 Employee

• E-Commerce Assistant

  • Oct 2013 - Jun 2014

  • Kept the website fully updated • Managed stock for each product by using softwares such as Merrett, Fresca and Board • Analyzed Customers Satisfaction with surveys to improve website • Conducted competitors analysis based on delivery methods, prices and promotional items • Assisted to weekly web-shoots • Kept the website fully updated • Managed stock for each product by using softwares such as Merrett, Fresca and Board • Analyzed Customers Satisfaction with surveys to improve website • Conducted competitors analysis based on delivery methods, prices and promotional items • Assisted to weekly web-shoots



RYMCO

• Lebanon
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Marketing Assistant

  • Sep 2011 - Jan 2013

  • Planned and executed events such as product launches and press conferences • Handled digital campaigns and social media platforms • Applied NCAM guidelines for Nissan International • Conducted competitors research, marketing studies and developed data base • Planned and executed events such as product launches and press conferences • Handled digital campaigns and social media platforms • Applied NCAM guidelines for Nissan International • Conducted competitors research, marketing studies and developed data base



Dubai Airshow

• United Arab Emirates
• Aviation and Aerospace Component Manufacturing
• 1 - 100 Employee

• Food and Beverage Intern

  • Nov 2009 - Nov 2009



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• Food and Beverage Intern

  • Jun 2009 - Sep 2009