Experience

CEIC Data

• United Kingdom
• Information Services
• 100 - 200 Employee

• Operations Manager, EMEA

  • Apr 2023 - Present

• Operations Lead, MEA

  • Aug 2017 - Mar 2023

• Research Analyst, Supervisor

  • Jan 2017 - Jul 2017

  • Training and coaching new employees.• Prepare documentation and training materials for new hires.• Monitor and review the progress of trainees.• Participate in training calls and sessions.• Act as contact person for questions and/or issues regarding the supported products/databases.• Ensure all new team members within their region are informed and trained on new features and/or enhancements to internal company/financials tools.• Managing new data integrations, participate in new data acquisition.• Assuring the quality control of economic data loading. Review, create, maintain and manage processes in order to assure the high quality of the loaded data.• Collaborate with global customer support teams to ensure customer satisfaction.• Monitor the quality of the responsible database(s) handle by the team members.• Coordinate, review and consolidate ad hoc tasks completed by the team.• Provide coaching and guidance to develop team members’ skillset.• Monitor and evaluate team member’s performance. Show less

• Junior Research Analyst

  • Apr 2015 - Dec 2016

  - Maintain high quality macroeconomic databases- Implement and adhere to in-house measures of quality assurance and control- Research topics of interest to global clients- Database expansion as guided by market feedback- Keep up to date and maintain the quality of countries’ databases (Economic and financial indicators)- Contact official sources for additional information/clarifications regarding data- Respond to customer queries



Ingram Micro

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Vendor Debit Specialist

  • Sep 2014 - Dec 2014

  - Vendor Debits reporting and handling - Establishing and maintaining professional relations with multiple Vendors - Claiming and Matching; payout to EU countries - Vendor relation management - Part of the IM Pan Europe GmbH Vendor Debit Desk team - Designing and maintaining the claiming and collecting process - Monitoring and following vendor debits and open debits by division of countries - Handling Returns and loading promotion bids - Teamwork and collaboration with all other Vendor Debit Desks and operations - Front-end receivables and collections - Marketing activities: processing and demanding payments to multiple vendors - Reporting and provision of regular feedback for balance financial statements and status of open debits Show less



A Data Pro

• Bulgaria
• Information Services
• 200 - 300 Employee

• Analyst Media Monitoring

  • Jan 2012 - Nov 2013

  - Screen German media news stories about famous companies and their products according to specific criteria - Write summaries of the articles in English - Evaluate the attitude in the article towards the companies/products - Add key words (index) for specific features - Writing of monthly reports based on selected information - Conduct research and data gathering and produce written deliverables, including reports, spreadsheets, databases - Screen German media news stories about famous companies and their products according to specific criteria - Write summaries of the articles in English - Evaluate the attitude in the article towards the companies/products - Add key words (index) for specific features - Writing of monthly reports based on selected information - Conduct research and data gathering and produce written deliverables, including reports, spreadsheets, databases



NET1

• Sales Representative

  • Sep 2011 - Jan 2012