Mira Martynenko

Front Office Manager at Domes of Corfu, Autograph Collection
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Contact Information
us****@****om
(386) 825-5501
Location
Kérkira, Ionian Islands, Greece, GR
Languages
  • English Full professional proficiency
  • Russian Native or bilingual proficiency
  • French Limited working proficiency
  • Greek Full professional proficiency
  • Ukrainian Native or bilingual proficiency

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Bio

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Credentials

  • Excel Skills for Business
    Coursera
  • Marketing and Brand
    University of Athens
  • Teamwork Skills
    Coursera

Experience

  • Domes of Corfu, Autograph Collection
    • Hospitality
    • 1 - 100 Employee
    • Front Office Manager
      • Aug 2021 - Present

    • Assistant Front Office Manager
      • Jun 2021 - Aug 2021

  • Grecotel Hotels & Resorts
    • Greece
    • Hospitality
    • 700 & Above Employee
    • Task Force
      • May 2020 - Sep 2020

  • Domes Miramare, a Luxury Collection Resort, Corfu
    • Greece
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Receptionist/Concierge
      • Apr 2019 - Nov 2019

      Verifies that accurate room status information is maintained and properly communicated. Resolves guest problems quickly, efficiently, and courteously. Checks cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash-handling, check-cashing, and credit policies. Monitor high balance guest and take appropriate action. Ensure implementation of all hotel policies and house rules. Verifies that accurate room status information is maintained and properly communicated. Resolves guest problems quickly, efficiently, and courteously. Checks cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash-handling, check-cashing, and credit policies. Monitor high balance guest and take appropriate action. Ensure implementation of all hotel policies and house rules.

  • Grecotel Hotels & Resorts
    • Greece
    • Hospitality
    • 700 & Above Employee
    • Guest Services Coordinator
      • Apr 2017 - Nov 2018

      VIP Concierge, Villas Coordinator VIP Concierge, Villas Coordinator

  • Mar-Bella Collection Greece
    • Greece
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Agent
      • Apr 2012 - Oct 2015

      Front Desk Agent, Shift leader, Night Auditor Front Desk Agent, Shift leader, Night Auditor

  • Grecotel Hotels & Resorts
    • Greece
    • Hospitality
    • 700 & Above Employee
    • Food And Beverage Assistant
      • May 2011 - Oct 2011

      Training experience in F&B Department as bartender and hostess Training experience in F&B Department as bartender and hostess

  • Mitsis Hotels
    • Greece
    • Hospitality
    • 200 - 300 Employee
    • Internship Trainee
      • Apr 2010 - Oct 2010

      Training experience in F&B Department, Front Office Training experience in F&B Department, Front Office

  • Shato Kiev Bar
    • Kyiv, Kyiv City, Ukraine
    • Administrator
      • May 2009 - Oct 2009

      Dealing with queries on the phone and by email Manage and supervise transactions with customers using cash registers Dealing with queries on the phone and by email Manage and supervise transactions with customers using cash registers

Education

  • Institute of Tourism of Trade Unions
    Specialist degree, Management of Organizations
    2011 - 2012
  • Institute of Tourism
    Bachelor's degree, Tourism Management
    2007 - 2011

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