Experience

Daythree

• Malaysia
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Trainer

  • Apr 2021 - Present

  Trainer for Project Touch 'n Go eWallet

• Customer Service Representative

  • Dec 2019 - Mar 2021

  Handling Inbound calls and webform related to Financial, technical, promo complaints about Touch 'n Go eWallet Project. Will perform 1st level troubleshooting before escalating the case to the backend team



MYEG Service Bhd

• Taiping, Perak, Malaysia

• Customer Services Specialist

  • Jun 2019 - Nov 2019



Gp Search Sdn Bhd

• Taiping, Perak, Malaysia

• Customer Support Specialist

  • Aug 2017 - May 2019



Toyo Tires Malaysia

• Taiping, Perak, Malaysia

• Quality Assurance Specialist

  • Nov 2016 - Jul 2017

  i- Export defect tire and update system tracker ii- Check the ISO from the supplier iii- Internal Audit with the Engineers in the warehouse iv- Managing tire process from scratch v- Learn the process for winter tire i- Export defect tire and update system tracker ii- Check the ISO from the supplier iii- Internal Audit with the Engineers in the warehouse iv- Managing tire process from scratch v- Learn the process for winter tire