Mir Hossain

Manager at Daffodil Computers Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Bangladesh, BD
Languages
  • English Professional working proficiency
  • Bangla Full professional proficiency

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Credentials

  • MCSA: Windows Server 2012
    Microsoft
    Feb, 2016
    - Nov, 2024
  • Administering Windows Server 2012
    Prometric
    Dec, 2014
    - Nov, 2024
  • Installing and Configuring Windows Server 2012
    Pearson
    Dec, 2014
    - Nov, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Dec, 2014
    - Nov, 2024

Experience

  • Daffodil Computers Ltd
    • Bangladesh
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Manager
      • Jan 2018 - Present

  • Daffodil Computers Ltd.
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Asst. Manager, DaffodilPC
      • Mar 2009 - Present

       Dell product support, warranty issue justification and online claim of identified issue.  Attendance Device Maintained and configure.  To activate customer accounts on demand daily basis.  To keep abreast with the latest information of the products, policies and familiarity with the daily useful tools  Support Business ERP (Enterprise Resource Planning) System.  Network Planning, Troubleshooting, Designing and implementing new network. Configuration & Installation of Different Network related equipment’s. Coordinating with the customers and sales teams for any technical issues. Giving phone or online support to the customers. Support to users (Home users and Corporate Users) networking related problem including installation, configuration and troubleshooting applications software. Working as team leader of brand PC section and responsible to reporting Management daily. Also responsible to train up internal employees. Hardware assembling and troubleshooting any kind of Desktop, Server and Laptops. Show less

    • Asst. Manager, DaffodilPC
      • Mar 2009 - Present

Education

  • Daffodil International University
    Bachelor of Computer Science & Engineering, B.Sc in CSE
    2009 - 2011
  • Balahar High School
    Secondary School Certificate, Science
    1998 - 1999

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