Megan Lai

Senior Product Manager at tripla Co., Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Taipei–Keelung Metropolitan area, TW

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Experience

    • Japan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Product Manager
      • Jan 2023 - Present

      - Build smart, AI driven product to delight travelers and exceed our customer's expectation - Own the creation of features from concept through launch and improve existing features to grow the business - Write product vision and user stories and review them with stakeholders in cross cluture team - Cultivate relationship with key partners cross and out side of the company - Build smart, AI driven product to delight travelers and exceed our customer's expectation - Own the creation of features from concept through launch and improve existing features to grow the business - Write product vision and user stories and review them with stakeholders in cross cluture team - Cultivate relationship with key partners cross and out side of the company

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior Supervisor
      • Jun 2021 - Dec 2022

      - Lead product development team and operation team ( 5-6 members) to execute business and product strategy- Drive B2C product development from a marketing and customer perspective. - Develop business operation and working processes, including wireframe, monetization model, product roadmap and specification prioritization- Manage multiple concurrent projects and drive initiatives in a cross-functional environment

    • Product Manager
      • Sep 2018 - May 2021

      - Drive product development from customer perspective to ensure website delivery on time- Responsible for customer communication, project-related documents and training- Integrate product competitive analysis, market research, monetization model into production requirement- Plan product roadmap , MVP design to meet development resource- Optimize UI/UX design for usability

    • Data Analyst
      • Sep 2017 - Aug 2018

      - Monitor website pageviews and advertising revenue- Provide analytical, strategic and operation support for marketing team with website analytic tools- Optimize SEO performance

  • FINOMINO INC.
    • Taipei City, Taiwan
    • Co Founder
      • Jan 2016 - Dec 2017

      - Implement professional knowledge to develop business model - Build up operation procedure and supplier chain - Cooperate with strategic alliance to create innovative service - Implement professional knowledge to develop business model - Build up operation procedure and supplier chain - Cooperate with strategic alliance to create innovative service

    • Taiwan
    • Sporting Goods Manufacturing
    • 200 - 300 Employee
    • Aftersales Manager
      • Nov 2012 - Nov 2015

      - Facilitate global claim with courteous and professional manner - Respond to global customer requests with instant solution - Execute distributors’ service training and mechanic certification - Participate in pioneer teams to set global e-learning system - Facilitate global claim with courteous and professional manner - Respond to global customer requests with instant solution - Execute distributors’ service training and mechanic certification - Participate in pioneer teams to set global e-learning system

  • NUVO ENT. CO., LTD.
    • Changhua County, Taiwan
    • Marketing Specialist
      • Mar 2009 - May 2012

      - Handle International exhibition - Analyze industry trend & market demand to top managers - Coordinate between customer and R&D team for product development - Handle International exhibition - Analyze industry trend & market demand to top managers - Coordinate between customer and R&D team for product development

Education

  • National Taiwan University
    Bachelor's degree
    2003 - 2007

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