Experience

Plan Ahead

• United Kingdom
• Construction
• 1 - 100 Employee

• Chief Administrative Officer (CAO)

  • Sep 2020 - Present



Sonae Sierra

• Portugal
• Real Estate
• 700 & Above Employee

• Shopping Center Manager

  • Feb 2019 - Sep 2020

  BUDGET MANAGMENT: in all aspects,MARKETING: Preparing and implementing with the support of Central Marketing Department the annual plan and budget. OPERATIONS MANAGEMENT: Managing the service agreements related to safety and security, cleaning and maintenance in order to assure the best operability conditions for the shopping center. TENANTS MANAGEMENT: Managing and ensure the fulfilment of the contracts relating to the utilization of shops, Analysing the evolution of the shopkeeper's sales in order to identify opportunities, Coordinating the negotiations relating to the marketing procedures adopted by shops. TEMPORARY RENTS: Managing the rental of common spaces. INVESTMENTS: Determining needs and present investment proposals. PUBLIC RELATIONS: Coordinating and promoting all the institutional and public relations actions in order to increase the Shopping Center notoriety. AUDITS: Coordinating and supervise the teams auditing shop sales. TEAM MANAGMENT: Leading to assure a positive work climate and assure that all team members will have a personal development plan.



Ralph Lauren

• United States
• Apparel & Fashion
• 700 & Above Employee

• Multi Site Manager

  • Jan 2017 - Feb 2019

• FOE STORES GENERAL MANAGER

  • Mar 2011 - Feb 2019

  Cover Country manager position for 3 stores in Greece. Working with P&L, COPEX, FORECASTING. Maximizes sales and exceeds store budgets, achieved through effective and continuous space, stock and seasonal management, and highest possible levels of customer service. Drives highest possible standards of in-store visual impact. Ensures brand/layout guidelines are being correctly followed to deliver brand values. In conjunction with visual merchandising team, ensures up to date ‘look' to window displays. Drives sales floor presentation and housekeeping/recovery principles to the highest standard by regular walk through and corrective action/coaching. Ensures store achieves defined Shrink targets. Participates in selection of new staff. Initiates and promotes highest standards of in-store training including weekly communication, morning shift briefs and weekly store meetings, product knowledge and on the job coaching. Identifies areas of training need within the store and develops or arranges programs to address them. Identifies individuals with potential within the store and formulates action plans or allocates additional responsibilities to further their development. Ensures a development plan is in place and implemented for every member of the store team planning allocation, finance, set up the new operational hardware (X-Store) logistics, communication and PR.



Gap Inc./ Gap

• Legal Services
• 1 - 100 Employee

• store manager

  • Aug 2008 - Feb 2011



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• DEPARTMENT SUPERVISOR

  • Oct 2003 - Aug 2008

  SELF SERVE DEPARTMENT (LOGISTICS-SALES)OFFICE FURNITURES (SALES)TRAINER FOR FRANCHISESBUILD UP COORDINATOR (KIFISSOS AND NIKOSSIA STORES) SELF SERVE DEPARTMENT (LOGISTICS-SALES)OFFICE FURNITURES (SALES)TRAINER FOR FRANCHISESBUILD UP COORDINATOR (KIFISSOS AND NIKOSSIA STORES)



Steelcase

• United States
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• KEY ACCOUNT MANAGER

  • Sep 2002 - Sep 2003

  SALES AND AFTER SALES SERVICE SALES AND AFTER SALES SERVICE