Minna Joensuu

Senior Manager at Melkki
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI

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Credentials

  • PRINCE2® 6th Edition Foundation in Project Management
    PeopleCert
    May, 2022
    - Nov, 2024
  • Certified SAFe® 5 Agilist
    Scaled Agile, Inc.
    Sep, 2021
    - Nov, 2024
  • FinOps Certified Practitioner
    FinOps Foundation
    May, 2020
    - Nov, 2024
  • Business Technology Standard version 4.0 Green Card
    Business Technology Forum
    Feb, 2020
    - Nov, 2024
  • ITIL4 Foundation
    AXELOS Global Best Practice
    Mar, 2019
    - Nov, 2024
  • ITIL Expert
    EXIN your ICT competence partner
    Jun, 2013
    - Nov, 2024
  • Service Delivery Management Level 2
    Capgemini
    Jan, 2012
    - Nov, 2024
  • Application Management Foundation (ASL)
    EXIN your ICT competence partner
    Jan, 2011
    - Nov, 2024
  • ITIL v3 Foundation
    EXIN your ICT competence partner
    Jan, 2010
    - Nov, 2024
  • ITIL Continual Service Improvement
    EXIN your ICT competence partner
  • ITIL Managing Across The Lifecycle
    EXIN your ICT competence partner
  • ITIL Service Design
    EXIN your ICT competence partner
  • ITIL Service Operation
    EXIN your ICT competence partner
  • ITIL Service Strategy
    EXIN your ICT competence partner
  • ITIL Service Transition
    EXIN your ICT competence partner

Experience

    • Finland
    • Executive Offices
    • 1 - 100 Employee
    • Senior Manager
      • Oct 2022 - Present

    • United States
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Foundation Member
      • May 2020 - Present

    • Finland
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Senior Advisor, Delivery Manager, Team Lead, Concept Owner
      • Feb 2020 - Oct 2022

      - Program and project manager for cloud (Azure, AWS, Google Cloud) enablement, productisation and migration projects, including use case evaluation, business case development, migration, and implementation of public cloud management best practices (strategy, sourcing model, cost governance, service support & management). - Delivery manager for Sofigate Platform's project and service delivery for enterprise customers. - Supervisor for a team of developers, project managers, service… Show more - Program and project manager for cloud (Azure, AWS, Google Cloud) enablement, productisation and migration projects, including use case evaluation, business case development, migration, and implementation of public cloud management best practices (strategy, sourcing model, cost governance, service support & management). - Delivery manager for Sofigate Platform's project and service delivery for enterprise customers. - Supervisor for a team of developers, project managers, service managers and architects. - Public cloud management concept owner at Sofigate. Show less - Program and project manager for cloud (Azure, AWS, Google Cloud) enablement, productisation and migration projects, including use case evaluation, business case development, migration, and implementation of public cloud management best practices (strategy, sourcing model, cost governance, service support & management). - Delivery manager for Sofigate Platform's project and service delivery for enterprise customers. - Supervisor for a team of developers, project managers, service… Show more - Program and project manager for cloud (Azure, AWS, Google Cloud) enablement, productisation and migration projects, including use case evaluation, business case development, migration, and implementation of public cloud management best practices (strategy, sourcing model, cost governance, service support & management). - Delivery manager for Sofigate Platform's project and service delivery for enterprise customers. - Supervisor for a team of developers, project managers, service managers and architects. - Public cloud management concept owner at Sofigate. Show less

    • Finland
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Head of Service Management
      • May 2018 - Feb 2020

      Responsible for project management, service management and service delivery of managed RPA platform and RPA automation management services. Supervisor for a team of project and service managers. Responsible for project management, service management and service delivery of managed RPA platform and RPA automation management services. Supervisor for a team of project and service managers.

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Service Delivery Manager
      • Jul 2010 - May 2018

      Senior Service Delivery Manager responsible for complex and highly critical Infrastructure, Application Operations and Application Management services for Finland’s largest companies in retail, telecom and oil industries. P&L responsibility of the deliveries.

    • Project Manager
      • Jan 2003 - Jul 2010

    • Software developer/Test Manager
      • Apr 2001 - Jan 2003

    • Finland
    • Information Technology & Services
    • 1 - 100 Employee
    • Software Specialist
      • Jan 2000 - Apr 2001

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Sales Assistant
      • 1995 - 2000

    • Sales Secretary
      • 1993 - 1995

Education

  • Henley Business School
    Master of Business Administration - Executive MBA, Management
    2018 - 2021
  • Haaga-Helia University of Applied Sciences
    Bachelor of Business Administration (BBA), Information Technology
    1998 - 2001
  • Helsinki Business College Oy
    Business College Graduate, Marketing
  • Pohjois-Helsingin lukio
    High School Graduate
  • Garber High School
    Student Exchange 1989 - 1990

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