Minna Jaakkola
Community Specialist at Cover Story- Claim this Profile
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English Professional working proficiency
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Swedish Limited working proficiency
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Finnish Native or bilingual proficiency
Topline Score
Bio
Katriina Manneri
I had the pleasure to work with Minna between 2017-2018. Minna is bold, trustworthy and emphatic person and colleague. Se has multiple strengths when it comes to sales, customer experience and building a great team spirit. Minna is at her best when she has the possibility to be self-determined, creative and around other people. I would love to work with her again anytime!
Jaakko Wäänänen
I have had the pleasure to work with Minna in our company, in the field of service design and customer experience leadership. I have to say Minna possesses the best features of a productive colleague and backbone of any working society: she is positive, curious and resilient by nature, which to me are the most important features of any colleague. A warm recommendation to anyone seeking for a fast growing and very goal oriented professional and future star👌 Happy recommend in person if needed.
Katriina Manneri
I had the pleasure to work with Minna between 2017-2018. Minna is bold, trustworthy and emphatic person and colleague. Se has multiple strengths when it comes to sales, customer experience and building a great team spirit. Minna is at her best when she has the possibility to be self-determined, creative and around other people. I would love to work with her again anytime!
Jaakko Wäänänen
I have had the pleasure to work with Minna in our company, in the field of service design and customer experience leadership. I have to say Minna possesses the best features of a productive colleague and backbone of any working society: she is positive, curious and resilient by nature, which to me are the most important features of any colleague. A warm recommendation to anyone seeking for a fast growing and very goal oriented professional and future star👌 Happy recommend in person if needed.
Katriina Manneri
I had the pleasure to work with Minna between 2017-2018. Minna is bold, trustworthy and emphatic person and colleague. Se has multiple strengths when it comes to sales, customer experience and building a great team spirit. Minna is at her best when she has the possibility to be self-determined, creative and around other people. I would love to work with her again anytime!
Jaakko Wäänänen
I have had the pleasure to work with Minna in our company, in the field of service design and customer experience leadership. I have to say Minna possesses the best features of a productive colleague and backbone of any working society: she is positive, curious and resilient by nature, which to me are the most important features of any colleague. A warm recommendation to anyone seeking for a fast growing and very goal oriented professional and future star👌 Happy recommend in person if needed.
Katriina Manneri
I had the pleasure to work with Minna between 2017-2018. Minna is bold, trustworthy and emphatic person and colleague. Se has multiple strengths when it comes to sales, customer experience and building a great team spirit. Minna is at her best when she has the possibility to be self-determined, creative and around other people. I would love to work with her again anytime!
Jaakko Wäänänen
I have had the pleasure to work with Minna in our company, in the field of service design and customer experience leadership. I have to say Minna possesses the best features of a productive colleague and backbone of any working society: she is positive, curious and resilient by nature, which to me are the most important features of any colleague. A warm recommendation to anyone seeking for a fast growing and very goal oriented professional and future star👌 Happy recommend in person if needed.
Experience
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Cover Story
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Czechia
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Media Production
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1 - 100 Employee
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Community Specialist
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Oct 2022 - Present
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Interior Stylist
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Mar 2021 - Present
Styling and furnishing apartments for sale together with professional photographers. Styling also for Bo Living -Magazine, social media and for commercial partners of Bo LKV
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Interior Styling Trainee
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Jan 2021 - Feb 2021
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Marimekko
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Retail Apparel and Fashion
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300 - 400 Employee
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Key Account Coordinator
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Feb 2020 - Nov 2020
Coordinating both Finnish and Asian partner customers, customer service, collection inquiries, newsletters, general customer communication, order management
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Sales Advisor
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Aug 2019 - Feb 2020
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Hellon
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Finland
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Design
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1 - 100 Employee
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Client Service Manager
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Nov 2018 - May 2019
Role included new customer sales, customer communication, proposals, event management, lead generation, service design project assistance, CRM management and social media management.Hellon helps clients improve their profitability through better customer and employee experience.Hellon creates customer experiences and service strategies to grow competitive edge and offers support for organisational culture change towards customer-centricity.
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Sales Coordinator
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May 2018 - Nov 2018
Sales team support role. Lead processing, organizing events, assisting in proposals, marketing, social media & coordination
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Account Manager
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Aug 2017 - Apr 2018
Profit responsible sales in the field of staffing and recruitment Profit responsible sales in the field of staffing and recruitment
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Norstat Finland
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Finland
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Market Research
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Project Coordinator
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Sep 2016 - Jun 2017
Conducting named projects together with Project Manager Conducting named projects together with Project Manager
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Mango
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United States
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Social Networking Platforms
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1 - 100 Employee
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Sales Advisor
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Sep 2014 - Aug 2016
Sales, Warehouse, Assistance of Visual Merchandiser, Customer Service, Reclamation handling Sales, Warehouse, Assistance of Visual Merchandiser, Customer Service, Reclamation handling
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Polhem PR
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Norway
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Information Services
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PR-Trainee
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Mar 2016 - May 2016
Multiply tasks including event coordination, showroom management, maintaining picture bank Multiply tasks including event coordination, showroom management, maintaining picture bank
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TeliaSonera
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United Kingdom
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IT Services and IT Consulting
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Trainee
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Mar 2015 - May 2015
Training period in B2B Sales in Sonera`s Large Enterprise Team Training period in B2B Sales in Sonera`s Large Enterprise Team
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Opteam
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Romania
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Hospitals and Health Care
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Salesperson
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2012 - 2014
Various tasks in grocery stores such as cash management, food waste management, customer service etc. Various tasks in grocery stores such as cash management, food waste management, customer service etc.
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Education
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2013 - 2016
HAAGA-HELIA University of Applied Sciences
Bachelor of Business Administration (B.B.A.), Sales, myyntityön koulutusohjelma (AMK) -
2019 - 2020
Laajasalon opisto
Singing & songwriting, Music -
2011 - 2013
Vaskivuoren lukio
Matriculation examination, ylioppilas -
2020 - 2021
AJK-Jatkokoulutus
Interior Designer, Interior Design
Community
