Experience

Vietnamese Association of Illinois

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Senior Community Support Lead

  • Jul 2022 - Present

  • Provide legal support and representation for eligible clients in applying for immigration relief and legal status • Assist clients in applying for and accessing various public assistance programs administered by federal and state agencies • Mentor and train new staff to comprehend public benefit programs, eligibility requirements, and the organization's service procedures to assist clients applying for and accessing public aid programs. • Regularly meet with Immigration & Community… Show more • Provide legal support and representation for eligible clients in applying for immigration relief and legal status • Assist clients in applying for and accessing various public assistance programs administered by federal and state agencies • Mentor and train new staff to comprehend public benefit programs, eligibility requirements, and the organization's service procedures to assist clients applying for and accessing public aid programs. • Regularly meet with Immigration & Community Service Manager to monitor monthly program deliverables and develop plans and timelines.

• Community Support Lead

  • Aug 2020 - Present

  • Provide legal support and representation for eligible clients in applying for immigration relief and legal status, including but not limited to applying for adjustment of status and citizenship • Assist clients in applying for and accessing public aid programs administered by the Illinois Department of Human Services (IDHS) and the Social Security Administration (SSA) • Monitor immigration law developments and procedural changes to improve client service quality and case outcomes



Cook County State’s Attorney’s Office

• United States
• Law Enforcement
• 100 - 200 Employee

• Clerk Intern

  • Jan 2022 - May 2022

  • Provided clerical support for Assistant State’s Attorneys and admin staff in the Sexual Assault and Domestic Violence (SADV) Division through data entry, file management, and processing of correspondence. • Provided clerical support for Assistant State’s Attorneys and admin staff in the Sexual Assault and Domestic Violence (SADV) Division through data entry, file management, and processing of correspondence.

• Immigrant Family Resource Program Coordinator

  • Jan 2017 - Dec 2019

  • Assisted immigration specialists in preparing affidavits, waivers, translations, and other requests for ongoing immigration cases. • Communicated with individuals and families to evaluate applications and determine eligibility for various federal and state-funded public assistance programs • Provided continual case management, including but not limited to mediating with the Illinois Department of Human Services (IDHS) to ensure clients continue to receive IDHS-administered… Show more • Assisted immigration specialists in preparing affidavits, waivers, translations, and other requests for ongoing immigration cases. • Communicated with individuals and families to evaluate applications and determine eligibility for various federal and state-funded public assistance programs • Provided continual case management, including but not limited to mediating with the Illinois Department of Human Services (IDHS) to ensure clients continue to receive IDHS-administered benefits. • Conducted outreach activities, including workshop and informational sessions regarding public assistance and immigration services to immigrant communities Show less • Assisted immigration specialists in preparing affidavits, waivers, translations, and other requests for ongoing immigration cases. • Communicated with individuals and families to evaluate applications and determine eligibility for various federal and state-funded public assistance programs • Provided continual case management, including but not limited to mediating with the Illinois Department of Human Services (IDHS) to ensure clients continue to receive IDHS-administered… Show more • Assisted immigration specialists in preparing affidavits, waivers, translations, and other requests for ongoing immigration cases. • Communicated with individuals and families to evaluate applications and determine eligibility for various federal and state-funded public assistance programs • Provided continual case management, including but not limited to mediating with the Illinois Department of Human Services (IDHS) to ensure clients continue to receive IDHS-administered benefits. • Conducted outreach activities, including workshop and informational sessions regarding public assistance and immigration services to immigrant communities Show less