Minhaz-Ul Mobin Mahin

Customer Service Executive at US-Bangla Airlines Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Chattogram, Bangladesh, BD

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Credentials

  • Certified Master Course on Microsoft Excel for Professionals
    Institute of Career Development, Bangladesh - ICDB
    Jul, 2021
    - Nov, 2024

Experience

  • US-Bangla Airlines Ltd.
    • Bangladesh
    • Airlines and Aviation
    • 700 & Above Employee
    • Customer Service Executive
      • Jun 2022 - Present

      • Reporting to the manager and updating every flight's details with an updated status.• Given special services to VIP, CIP, MAAS, and sick passengers with protocol and customer service assistance. • Assist in planning and implementing marketing communications.• Taking care of unruly passengers and also solving customer complaints immediately.• Ensure security and safety for the passenger and monitor the baggage’s makeup and ramp area.• Raise awareness of our customers about our new services, offers, and upcoming events.• Getting feedback from the customers about their flying experiences for any up-gradation of our services or products.

  • SyncDots
    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales & Marketing Executive
      • Jan 2022 - Apr 2022

      • Digital Marketing Strategic planning based on products and services of the company.• Provide creative ideas for content marketing and update company websites.• Creates necessary marketing database, email list etc.• Conduct routine tasks assigned by the management and provide feedback to the management as per company requirements• Right attitudes for promoting company`s product and brand image.• Analyzing the market to find the prospects based on the available product lines considering the assigned target.• Produce valuable and engaging content for our website and blog that attracts and converts our target groups.

  • Jamuna Bank Ltd
    • Banking
    • 1 - 100 Employee
    • Internship Trainee
      • Dec 2018 - Feb 2019

      • Verified the documents provided by the customers• Coordinated the team during the cheque requisition of customers• Assisted during the account opening of several types of bank accounts• Prepared a depreciation file at the end of year • Verified the documents provided by the customers• Coordinated the team during the cheque requisition of customers• Assisted during the account opening of several types of bank accounts• Prepared a depreciation file at the end of year

  • DE MOMENTO
    • Bangladesh
    • Events Services
    • 1 - 100 Employee
    • Marketing Executive
      • Jan 2017 - Mar 2018

      • Lead a team of 15 members during events & also coordinated the lead team to make the event successful• Meeting with clients & generating sales for the company• Managed all kind of vendors and suppliers during events• Visited different sites during many corporate and individual event • Lead a team of 15 members during events & also coordinated the lead team to make the event successful• Meeting with clients & generating sales for the company• Managed all kind of vendors and suppliers during events• Visited different sites during many corporate and individual event

Education

  • North south University
    MBA, Marketing
    2019 - 2021
  • International islamic university chittagong
    Bachelor of Business Administration - BBA, Accounting and Information System
    2015 - 2019

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