Experience

Origin Housing

• Design Services
• 1 - 100 Employee

• Income recovery officer

  • Dec 2022 - Present

• Customer Service Representative

  • Dec 2021 - Dec 2022



Orbit Energy

• United States
• Oil and Gas
• 1 - 100 Employee

• Customer experience specialist

  • May 2019 - Nov 2021

  Complaints specialist Duties include: - Dealing with customers queries via email and phone calls. - Managing the social media contact and Trustpilot reviews, - Dealing with high-level complaints such as Citizens Advice and Ombudsman complaints, - Writing processes and guides, - Liaising with external partners and agencies to provide support and training. Debt specialist: - Managing and Providing support to our in house and external debt team. - Handling all individual voluntary arrangements that are put forward. Show less



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Sep 2016 - Jun 2020

  Duties included: serving customers with an exceptional level of customer service. Carrying out transactions as well as sorting and replenishing stock. Also cashing out tills end of day and aiding supervisors Duties included: serving customers with an exceptional level of customer service. Carrying out transactions as well as sorting and replenishing stock. Also cashing out tills end of day and aiding supervisors



Fusion Grill

• United States
• Food & Beverages
• 1 - 100 Employee

• Delivery Manager

  • Jan 2016 - Mar 2019

  Duties included: assisting in the running and management of the takeaway. Organising and delegating deliveries, cash handling, managing monthly profits/revenue, controlling social media platforms for the business. Duties included: assisting in the running and management of the takeaway. Organising and delegating deliveries, cash handling, managing monthly profits/revenue, controlling social media platforms for the business.