Experience

Park Hyatt Saigon

• Vietnam
• Hospitality
• 100 - 200 Employee

• Learning Officer

  • Jul 2022 - Present

  • Analyse colleague development needs in the hotel • Develop annual hotel colleague development plans and prepare monthly reports • Develop and maintain the hotel’s colleague development library and co-ordinate acquisitions • Consult with the Learning & Development (Corporate) for the co-ordination of colleague development courses • Conduct colleague orientation to the company and hotel and ensure that all colleagues receive appropriate orientation, a copy of their job description, a handbook and local guide and information on Human Resources services • Co-ordinate with the Human Resources Department and Housing Supervisor to ensure all new colleagues are shown around the housing complex for orientation and receive the information needed • Oversee on-the-job training of new and existing colleagues • Oversee re-development of colleagues Show less



HTMi Hotel and Tourism Management Institute Switzerland

• Switzerland
• Higher Education
• 1 - 100 Employee

• Administrative and Academic Assistant

  • Jul 2019 - Dec 2021

  The Administrative Assistant is responsible for providing clerical, administrative, and project support to the student affairs, services and admissions activities are overseen by the Associate Dean for Student Affairs and Admissions in the College of Medicine. Maintaining current knowledge of appropriate college and academic policies, processes and procedures in an effort to assure efficiency and integrity of the office of the Associate Dean. Serves as the primary point of the operational and administrative contact for internal and external constituencies related to student affairs and admissions, often on complex and confidential issues. Oversees and/or participates in the coordination, control, and completion of special projects and events. May serve on a variety of committees in a support capacity. Show less



HTMi Hotel and Tourism Management Institute Switzerland

• Switzerland
• Education Administration Programs
• 100 - 200 Employee

• Student Services/Administrative Trainee

  • Jul 2018 - Jun 2019

  Assisting the school administrative manager with the end of year financial procedures.Office work as enrolling students, organize and maintain the master files/systems.Administration work as recording, transcribing and collating information including operation of computerized administrative systems, and servicing school committees.Staffs, Teachers and Students support as administering first aid subjects, caring for and comforting sick or distressed students, handling and solving student issues and complaints. Show less

• Front Desk/Student Service MiT

  • Jan 2018 - Jun 2018



Chopsticks Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• Food and Beverage Trainee

  • Jul 2017 - Dec 2017

  Performing variety of tasks such as handling cash and credit cards; ensuring accuracy of bills; resetting tables; and preparing small dishes. Maintaining a friendly attitude, providing personalized assistance to customers and responsible to resolve the customer’s dining experiences. Performing variety of tasks such as handling cash and credit cards; ensuring accuracy of bills; resetting tables; and preparing small dishes. Maintaining a friendly attitude, providing personalized assistance to customers and responsible to resolve the customer’s dining experiences.



Savoy Hotel Baur en Ville AG

• Switzerland
• Hospitality
• 1 - 100 Employee

• Room Service Trainee

  • Jul 2016 - Jan 2017

  Sets up the tables or trays after taking orders, delivery the order to guestrooms. Daily checking the minibars and refill them. Delivery and serve breakfast, lunch and dinner to the Director. Sets up the tables or trays after taking orders, delivery the order to guestrooms. Daily checking the minibars and refill them. Delivery and serve breakfast, lunch and dinner to the Director.



Hotel Postillon, Buochs, Switzerland

• Kitchen Trainee

  • Jun 2015 - Dec 2015

  In charge of the cold kitchen to make different types of Swiss salad, and also for the dessert such as ice-cream dishes from Movenpick designs, handmade fruit pies daily, fruit salad, juice. Moreover, in charge of the breakfast buffet and the preparation for the next morning breakfast. Sometimes, swaps to the hot kitchen and support chefs to make sauces and gravies, Swiss hot dishes. In charge of the cold kitchen to make different types of Swiss salad, and also for the dessert such as ice-cream dishes from Movenpick designs, handmade fruit pies daily, fruit salad, juice. Moreover, in charge of the breakfast buffet and the preparation for the next morning breakfast. Sometimes, swaps to the hot kitchen and support chefs to make sauces and gravies, Swiss hot dishes.



Schwanen Restaurant, Lyss, Switzerland

• Kitchen Trainee

  • Jul 2014 - Jan 2015

  In charge of the hot kitchen and prepare the ingredients for the chef to cook. Arranging and checking the storage. In charge of the hot kitchen and prepare the ingredients for the chef to cook. Arranging and checking the storage.



Double Shot Espresso, Melbourne, Australia

• Barista

  • May 2012 - Feb 2013

  Trainee as a barista which making many types of coffee drinks and coffee art. Also, preparing and decorating the plate for desserts such as cakes, ice-cream, fruit-salad, and hot food like sandwiches, pies, sausage rolls and quiches. Trainee as a barista which making many types of coffee drinks and coffee art. Also, preparing and decorating the plate for desserts such as cakes, ice-cream, fruit-salad, and hot food like sandwiches, pies, sausage rolls and quiches.