Event Supervisor

• May 2022 - Present

Chef de Rang

• Aug 2021 - Feb 2022

Assisted and supervised during events up to 600 guests • Managed and controlled cash handling, cash flow reports • Monitor standards of guest facilities and services • Assisted guests with menu and wine selections • Controlled stock • Anticipated customer needs whenever possible in order to enhance the service quality and ensure customer loyalty • Resolved complains during shift Assisted and supervised during events up to 600 guests • Managed and controlled cash handling, cash flow reports • Monitor standards of guest facilities and services • Assisted guests with menu and wine selections • Controlled stock • Anticipated customer needs whenever possible in order to enhance the service quality and ensure customer loyalty • Resolved complains during shift

Food And Beverage Supervisor

• Aug 2020 - Jan 2021

Assisted during events up to 200 guests, set up, service and closure Achieved positive outcomes from guest queries in a timely efficient manner Ensured all reservations for accommodation and restaurants were dealt with in a professional manner Assisted during events up to 200 guests, set up, service and closure Achieved positive outcomes from guest queries in a timely efficient manner Ensured all reservations for accommodation and restaurants were dealt with in a professional manner

Garde Manger

• Jul 2019 - Jan 2020

Ensured high standards of food preparation, quality and presentation Took action to correct any irregularities and ensured minimum food waste Performed live cooking in front of guests as needed Ensured high standards of food preparation, quality and presentation Took action to correct any irregularities and ensured minimum food waste Performed live cooking in front of guests as needed

Waitress

• Aug 2018 - Jan 2019

Assisted during events up to 80 guests, set up, service and closure Anticipated customer needs whenever possible in order to enhance the service quality and ensure customer loyalty Being in charge as a restaurant supervisor and supervise the daily operation Supervise team members (new trainees) to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards Assisted during events up to 80 guests, set up, service and closure Anticipated customer needs whenever possible in order to enhance the service quality and ensure customer loyalty Being in charge as a restaurant supervisor and supervise the daily operation Supervise team members (new trainees) to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

Assistant Food Beverage Manager

• Feb 2018 - Jun 2018

Created and supported an environment of “Teamwork” Supervised service and demonstrated knowledge of products and operating procedures Created and supported an environment of “Teamwork” Supervised service and demonstrated knowledge of products and operating procedures

Head Waitress

• Aug 2016 - Jan 2018

Took control and resolved any issues that occurred during the guest’s experience Satisfy any demand from the Ambassadors and important guests Took control and resolved any issues that occurred during the guest’s experience Satisfy any demand from the Ambassadors and important guests