Experience

Frenchman's Creek Beach and Country Club

• United States
• Hospitality
• 1 - 100 Employee

• Trainee

  • Oct 2016 - Present



AU CANARD PEKINOIS

• Lausanne Area, Switzerland

• Food Beverage Trainee

  • Feb 2016 - Aug 2016

  Main responsibilities: be ready to satisfy customers' needs and wants; provide customers comfortable servicescape to enjoy the meals and high quality service. Main learning: try best to satisfy customers' needs and wants; exceed customers' expectations, try to find out customers' unexpressed needs, and make them surprised and more satisfied; effective job design and teamwork make an easy job. Main responsibilities: be ready to satisfy customers' needs and wants; provide customers comfortable servicescape to enjoy the meals and high quality service. Main learning: try best to satisfy customers' needs and wants; exceed customers' expectations, try to find out customers' unexpressed needs, and make them surprised and more satisfied; effective job design and teamwork make an easy job.



Haitong Futures Co., Ltd.

• Fuzhou, Fujian, China

• Risk Management trainee

  • Jul 2014 - Sep 2014

  Main responsibilities: Customers behavior management, including monitor the customers' trading risk, visit customers regularly and be responsible to satisfy customers. Main learning: Improved the speaking skills through the phone; Be more familiar with the financial control system. Main responsibilities: Customers behavior management, including monitor the customers' trading risk, visit customers regularly and be responsible to satisfy customers. Main learning: Improved the speaking skills through the phone; Be more familiar with the financial control system.



Walmart

• United States
• Retail
• 700 & Above Employee

• Front Office Cashier

  • Jul 2013 - Sep 2013

  Main responsibilities: daily cashing work, be responsible for customer satisfaction, including solving customers complaints and goods sailing. Main learning: Greet customers in a more polite manner; Learnt patience and ensure customers satisfaction. Main responsibilities: daily cashing work, be responsible for customer satisfaction, including solving customers complaints and goods sailing. Main learning: Greet customers in a more polite manner; Learnt patience and ensure customers satisfaction.