Project Manager

• Oct 2020 - Present

Project Manager

• Mar 2020 - Present

Solutions Delivery Consultant

• Oct 2019 - Feb 2020

• Formulated acceptance criteria for project deliverables based on clients’ needs and communication with teams• Designed multi-dimensional report templates of project status, resource utilization and planning to help the leadership understand the project health and allocate resources more efficiently • Formulated acceptance criteria for project deliverables based on clients’ needs and communication with teams• Designed multi-dimensional report templates of project status, resource utilization and planning to help the leadership understand the project health and allocate resources more efficiently

Solution Delivery Intern

• Jun 2019 - Aug 2019

• Compiled and analyzed the weekly project status and budget report to optimize the resource arrangement, and coordinated with other teams to ensure projects were delivered on time• Led the team to complete the delivery of the marketing solution for a well-known pool supplier within a month, collected and analyzed customer needs, organized and facilitated the communication between the team and stakeholders, provided the client with Market Insights, customized Marketing Strategy/Campaign Solutions

Ecommerce Intern

• Aug 2018 - Dec 2018

• Assisted product managers to optimize product operation strategies by analyzing product performance data of various channels, and write e-commerce system operation guidelines to guide the team use efficiently• Redesigned the online product launch process, which covers product pricing, product information and SEO content editing and review, multi-channel information maintenance, efficiency increased by 10% • Assisted product managers to optimize product operation strategies by analyzing product performance data of various channels, and write e-commerce system operation guidelines to guide the team use efficiently• Redesigned the online product launch process, which covers product pricing, product information and SEO content editing and review, multi-channel information maintenance, efficiency increased by 10%

Project Manager

• Jan 2016 - Jul 2017

• Based on the analysis and summary of user behavior, market trends and clients’ needs, compiled 60+ deliverables including user cases, user stories, business process diagrams, functional specifications, front-end prototypes and test scripts• Streamlined and optimized online customer shopping journey for clients in B2B, B2C, B2B2C, and C2M fields, and re-organized system architecture and operation workflow, and customizing e-commerce system functions to support the business transformation• Worked in Agile Scrum teams, managed end-to-end project delivery, created roadmap and project plan, and liaised between client and internal team to ensure a mutual understanding of processes and applications

SAP Hybris (E-commerce Solution) Business Consultant

• Jul 2015 - Dec 2015

• Compiled 24+ function design documents for the E-Commerce Solution System (SAP Hybris), the document covers Product, Customer, Order, Marketing, Inventory, Payment, and Delivery Management Modules• Responsible for coordinating the unit testing, integration testing, and stress testing, fulfilled test reports for various system modules, trained key users and provided guidance for them to perform UAT testing