Experience

Hai-O Raya Bhd

• Malaysia
• Retail
• 1 - 100 Employee

• Merchandising/Product Development Executive

  • Jul 2022 - Present

  -Responsible for planning and implementing innovative marketing strategy through content marketing, campaigns and partnership; to drive revenue, customer engagement and conversion to offline and online stores; -Manage relationship and constantly work in tandem with internal and external stakeholders to align content and marketing strategy for effective and impactful communications to target audience and customer segmentation; -Continuously monitor market and competitive dynamics, consumer behaviour and trends to realign strategies and deliverables; -Constantly explore, recommend, use and optimize communication methods and technologies to engage with various target audiences; -Measure and report performance of all marketing campaigns and assess against goals (ROIs & KPIs). Show less



EIG Ecommerce Sdn. Bhd.

• 马来西亚 Selangor 莎阿南

• Marketing Intern

  • Oct 2021 - Jan 2022

  *Involved in e-commerce daily operations and participate in online marketing projects. -Process the daily order from official webstore and online marketplaces and support the major year-end campaign. -Assist the team in customer relationship management including live chat and improve the customer satisfactions. -Assist the team to work out the marketing proposal and conduct the market intelligence. -Assist the team using digital tactics/tools for implementation to enhance the webshop performance. Show less



Dragon-i Restaurant Sdn Bhd

• Malaysia
• Food and Beverage Services
• 1 - 100 Employee

• Waiter and Beverage Division

  • Jan 2019 - Mar 2019