Experience

Springfield Acura

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Customer Relations Specialist

  • Oct 2013 - Present

  Lead Customer Relation Specialist in charge of setting up and maintaining all customer information into, ELEAD1ONE, Customer Relationship Management system, retrieve credit reports from DealerTrack or NCCI, and train new client care associates. Using dealership accounting program, Reynolds and Reynolds ERA-IGNITE, to enter vehicle data, create service orders, generate invoices and post payment information. Generate and reconcile sales, commission and contract inventory reports, as well as several other daily internal reports necessary to purchases vehicles. Show less



Self-employed

• Real Estate
• 1 - 100 Employee

• Personal Assistant

  • Feb 2013 - Sep 2013

  Organize, create & maintain multiple cataloging systems for memorabilia, important documents & personal effects. Maintain a calendar of the family’s personal activities as well as create appointments and multiple types of reservations. Act as a concierge and personal shopper. Produce and coordinate events, functions and parties. Head contact to the family for doctors and vendors. Access to all sensitive information such as passports, insurance, and credit card information. Organize, create & maintain multiple cataloging systems for memorabilia, important documents & personal effects. Maintain a calendar of the family’s personal activities as well as create appointments and multiple types of reservations. Act as a concierge and personal shopper. Produce and coordinate events, functions and parties. Head contact to the family for doctors and vendors. Access to all sensitive information such as passports, insurance, and credit card information.