Program Manager

• Aug 2021 - Present

The Florida Agency for Health Care Administration is modernizing its approach to overall Agency functions in order to build better connections to relevant data sources and programs, and improve health care options and outcomes. This initiative, known as Florida Health Care Connections (FX), is a multi-year transformation to enhance the provider and recipient experience, improve access to health care data, and enhance data integration between State of Florida agencies. The Florida Agency for Health Care Administration is modernizing its approach to overall Agency functions in order to build better connections to relevant data sources and programs, and improve health care options and outcomes. This initiative, known as Florida Health Care Connections (FX), is a multi-year transformation to enhance the provider and recipient experience, improve access to health care data, and enhance data integration between State of Florida agencies.

Senior Project Manager

• Jan 2021 - Aug 2021

Flowers Foods has a portfolio of over 100 current projects. As a PM, priority is overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project. Works across a matrixed organization partnering with the business sponsors, IT Strategic Business Partners, and the technical teams to ensure the successful planning and delivery of one or more projects within the constraints of deliverable quality, conformance to requirements /… Show more Flowers Foods has a portfolio of over 100 current projects. As a PM, priority is overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project. Works across a matrixed organization partnering with the business sponsors, IT Strategic Business Partners, and the technical teams to ensure the successful planning and delivery of one or more projects within the constraints of deliverable quality, conformance to requirements / scope, cost (resources) and schedule (time). Follows the Flowers Foods project delivery process ensuring that the project meets all the required deliverables and gates. About Flowers PMO: A strong, engaged and driving PMO model. Plans and manages top 25 most valuable business technology investments across Flowers enterprise. Manages Technology Portfolio Governance process. Develops standards, methodology and tools for software project/ program delivery excellence and technology portfolio management including demand, resources, financials and time. Show less Flowers Foods has a portfolio of over 100 current projects. As a PM, priority is overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project. Works across a matrixed organization partnering with the business sponsors, IT Strategic Business Partners, and the technical teams to ensure the successful planning and delivery of one or more projects within the constraints of deliverable quality, conformance to requirements /… Show more Flowers Foods has a portfolio of over 100 current projects. As a PM, priority is overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project. Works across a matrixed organization partnering with the business sponsors, IT Strategic Business Partners, and the technical teams to ensure the successful planning and delivery of one or more projects within the constraints of deliverable quality, conformance to requirements / scope, cost (resources) and schedule (time). Follows the Flowers Foods project delivery process ensuring that the project meets all the required deliverables and gates. About Flowers PMO: A strong, engaged and driving PMO model. Plans and manages top 25 most valuable business technology investments across Flowers enterprise. Manages Technology Portfolio Governance process. Develops standards, methodology and tools for software project/ program delivery excellence and technology portfolio management including demand, resources, financials and time. Show less

Senior Consultant

• Aug 2017 - Jan 2021

North Highland is a global consulting firm with a proven record of enabling great returns on our clients’ investment. Our high-caliber consultants offer deep experience and expertise across many diverse industries and service areas. We specialize in solving tough business challenges, being easy to work with, and nurturing long-standing relationships with the most recognizable brands in the world. Ask any of our clients, and they’ll tell you. For more information, visit www.northhighland.com… Show more North Highland is a global consulting firm with a proven record of enabling great returns on our clients’ investment. Our high-caliber consultants offer deep experience and expertise across many diverse industries and service areas. We specialize in solving tough business challenges, being easy to work with, and nurturing long-standing relationships with the most recognizable brands in the world. Ask any of our clients, and they’ll tell you. For more information, visit www.northhighland.com. North Highland is a proud member of Cordence Worldwide, a global management consulting partnership. Learn more at www.cordenceworldwide.com. Show less North Highland is a global consulting firm with a proven record of enabling great returns on our clients’ investment. Our high-caliber consultants offer deep experience and expertise across many diverse industries and service areas. We specialize in solving tough business challenges, being easy to work with, and nurturing long-standing relationships with the most recognizable brands in the world. Ask any of our clients, and they’ll tell you. For more information, visit www.northhighland.com… Show more North Highland is a global consulting firm with a proven record of enabling great returns on our clients’ investment. Our high-caliber consultants offer deep experience and expertise across many diverse industries and service areas. We specialize in solving tough business challenges, being easy to work with, and nurturing long-standing relationships with the most recognizable brands in the world. Ask any of our clients, and they’ll tell you. For more information, visit www.northhighland.com. North Highland is a proud member of Cordence Worldwide, a global management consulting partnership. Learn more at www.cordenceworldwide.com. Show less

Enterprise Project Manager

• Dec 2016 - Aug 2017

• Serve as mentor to fellow project managers throughout the Central Office and the eight district offices throughout the state of Florida • Create procurement documents (RFQs) for external development / implementation projects and monitor for compliance throughout the project lifecycle • Provide oversight for external projects, working with the vendor’s Project Manager and the business’s Functional Application Coordinator (FAC) to ensure Rule Chapter 74-1, Florida Administrative Code… Show more • Serve as mentor to fellow project managers throughout the Central Office and the eight district offices throughout the state of Florida • Create procurement documents (RFQs) for external development / implementation projects and monitor for compliance throughout the project lifecycle • Provide oversight for external projects, working with the vendor’s Project Manager and the business’s Functional Application Coordinator (FAC) to ensure Rule Chapter 74-1, Florida Administrative Code compliance, FDOT IT standards compliance, and customer satisfaction • Manage internal PMO Maturity project for the Chief of Application Services; the objective is to perform an as-is assessment of the project management practices and maturity level for all of Application Services, creating templates, an enterprise project management glossary, and a repository of tools for project managers to leverage for both internal and external projects • Performed oversight for the One-Stop-Permitting (OSP) project, an external initiative for a public-facing application with a budget of $1.5 million. Work closely with the vendor, the technical team, and the business to ensure a quality product is delivered on time and within budget. • Coordinate the Security Risk Assessment project with the vendor and the security team in accordance with the RFQ requirements provided by AST • Train on the new business modeling tool, Enterprise Architect, and provide education to fellow project managers on how to utilize the tool Show less • Serve as mentor to fellow project managers throughout the Central Office and the eight district offices throughout the state of Florida • Create procurement documents (RFQs) for external development / implementation projects and monitor for compliance throughout the project lifecycle • Provide oversight for external projects, working with the vendor’s Project Manager and the business’s Functional Application Coordinator (FAC) to ensure Rule Chapter 74-1, Florida Administrative Code… Show more • Serve as mentor to fellow project managers throughout the Central Office and the eight district offices throughout the state of Florida • Create procurement documents (RFQs) for external development / implementation projects and monitor for compliance throughout the project lifecycle • Provide oversight for external projects, working with the vendor’s Project Manager and the business’s Functional Application Coordinator (FAC) to ensure Rule Chapter 74-1, Florida Administrative Code compliance, FDOT IT standards compliance, and customer satisfaction • Manage internal PMO Maturity project for the Chief of Application Services; the objective is to perform an as-is assessment of the project management practices and maturity level for all of Application Services, creating templates, an enterprise project management glossary, and a repository of tools for project managers to leverage for both internal and external projects • Performed oversight for the One-Stop-Permitting (OSP) project, an external initiative for a public-facing application with a budget of $1.5 million. Work closely with the vendor, the technical team, and the business to ensure a quality product is delivered on time and within budget. • Coordinate the Security Risk Assessment project with the vendor and the security team in accordance with the RFQ requirements provided by AST • Train on the new business modeling tool, Enterprise Architect, and provide education to fellow project managers on how to utilize the tool Show less

Project Manager

• Feb 2016 - Sep 2016

• Performed oversight of state IT projects with total costs exceeding $10 million, providing information on the project’s scope, completion timeframes, and budget. Also quantified variances and identified issues and risks threatening the successful and timely completion of the project. • Collaborated with state agency project teams and IV&V vendors to accurately report project status and forecasting to C-Level staff, Executive Office of the Governor, and the Legislature • Performed… Show more • Performed oversight of state IT projects with total costs exceeding $10 million, providing information on the project’s scope, completion timeframes, and budget. Also quantified variances and identified issues and risks threatening the successful and timely completion of the project. • Collaborated with state agency project teams and IV&V vendors to accurately report project status and forecasting to C-Level staff, Executive Office of the Governor, and the Legislature • Performed assessments to determine agencies’ compliance with applicable information technology standards and guidelines developed and published by AST • Effectively facilitated meetings with internal and external customers, including pre-meeting preparations (agenda and calendar invitations) and meeting follow-up (minutes and action item tracking) • Assisted in the development and continuous improvement of the state’s IT Project Management and Oversight Standard (Rule Chapter 74-1, Florida Administrative Code), including preparation of supporting templates and tools • Managed internal AST project for migration to SharePoint Online, including creation of taxonomy/folksonomy glossaries for tagging metadata • Provided timely and effective written and verbal communication regarding oversight project status, issues, and risks to executive management • Effectively communicated with C-Level staff • Provided project management standards training to State Agency project management personnel Show less • Performed oversight of state IT projects with total costs exceeding $10 million, providing information on the project’s scope, completion timeframes, and budget. Also quantified variances and identified issues and risks threatening the successful and timely completion of the project. • Collaborated with state agency project teams and IV&V vendors to accurately report project status and forecasting to C-Level staff, Executive Office of the Governor, and the Legislature • Performed… Show more • Performed oversight of state IT projects with total costs exceeding $10 million, providing information on the project’s scope, completion timeframes, and budget. Also quantified variances and identified issues and risks threatening the successful and timely completion of the project. • Collaborated with state agency project teams and IV&V vendors to accurately report project status and forecasting to C-Level staff, Executive Office of the Governor, and the Legislature • Performed assessments to determine agencies’ compliance with applicable information technology standards and guidelines developed and published by AST • Effectively facilitated meetings with internal and external customers, including pre-meeting preparations (agenda and calendar invitations) and meeting follow-up (minutes and action item tracking) • Assisted in the development and continuous improvement of the state’s IT Project Management and Oversight Standard (Rule Chapter 74-1, Florida Administrative Code), including preparation of supporting templates and tools • Managed internal AST project for migration to SharePoint Online, including creation of taxonomy/folksonomy glossaries for tagging metadata • Provided timely and effective written and verbal communication regarding oversight project status, issues, and risks to executive management • Effectively communicated with C-Level staff • Provided project management standards training to State Agency project management personnel Show less

Project Manager

• Dec 2014 - Feb 2016

• Followed industry standards when managing projects, including, but not limited to, the Project Management Body of Knowledge (PMBOK) and scrum framework • Ensured that the Learning Management System (LMS) project complied with DIS’ Administrative Policies and Procedures and the DFS Information Systems Development Methodology (ISDM) • Worked with the LMS Project Sponsor and led the project team to translate project objectives into a Project Management Plan and schedule • Worked with… Show more • Followed industry standards when managing projects, including, but not limited to, the Project Management Body of Knowledge (PMBOK) and scrum framework • Ensured that the Learning Management System (LMS) project complied with DIS’ Administrative Policies and Procedures and the DFS Information Systems Development Methodology (ISDM) • Worked with the LMS Project Sponsor and led the project team to translate project objectives into a Project Management Plan and schedule • Worked with Functional Managers to obtain and maintain project resources • Worked in close conjunction with management staff to interface with all areas affected by the LMS project, including internal and external client stakeholders, service organizations, vendors and implementation partners • Negotiated, documented, and managed the project scope to ensure the project was completed on time, within budget, and yielded a quality product • Evaluated, tracked, and reported on project risks and issues; worked with team to develop and implement response strategies; resolved and escalated issues in a timely fashion • Reviewed deliverables for completeness and correctness before submitting to the LMS Project Sponsor and stakeholders; secured acceptance and approval of deliverables from the Project Sponsor and appropriate stakeholders • Ensured project deliverables and documents were maintained • Facilitated team and customer meetings; communicated relevant project information to project team and stakeholders Show less • Followed industry standards when managing projects, including, but not limited to, the Project Management Body of Knowledge (PMBOK) and scrum framework • Ensured that the Learning Management System (LMS) project complied with DIS’ Administrative Policies and Procedures and the DFS Information Systems Development Methodology (ISDM) • Worked with the LMS Project Sponsor and led the project team to translate project objectives into a Project Management Plan and schedule • Worked with… Show more • Followed industry standards when managing projects, including, but not limited to, the Project Management Body of Knowledge (PMBOK) and scrum framework • Ensured that the Learning Management System (LMS) project complied with DIS’ Administrative Policies and Procedures and the DFS Information Systems Development Methodology (ISDM) • Worked with the LMS Project Sponsor and led the project team to translate project objectives into a Project Management Plan and schedule • Worked with Functional Managers to obtain and maintain project resources • Worked in close conjunction with management staff to interface with all areas affected by the LMS project, including internal and external client stakeholders, service organizations, vendors and implementation partners • Negotiated, documented, and managed the project scope to ensure the project was completed on time, within budget, and yielded a quality product • Evaluated, tracked, and reported on project risks and issues; worked with team to develop and implement response strategies; resolved and escalated issues in a timely fashion • Reviewed deliverables for completeness and correctness before submitting to the LMS Project Sponsor and stakeholders; secured acceptance and approval of deliverables from the Project Sponsor and appropriate stakeholders • Ensured project deliverables and documents were maintained • Facilitated team and customer meetings; communicated relevant project information to project team and stakeholders Show less

Project Manager

• May 2014 - Dec 2014

• Created, developed, and maintained various project management documentation - project schedules, project status reports, communication plans, issues, risks, decisions, lessons learned for the Motorist Modernization project • Scheduled and attended various program management meetings, maintained team calendars, prepared meeting agendas and summaries • Coordinated and provided administrative support to the Director and Program / Project Managers of the Motorist Modernization… Show more • Created, developed, and maintained various project management documentation - project schedules, project status reports, communication plans, issues, risks, decisions, lessons learned for the Motorist Modernization project • Scheduled and attended various program management meetings, maintained team calendars, prepared meeting agendas and summaries • Coordinated and provided administrative support to the Director and Program / Project Managers of the Motorist Modernization Team • Developed and maintained reports using Daptiv Query Studio and Report Studio; reports were used for weekly status reports as well as briefing executive leadership and the Legislature; maintained Daptiv Administrator privileges including editing applications, managing roles and permissions, and maintaining enterprise-level data Show less • Created, developed, and maintained various project management documentation - project schedules, project status reports, communication plans, issues, risks, decisions, lessons learned for the Motorist Modernization project • Scheduled and attended various program management meetings, maintained team calendars, prepared meeting agendas and summaries • Coordinated and provided administrative support to the Director and Program / Project Managers of the Motorist Modernization… Show more • Created, developed, and maintained various project management documentation - project schedules, project status reports, communication plans, issues, risks, decisions, lessons learned for the Motorist Modernization project • Scheduled and attended various program management meetings, maintained team calendars, prepared meeting agendas and summaries • Coordinated and provided administrative support to the Director and Program / Project Managers of the Motorist Modernization Team • Developed and maintained reports using Daptiv Query Studio and Report Studio; reports were used for weekly status reports as well as briefing executive leadership and the Legislature; maintained Daptiv Administrator privileges including editing applications, managing roles and permissions, and maintaining enterprise-level data Show less

Project Manager

• Jan 2013 - Sep 2013

• Managed internal consulting services areas, including business development, communications with sub‐contractors, interview and screening of candidates, documentation and project planning. • Ensured the appropriate timing, resources and sequencing of work efforts were aligned to produce the desired results within a given period of time. • Worked with project tracking and other online business tools to manage candidate and referral databases, updated information based on changes in… Show more • Managed internal consulting services areas, including business development, communications with sub‐contractors, interview and screening of candidates, documentation and project planning. • Ensured the appropriate timing, resources and sequencing of work efforts were aligned to produce the desired results within a given period of time. • Worked with project tracking and other online business tools to manage candidate and referral databases, updated information based on changes in schedule, resource availability and other requirements. • Supported the leadership team with presentations, resume writing, documentation storage, general communications and updates. • Managed corporation website and content, making sure that all material and information was up to date and on schedule. • Assisted with the management of corporate relationships, managed project schedules and activities, identified and managed project risks and issues, documentation, and lessons learned. Show less • Managed internal consulting services areas, including business development, communications with sub‐contractors, interview and screening of candidates, documentation and project planning. • Ensured the appropriate timing, resources and sequencing of work efforts were aligned to produce the desired results within a given period of time. • Worked with project tracking and other online business tools to manage candidate and referral databases, updated information based on changes in… Show more • Managed internal consulting services areas, including business development, communications with sub‐contractors, interview and screening of candidates, documentation and project planning. • Ensured the appropriate timing, resources and sequencing of work efforts were aligned to produce the desired results within a given period of time. • Worked with project tracking and other online business tools to manage candidate and referral databases, updated information based on changes in schedule, resource availability and other requirements. • Supported the leadership team with presentations, resume writing, documentation storage, general communications and updates. • Managed corporation website and content, making sure that all material and information was up to date and on schedule. • Assisted with the management of corporate relationships, managed project schedules and activities, identified and managed project risks and issues, documentation, and lessons learned. Show less

Program Specialist IV

• Jun 2010 - May 2013

• Served as data manager and presenter to the Race to the Top: TLPIC Committee. Assisted in providing input, feedback, and recommendations to the state in the development and implementation of performance standards and targets for continued approval of state-approved teacher and school leadership preparation programs. Compiled, presented, and interpreted data, charts, and statistics pertaining to critical teacher shortage, placement, retention, and teacher evaluation as evidence of how… Show more • Served as data manager and presenter to the Race to the Top: TLPIC Committee. Assisted in providing input, feedback, and recommendations to the state in the development and implementation of performance standards and targets for continued approval of state-approved teacher and school leadership preparation programs. Compiled, presented, and interpreted data, charts, and statistics pertaining to critical teacher shortage, placement, retention, and teacher evaluation as evidence of how Florida’s institutions and teachers compare among the national average. • Assisted in the development of eIPEP system, with Florida Center of Interactive Media (FCIM), for institutions to annually submit progress reports and updates for federal reporting. Liaised among institutions, districts, program office, and FCIM to ensure data accuracy. • Provided Florida students with the IT Academy program (ITA), granting access to comprehensive tools and resources for teaching and learning 21st century technology skills. Served as liaison between FDOE and Microsoft in order for districts to receive software (10,000+ licenses) and education materials to over 214 schools under a tight timeline. • Developed Grants and Compliance Electronic Database (GRACE), which served as an interdepartmental resource for all information pertaining to any existing grant for Career and Adult Education. Developed, facilitated, and coordinated the Request for Proposal (RFP) and Request for Applications (RFA) procurement documents and competitive grant processes for all eligible Florida programs to apply for federal funding. • Served as trainer for email migration to Outlook Web Access (OWA) 2010. This statewide project was initiated in order to save about $2 million a year over the seven-year contract by placing all of the state’s archives in a central repository. Adapted Microsoft procedures to fit DOE’s technological policies and procedures. Show less • Served as data manager and presenter to the Race to the Top: TLPIC Committee. Assisted in providing input, feedback, and recommendations to the state in the development and implementation of performance standards and targets for continued approval of state-approved teacher and school leadership preparation programs. Compiled, presented, and interpreted data, charts, and statistics pertaining to critical teacher shortage, placement, retention, and teacher evaluation as evidence of how… Show more • Served as data manager and presenter to the Race to the Top: TLPIC Committee. Assisted in providing input, feedback, and recommendations to the state in the development and implementation of performance standards and targets for continued approval of state-approved teacher and school leadership preparation programs. Compiled, presented, and interpreted data, charts, and statistics pertaining to critical teacher shortage, placement, retention, and teacher evaluation as evidence of how Florida’s institutions and teachers compare among the national average. • Assisted in the development of eIPEP system, with Florida Center of Interactive Media (FCIM), for institutions to annually submit progress reports and updates for federal reporting. Liaised among institutions, districts, program office, and FCIM to ensure data accuracy. • Provided Florida students with the IT Academy program (ITA), granting access to comprehensive tools and resources for teaching and learning 21st century technology skills. Served as liaison between FDOE and Microsoft in order for districts to receive software (10,000+ licenses) and education materials to over 214 schools under a tight timeline. • Developed Grants and Compliance Electronic Database (GRACE), which served as an interdepartmental resource for all information pertaining to any existing grant for Career and Adult Education. Developed, facilitated, and coordinated the Request for Proposal (RFP) and Request for Applications (RFA) procurement documents and competitive grant processes for all eligible Florida programs to apply for federal funding. • Served as trainer for email migration to Outlook Web Access (OWA) 2010. This statewide project was initiated in order to save about $2 million a year over the seven-year contract by placing all of the state’s archives in a central repository. Adapted Microsoft procedures to fit DOE’s technological policies and procedures. Show less

Ingest Operator

• 2006 - 2007

On-air Personality

• 2003 - 2007