Mindy Laffler

Long Term Substitute Teacher at HARDY COUNTY SCHOOLS
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Contact Information
us****@****om
(386) 825-5501
Location
Purgitsville, West Virginia, United States, US

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Credentials

  • Being an Effective Team Member
    LinkedIn
    May, 2020
    - Nov, 2024
  • Coaching Skills for Leaders and Managers
    LinkedIn
    May, 2020
    - Nov, 2024
  • Communicating In the Language of Leadership
    LinkedIn
    May, 2020
    - Nov, 2024
  • Customer Service: Problem Solving and Troubleshooting
    LinkedIn
    May, 2020
    - Nov, 2024
  • Improving Your Listening Skills
    LinkedIn
    May, 2020
    - Nov, 2024
  • Interpersonal Communication
    LinkedIn
    May, 2020
    - Nov, 2024
  • Jodi Glickman on Pitching Yourself
    LinkedIn
    May, 2020
    - Nov, 2024
  • Listening to Customers
    LinkedIn
    May, 2020
    - Nov, 2024
  • Sales: Closing Strategies
    LinkedIn
    May, 2020
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    May, 2020
    - Nov, 2024
  • The Secret: What Great Leaders Know and Do
    LinkedIn
    May, 2020
    - Nov, 2024
  • The Six Morning Habits of High Performers
    LinkedIn
    May, 2020
    - Nov, 2024
  • 15 Secrets Successful People Know About Time Management (getAbstract Summary)
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Empathy for Customer Service Professionals
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Empathy for Sales Professionals
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Hospitality & Tourism Management
    Florida Atlantic University - College of Business
    Apr, 2020
    - Nov, 2024
  • Hospitality Manager: Leadership
    American Hotel & Lodging Association
    Apr, 2020
    - Nov, 2024

Experience

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Long Term Substitute Teacher
      • Aug 2023 - Present

      Long Term Substitute Permit: Business Education/Marketing (5-AD) Biological Sciences (9-12) Social Studies (5-AD) Elementary Education (K-6) Long Term Substitute Permit: Business Education/Marketing (5-AD) Biological Sciences (9-12) Social Studies (5-AD) Elementary Education (K-6)

    • United States
    • 1 - 100 Employee
    • Field Engineer
      • Jul 2021 - Aug 2023

    • United States
    • Civic and Social Organizations
    • Teacher Assistant, Receptist, ISS Teacher
      • Jan 2021 - Aug 2021

    • Hospitality
    • 700 & Above Employee
    • General Manager
      • Jun 2020 - Jun 2021

    • Opening General Manager
      • Jun 2020 - Oct 2020

      Opening General Manager during construction phase to set up standards and operations of opening the hotel and the day to day operations of Sales, Housekeeping, Breakfast Bar, and Front Desk.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Senior Sales Manager
      • Dec 2017 - Jul 2020

      - Surpass yearly goal of revenue, ADR, and room nights by managing, maintaining, and rebooking business for the hotel. - Administer/expand accounts of high-profile clients, and prospect existing corporate/association accounts for medical, construction, legal, engineering, consulting, non-profit, and government markets to achieve full business potential. - Achieved new accounts to hotel and conference center, including Honeywell Corporation, NCR Corporation, Habitat For Humanity, ExxonMobil Corporation, Department of Corrections, Eaton Corporation, KEMET Corporation, Rollins, Inc., Orkin Pest Control, National Pest Management Association, and the Council of Accountable Court Judges. - Maintained, rebooked, and booked new business to exceed my revenue, room nights, and ADR goals by developing and implementing strategic plans. - Administered accounts of high-profile clients in Corporate, Association, Non-Profit, and Government markets assigned. Show less

  • WX Hotels
    • Atlanta, GA
    • Task Force Director of Sales
      • Oct 2017 - Dec 2017

      - Umbrella organization of Choice Hotels: Quality Suites Buckhead Village, Comfort Inn Sandy Springs/Perimeter, and Quality Inn Gwinnett Place.- - Developed and implemented sales policies, procedures, and training, while establishing sales offices to improve performance and achieve sales goals. - Managed and maintain sales, new bookings, marketing, and social media for three hotel brands, Choice Hotels to improve brand awareness and increase profitability. - Identified and resolved potential discrepancies and key issues/complaints regarding sales and marketing for all three properties to streamline overall operations. - Built and strengthened positive relationship with clients and key stakeholders to encourage repeat and recurring business. Oversaw the three hotels’ web sites and Social Media pages. - Optimized clientele by fostering and fortifying relationship with current/target clients and conducting comprehensive analysis of current client base and target market for the hotels. - Received positive feedback from customers by overseeing accounts of seven high profile clients in effective manner. Show less

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Senior Travel Manager
      • Feb 2017 - Oct 2017

      - Managed Housing and Travel Management department personnel to include resources outsourced for contracting hotels and assigning reservations. Facilitates all meetings and strategy surrounding housing and travel related areas of interfacing with all AmericasMart Atlanta’s market shows and LIGHTFAIR International’s Trade Show and Annual Convention. - Closely worked with AmericasMart Atlanta’s housing company, Atlanta onPeak, to verify and confirm reservations by working daily with all hotels that participated in the housing of attendees for AmericasMart Atlanta’s market shows and LIGHTFAIR’s International Trade Show and Annul Meeting. - Verified and confirmed all invoices from participating hotels of the attendees attending the AmericasMart Atlanta’s market shows and LIGHTFAIR’s International Trade Show and Annual Convention. - Planned, handled the travel arrangements, organized the event activities, and coordinated all FAM Trips and Customer Appreciation Events for AmericasMart Atlanta. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Director Of Sales Marketing
      • Sep 2013 - Jan 2017

      - Developed high performing sales teams by leading, guiding, and recruiting sales and catering staff. - Boosted sales by devising, coordinating, and launching pre-opening activities, sales blitzes and sales calls. Led effective coordination of function, meeting space, and event details for the hotel, while strategically positioned as Executive Member of the Revenue Management Team. - Increased new accounts and maintained existing accounts concentrating on corporate market by envisioning and employing sales calls.-• Ensured business growth and improved revenue by conducting effective negotiations of sales and catering contracts. Show less

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Pre-School Teacher/Assistant Teacher/Substitute Teacher
      • Aug 2002 - Aug 2013

      Preschool Teacher. Assistant, and/or Substitute Teacher The Legacy Preschool The Atlanta Academy Fulton Country School System - Working as a teacher or a teacher’s assistant in the Preschool, Pre-K, Elementary level, TAG, IRR, ESOL, and Special Needs. Preschool Teacher. Assistant, and/or Substitute Teacher The Legacy Preschool The Atlanta Academy Fulton Country School System - Working as a teacher or a teacher’s assistant in the Preschool, Pre-K, Elementary level, TAG, IRR, ESOL, and Special Needs.

    • Adult Caretaker
      • Oct 2010 - Jul 2012

      - Adult care taking person to do errands, appointments, and any needs requested. - Adult care taking person to do errands, appointments, and any needs requested.

  • Tri-Gold Associates
    • Alpharetta, GA
    • Office Manager/Sales Assistant
      • Oct 2009 - Mar 2010

      - Oversaw and administered office/sales operations for seven Territory Managers and Owners for a company representing several lead manufactures in office supply industry. - Augmented brand awareness by devising marketing emails of products that company represented using Constant Contract software, while providing proactive support to individual Sales Managers in servicing new and existing clients to ensure business development and improve client experience. Show less

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Director of Sales
      • May 1999 - Jul 1999

      - Administered Pre-Opening of the Resort including devising from the ground floor all marketing tools, paperwork, forms, and the sales computer system of the resort property. - Environed, employed, and coordinated pre-opening activities, sale blitzes/calls to improve overall profitability. - Strategically positioned as Executive Member of the Revenue Management Team maximize revenue. - Administered Pre-Opening of the Resort including devising from the ground floor all marketing tools, paperwork, forms, and the sales computer system of the resort property. - Environed, employed, and coordinated pre-opening activities, sale blitzes/calls to improve overall profitability. - Strategically positioned as Executive Member of the Revenue Management Team maximize revenue.

    • Director of Sales and Marketing
      • Jun 1992 - Apr 1999

      - Formulated and oversaw $19 million annual budget and marketing plans for all revenue producing areas.- Delivered effective leadership and guidance to Sales and Catering staff of 21 to improve performance.- Led successful transition through five General Managers and six different hotel management companies.- Executive Member of the Revenue Management Team exceed yearly sales, revenue, ADR, and room night goals.

    • Director of Sales
      • Nov 1990 - Jun 1992

      - Developed and implemented annual group sales budget and marketing plan.- Produced and maintained all necessary reports, market analysis and correspondence as outlined by General Manager and Management Company.- Initiated outside and inside sales calls to maintain and solicit new accounts concentrating on the national associations in the Midwest area, state and regional associations, and market shows held at the Merchandise and Apparel Marts.- Personal annual revenue of $6 million produced last fiscal year.- Operated within an established budget plan.- Negotiated sales and catering contracts to maximize revenue.- Supervised and directed Sales and Catering staff of 17. Show less

    • Sales Manager
      • Dec 1986 - Nov 1990

      - Initiated outside and inside sales calls to maintain and solicit new accounts concentrating on the national associations in the Midwest area, state and regional associations, and market shows held at the Merchandise and Apparel Marts. - Personal annual revenue of $8 million produced last fiscal year. - Coordinated function and meeting space and managed event details. - Promoted from Senior Account Executive in September of 1988. - Negotiated sales and catering contracts, both groups business and transient, Show less

  • Hotel Ibis
    • Atlanta, GA
    • Sales Manager
      • May 1984 - Dec 1986

      - Initiated outside and inside sales calls to maintain and solicit new accounts concentrating on small meetings and citywide conventions. - Coordinated function/meeting space and event details as they related to logistics. - Operated within an established budget plan. - Hired during construction and played key role pre-opening marketing of hotel. - Maintained complete customer satisfaction from initial contact to completion of function. - Initiated outside and inside sales calls to maintain and solicit new accounts concentrating on small meetings and citywide conventions. - Coordinated function/meeting space and event details as they related to logistics. - Operated within an established budget plan. - Hired during construction and played key role pre-opening marketing of hotel. - Maintained complete customer satisfaction from initial contact to completion of function.

Education

  • Elon University
    Bachelor of Science Degree, Management
    1979 - 1983
  • WVDE eLearning For Educators
    State of West Virginia Board of Education, Education
    2023 - 2026

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