Experience

PROPERTYX

• Real Estate
• 1 - 100 Employee

• Assistant Manager

  • Dec 2021 - Present

  1. Research and update the market information, prepare and propose periodic business plans submitted to the General Director 2. Receive reports from departments, monitor progress of plans, promptly report important problems to the Director, receive and convey instructions from the General Director to involved parties; 3. Prepare the the working efficiency assessments of all departments, propose recommendations on rewards and punishments based on the company's regulations submit to the Director for approval 4. Support the General Director in scheduling and reminding the schedule, book transportation tickets and venues for business and teambuilding trips 5. Representing the General Director to perform directed and authorized tasks such as welcoming guests, preparing speeches,... 6. Decide and urge the implementation of work in the absence of the Director according to the assigned authority; set out temporary solutions and deadlines to handle the problem then notify and consult the General Director for work beyond authority 7. Monitor and report on the implementation of periodic and extraordinary plans to ensure accurate and continuous updating of all operational situations of the company 8. Collect reports from departments, analyze and illustrate datas in suitable methods for decision making purpose Show less



Song Tien Corporation

• Vietnam
• Real Estate
• 1 - 100 Employee

• Assistant to Sales Director

  • Dec 2020 - Mar 2022

  1. Research and update the market information, prepare and propose periodic business plans submitted to the Sales Director 2. Receive reports from Cales team and agencies, monitor sales plan’s progress, promptly update and report important problems to the Director, receive and convey instructions from the Director and Employer to Sales team and Agencies 3. Prepare the working efficiency assessment of the sales team ‘s members and agencies, propose recommendations on rewards and punishments then submit to the Director for approval and decision making. 4. Propose internal recruitment and training plan, agency developing plans, submit to the Sales Director for decision making 5. Support the Director in scheduling and reminding the scheduled, on behalf of Sales Director invite meetings with BOD, Agencies, Sales team and other departments 6. Manage the entire customer database, CRM system, receive, make statistics and provide preliminary handling of customer requests and feedback 7. Monitor and report on the implementation of periodic and extraordinary plans to ensure accurate and continuous updating of all operational situations of the company 8. Collect reports from departments, analyze and illustrate datas in suitable methods for decision making purpose Show less



Rever Careers

• Vietnam
• Real Estate

• Assistant Branch Manager

  • Jan 2019 - Dec 2020

  1. Research and update the market information about launching projects, prepare and propose projects should be taken into account 2. Propose prediodic branch reports updating about the branch’s operating situation and submited to the headquarter 3. Prepare a working efficiency assessment of each sales teams, propose recommendations on rewards and punishments based on the company's regulations 4. Make human resource plans, identify recruitment and training demand, review candidates’ CV, schedule interview between candidate and Sales team Leaders, support on-boarding tasks 5. Manage the entire branch’s customer database, CRM system, receive, make statistics and provide preliminary handling of customer requests and feedback 6. Decide and urge the implementation of work in the absence of the Director according to the assigned authority such as in deals, office repairing, equipment purchasing, candidate interviewing and so on; notify and consult the Branch Director, and set out temporary solutions and deadlines to handle the problem for work beyond authority 7. Monitor and report on the implementation of periodic and extraordinary plans to ensure accurate and continuous updating of all operational situations of the branch Show less



Naviland Join Stock Corporation

• Vietnam
• Real Estate
• 1 - 100 Employee

• Assistant Manager

  • Sep 2015 - Dec 2018

  1. Research and update the market situation, prepare and propose periodic business plans submitted to the General Director 2. Receive reports from departments, monitor progress of goals, promptly update and report to the General Director on important problems that need attention, receive and communicate instructions from the General Director to involved parties 3. Prepare the working efficiency assessment, propose recommendations on rewards and punishments submit to the General Director for approval 4. Make human resource plans, identify recruitment and training demand, review recruitment plans and submit them to the general manager for approval, support new employee training activities 5. Propose and manage Marketing Plan, including projects marketing plans and grand marketing plans 6. Control entire customer database, CRM system, receive, make statistics and provide preliminary handling of customer requests and feedback 7. Decide and urge the implementation of work in the absence of the Director according to the assigned authority, notify and consult the General Director, and set out temporary solutions and deadlines to handle the problem for work beyond authority 8. Monitor and report on the implementation of periodic and extraordinary plans to ensure accurate and continuous updating of all operational situations of the company Show less



InterContinental Asiana Saigon

• Hospitality
• 1 - 100 Employee

• Banquet Server

  • Jun 2014 - Dec 2014

  1. Responsible for the service of Food & Beverage in a friendly and courteous manner. Always strive to obtain the maximum efficiency and promote teamwork between all associates. Observe and enforce objectives, policies, standards and procedures. 2. Undertake additional duties as requested by the Banquet Manager / Asst. Bqt Mgr/Supervisor and Hotel Management. 3. Conduct duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained. 4. Assisting with the setting up of all the furniture and equipment required for functions. Show less



FTU Forum (Foreign Trade University Community Forum)

• Vietnam
• Non-profit Organizations
• 1 - 100 Employee

• Super Moderator

  • Aug 2013 - Aug 2014

  1. Generate and update website content (products, content, promotions) 2. Work with agencies to build traffic & sales via the website (PPC agency, email marketing provider, e-commerce provider, etc) 3. Plan, define and implement website changes and functional improvements 4. Maintain and update the online marketing plan for the website 5. Monitor key performance indicators on the website and develop plans to improve them 1. Generate and update website content (products, content, promotions) 2. Work with agencies to build traffic & sales via the website (PPC agency, email marketing provider, e-commerce provider, etc) 3. Plan, define and implement website changes and functional improvements 4. Maintain and update the online marketing plan for the website 5. Monitor key performance indicators on the website and develop plans to improve them

• Sales Executive

  • Jun 2012 - Sep 2013

  1. Accomplish business targets as required by the manager 2. Develop and implement a sales plan 3. Research, understand and regularly update projects information, including legal information, current project progress and the government policies related to the potential of the projects 4. Searching and exploiting potential customers, determining the needs and tastes of products of each customer group 5. Participating in concentrated sales activities, exhibitions, samplings, distributing leaflets, posting news and other necessary sales activities according to the company's communication plan 6. Provide complete and accurate information about products, prices, payment schedule and valid promotions 7. Advising customers to choose the right product for their needs, payment capacity and necessary financial solutions 8. Maintain relationship with customers, accompany customers in the transaction process, promptly answer questions, support customers when problems arise, become the representation between the company and customers in all matters related to the transaction, reminding customers of payment due dates, pick-up dates, and other important dates, and taking note of the to-dos that need to be done during these days 9. Support and introduce customers to consulting partners such as banker, architecture, interior constructor, equipment supplier,... according to customers' needs 10. Fully participate in training sessions on products, skills and professions organized by the company 11. Report daily work results. Show less

• Moderator

  • Aug 2011 - Sep 2012

  1. Implement the online community moderation strategy, coordinating with stakeholders across the Company to ensure its effectiveness and providing superior quality of customer service and support to our community with the help of various communication tools 2. Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required 3. Manage the banned user process, and track and remove previously banned users Maintain the Moderation Guidelines and ensure they are up to date 4. Service Community Admin accounts, processing emails and complaints, escalating when necessary Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media outposts, adapting methodology where appropriate 5. Produce reports on relevant moderation statistics, issues and outcomes 6. Monitor effective benchmarks for measuring moderation and UGC volume, and analyze, review, and report on effectiveness of moderation policy 7. Regularly feed back insights gained from community moderation into the Community team 8. Monitor all industry and company information and news to anticipate potential issues Show less