Experience

Hanwha Hotels & Resorts

• South Korea
• Hospitality
• 1 - 100 Employee

• E-COMMERCE Strategy Manager

  • Jan 2022 - Present

• Resort Development Strategy Assistant Manager

  • Jun 2019 - Dec 2021

  Made strategic blue prints for premium resort development strategies based on market analysis and customer insights

• Online Sales Management

  • Jun 2015 - May 2019

  Managed and expanded E-commerce businesses by forming strong partnership and collaboration with major E-commerce companies such as Coupang, E-bay, Naver, Kakao, etc.

• Social Media Marketing assistant

  • Jan 2015 - May 2015

  Spearheaded Social media marketing like Instagram, and Facebook customer involved activities



HANWHA Q CELLS USA INC

• United States
• Renewable Energy Semiconductor Manufacturing
• 100 - 200 Employee

• Customer claim manager

  • Jan 2014 - Dec 2014

  Worked on Team Claim Management dealing with B2B customer complaints. Came up with effective solutions for complaints and earned more trust from customers Worked on Team Claim Management dealing with B2B customer complaints. Came up with effective solutions for complaints and earned more trust from customers



Hanwha Hotels & Resorts

• South Korea
• Hospitality
• 1 - 100 Employee

• Sales Staff

  • Jan 2013 - Dec 2013

  Formed business partnerships and managed online sales(E-commerce groups). Formed business partnerships and managed online sales(E-commerce groups).